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JW Marriott El Convento Cusco

5.0 star property
Luxury hotel with spa, near Plaza de Armas

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JW Marriott El Convento Cusco

Photo gallery for JW Marriott El Convento Cusco

Exterior
Exterior
Memory-foam beds, in-room safe, desk, blackout curtains
Free daily full breakfast
Separate bathtub and shower, free toiletries, dressing gowns, slippers

Overview of JW Marriott El Convento Cusco

9,6 out of 10 Exceptional
9,6/10 Exceptional

Property highlights

  • Free breakfast
  • Internet access
  • Connecting rooms available
Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Room service
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Garden
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Room options

View all photos for Room, 2 Double Beds, Non Smoking, No View

Memory-foam beds, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, No View

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View

49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Non Smoking, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace, Courtyard View

Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Terrace, Courtyard View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, No View (Inca Wall)

Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, No View (Inca Wall)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Inca)

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking (Inca)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Cusco Historic Center
  • Plaza de Armas - 4 min walk
  • San Pedro Market - 3 min drive

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 15 min walk
  • Poroy Station - 27 min drive

Restaurants

  • La Bodega 138 - 2 min walk
  • Museo del Pisco - 1 min walk
  • Cholos - 2 min walk
  • Cicciolina Cafe - 1 min walk
  • Avocado Toast & More - 1 min walk
Map

About this property

JW Marriott El Convento Cusco

JW Marriott El Convento Cusco puts you just 3.2 mi (5.1 km) from the airport and 0.2 mi (0.4 km) from Plaza de Armas. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool, a bar/lounge, and a sauna are other highlights at this luxurious hotel.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • WiFi in rooms*

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Qespi Bar - Onsite bar.
Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 41.30 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Concierge service
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access
    • Spa access (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 00 per stay (rates may vary)

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco offer free cancellation for a full refund?
Yes, JW Marriott El Convento Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at JW Marriott El Convento Cusco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott El Convento Cusco?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott El Convento Cusco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JW Marriott El Convento Cusco?
Sorry, there's no onsite parking at JW Marriott El Convento Cusco.
What are the check-in and check-out times at JW Marriott El Convento Cusco?
You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at JW Marriott El Convento Cusco and nearby?
JW Marriott El Convento Cusco has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near JW Marriott El Convento Cusco?
Yes, Qespi Bar offers Peruvian cuisine.
What's the area around JW Marriott El Convento Cusco like?
JW Marriott El Convento Cusco is a short 2-minute walk from Twelve Angled Stone and 2 minutes' walk from Cusco Cathedral.

Reviews

9,6

Exceptional

9,8/10

Cleanliness

9,6/10

Staff & service

9,6/10

Amenities

9,6/10

Property conditions & facilities

9,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Zhanna, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful luxury hotel
This is a gorgeous hotel located very centrally and conveniently in Cusco. The spa was wonderful and the breakfast buffet really tasty. The staff were really kind and helped with lots of advice. The price is high, yes, but you do receive a luxury experience.
Rhian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sicheng, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sublime luxury in a world of disappointing hotels in cusco.
Jean Francois, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Albert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1. Long wait during check out. 2. Nobody is helping on carrying luggage while waiting for check in. 3. The picture on website for delux room is misleading. It shows a garden view, but turns out to be a white wall view.
Miao, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
Kelley, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kelly the young woman who works with her little alpaca baby Pancetta on the property, is such a nice encounter. She made our experience memorable in this gorgeous place. Please keep her and let all the tourists live such a beautiful experience.
Elisa, 3-night family trip
Verified Expedia guest review