All properties in Mérida, Yucatán, Mexico

Wyndham Merida

4-star hotel with spa, near Yucatan International Convention Center

  • Free WiFi and free parking
ZAR 690

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Hotel Front
  • Hotel Front
  • Outdoor Pool
  • Pool
  • Hotel Front
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  • This hotel was so great!!!!! It was clean the room was spacious and it had a tub!!!…

    Feb 1, 2021

  • Excelente servicio. Por motivos de pandemia no hubo servicio de room service, no…

    Dec 31, 2020

See all 277 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 100 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Heart of Mérida
  • Paseo de Montejo - 15 min walk
  • U.S. Consulate Merida - 12 min walk
  • Mérida Cathedral - 32 min walk
  • Yucatan International Convention Center - 7 min walk
  • Star Medica Hospital - 4.8 mi / 7.7 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed (Abolengo)
  • Standard Room, 2 Queen Beds (Abolengo)
  • Junior Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible
  • Deluxe Room, 2 Queen Beds


  • Heart of Mérida
  • Paseo de Montejo - 15 min walk
  • U.S. Consulate Merida - 12 min walk

What’s around


  • Heart of Mérida
  • Paseo de Montejo - 15 min walk
  • U.S. Consulate Merida - 12 min walk
  • Mérida Cathedral - 32 min walk
  • Yucatan International Convention Center - 7 min walk
  • Star Medica Hospital - 4.8 mi / 7.7 km
  • Yucatan Siglo XXI Convention Center - 4.9 mi / 7.9 km
  • Plaza Altabrisa - 5.2 mi / 8.3 km
  • La Isla Mérida Cabo Norte - 8.8 mi / 14.2 km

Getting around

  • Manuel Crescencio Rejon Intl. Airport (MID) - 29 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 251
  • Conference space size (meters) - 23
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Wyndham Spa. Services include sports massages, Swedish massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.


La Casona - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Small print

Also known as

  • Wyndham Merida Hotel Mérida
  • White Town Hotel Merida
  • White Town Merida
  • Wyndham Merida Hotel
  • Wyndham Merida
  • Wyndham Merida Mérida
  • Wyndham Merida Hotel
  • Wyndham Merida Mérida
  • Wyndham Merida Hotel Mérida

Optional extras

Buffet breakfast is offered for an extra charge of MXN 195 for adults and MXN 97.50 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 300 per room (one way)


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

Mandatory fees

Cash deposit: MXN 1000 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Wyndham Merida does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
  • Yes, La Casona offers local cuisine. Nearby restaurants include Chili's Plaza Americana (8-min walk), La Pigua (9-min walk), and Los Almendros (11-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 300 per room one way.
  • No, this hotel doesn't have a casino, but Casino La Cima (4-min drive) and Diamonds Casino (5-min drive) are both nearby.
  • Wyndham Merida has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.
  • 10,0.Exceptional

    We paid for breakfast and due to COVID we were not able to get our food. Would like a refund somehow for this pprtion of the stay if possible. Otherwise property was well kept and rooms were perfect. Staff was great and friendly. The pool was a nice touch.

    1 night trip with friends, Apr 19, 2020

    Verified Expedia guest review

  • 8,0.Very good

    great service, location and breakfast.parking area needs some redesigning

    2 night romance trip, Feb 16, 2020

    Verified Expedia guest review

  • 8,0.Very good

    A little out of the way from where we were looking to stay originally. Rooms were nice but very tight. Had a hard time getting warm water in the shower the next morning. Finally went without and gave up.

    Nicole, 1 night trip, Feb 1, 2020

    Verified guest review

  • 10,0.Exceptional

    It was a very pleasant stay. The room was quite comfy and clean!

    Paola, 1 night family trip, Dec 27, 2019

    Verified guest review

  • 10,0.Exceptional

    Staff members was well prepared... Service was above and beyond my expectations

    FaustoHuerta, 2 night family trip, Dec 20, 2019

    Verified Expedia guest review

  • 2,0.Poor

    The Director is the most rude people I ever met, when asked about an issue at the hotel he told me to sush, "customer service is not important, only my rules" plus the server who let us change the TV channel was punished for it....what a jerke. Never will be back there.

    14 night romance trip, Dec 17, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Check-in was quick and easy. Staff were very helpful. Great location close to parks and a nice walk through to Paseo Montejo.

    2 night romance trip, Dec 7, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Nice building and location. Helpful staff but would have liked a better restaurant.

    1 night business trip, Nov 14, 2019

    Verified Expedia guest review

  • 6,0.Good

    Health over hospitality.

    Everything and everyone was amazingly friendly and went out of their way to make our stay wonderful. The only dissatisfaction was that the room smelled like mold. The mold smell caused me to have an allergic reaction. My eyes became watery, swollen, itchy and I was continually sneezing. It’s a shame because everyone was incredibly nice. However causing me to get ill on a trip is not what I expected. This hotel needs to be inspected more carefully so that the guests don’t become sick

    2 night business trip, Oct 27, 2019

    Verified guest review

  • 6,0.Good

    Just don’t eat there.

    First the good: the beds are great! The hotel is comfortable, looks good. The restaurant is another issue. There were 4 of us and we ordered basic breakfast items. The food took forever to get served, over half and hour and, by the time it got to us, it was cold, and over cooked. One person in our party found her breakfast inedible and when we complained, they half apologized and didn’t even take the charge of the one dish off our bill. Basically, stay there if you don’t plan to eat there. Also, careful around the pool in the morning as the floor is excessively wet and slippery and lots of cleaning carts and stuff in the way. (Not necessarily being used)

    1 night business trip, Oct 9, 2019

    Verified guest review

See all 277 reviews