JW Marriott Hotel Mexico City Santa Fe

Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Lobby
Indoor pool
Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Overview of JW Marriott Hotel Mexico City Santa Fe

JW Marriott Hotel Mexico City Santa Fe

4.5-star property
Luxury hotel in Santa Fe with 2 restaurants and spa

9,2/10 Superb

399 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Santa Fe
  • Paseo de la Reforma - 13 min drive
  • Paseo Interlomas - 22 min drive
  • Chapultepec Park - 24 min drive
  • Parque Zoologico de Chapultepec - 28 min drive
  • Museo Soumaya - 32 min drive
  • Auditorio Nacional - 28 min drive
  • World Trade Center Mexico City - 31 min drive
  • The Angel of Independence Monument - 33 min drive
  • Museo Nacional de Antropologia - 32 min drive
  • Frida Kahlo House Museum - 40 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Benito Juarez International Airport (MEX) - 54 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 27 min drive
  • Airport shuttle (surcharge)

About this property

JW Marriott Hotel Mexico City Santa Fe

4.5-star luxury hotel in the heart of Santa Fe
You can look forward to a roundtrip airport shuttle, dry cleaning/laundry services, and a fireplace in the lobby at JW Marriott Hotel Mexico City Santa Fe. Treat yourself to a body treatment, a body scrub, or a manicure/pedicure at Oriental Spa, the onsite spa. Enjoy Italian cuisine and brunch at the two onsite restaurants. Free WiFi in public areas is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and massage treatment rooms
  • An elevator, multilingual staff, and a TV in the lobby
  • A porter/bellhop, express check-out, and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 221 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like first-run movies and pillow menus.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, down comforters, and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with cable channels and first-run movies
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 221 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (MXN 120 per night)
  • Onsite valet parking (MXN 120 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Cable TV channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Quattro - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.
Cua - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 142 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of MXN 257.00 for adults and MXN 190 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (roundtrip)

Parking

  • Self parking costs MXN 120 per night
  • Valet parking costs MXN 120 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Santa Fe offer free cancellation for a full refund?
Yes, JW Marriott Hotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Mexico City Santa Fe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Hotel Mexico City Santa Fe?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JW Marriott Hotel Mexico City Santa Fe?
Yes. Self parking costs MXN 120 per night. Valet parking costs MXN 120 per night.
Is airport shuttle service offered by JW Marriott Hotel Mexico City Santa Fe?
Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle roundtrip.
What are the check-in and check-out times at JW Marriott Hotel Mexico City Santa Fe?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 1:00 PM. Express check-out and contactless check-out are available.
What is there to do at JW Marriott Hotel Mexico City Santa Fe and nearby?
JW Marriott Hotel Mexico City Santa Fe has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near JW Marriott Hotel Mexico City Santa Fe?
Yes, there are 2 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Shu (4-min walk), Central Central (5-min walk), and Cantinetta del Becco (5-min walk).
What's the area around JW Marriott Hotel Mexico City Santa Fe like?
JW Marriott Hotel Mexico City Santa Fe is a short 18-minute walk from Centro Santa Fe and 10 minutes' walk from Expo Santa Fe Mexico. Travelers say the area is walkable and good for shopping.

Overall score and ratings

9,2

Superb

9,3/10

Cleanliness

9,3/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

9,2/10

Eco-friendliness

10/10 Exceptional

Best Hotel in México City
Staff is amazing. Truly great stay. I can speak with years of experience in CDMX hotels. This is the best.
Jason, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was very good as we expected
Manuel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Pedro, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

like this hotel
david, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Geoffrey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I love everything food service everyone was friendly
Karla, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sun kyung, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 2-night trip
Verified Hotels.com guest review