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Hotel Casa Castel

3.5 star property
Hotel with outdoor pool, near Clock Tower

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa Castel

Porch
Balcony
In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
Property amenity

Reviews

8,2 out of 10

Very good

Popular amenities

  • Free breakfast
  • Pool
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free parking
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Microwave in a common area
  • Refrigerator in a common area
  • Self-serve laundry
  • Concierge services
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Calle 25a No. 21a - 72, Manga Av. De la asamblea, Cartagena, 130001

What's nearby

  • Port of Cartagena - 3 min drive - 1.8 km
  • San Felipe de Barajas Castle - 3 min drive - 1.7 km
  • Cartagena de Indias Convention Center - 4 min drive - 2.1 km
  • Clock Tower - 4 min drive - 2.2 km
  • Bocagrande Beach - 14 min drive - 4.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪El Trebol - ‬6 min walk
  • ‪Cosechas Manga - ‬8 min walk
  • ‪Brasa Loca - ‬3 min walk
  • ‪Shawarma Khala Light - ‬8 min walk
  • ‪Sr. Miyagi Sushi Express - ‬7 min walk

About this property

Hotel Casa Castel

Hotel Casa Castel features a rooftop terrace and puts you just a 5-minute drive from Clock Tower. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and cooked-to-order breakfast daily between 7:00 AM and 10:00 AM. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool
  • 24-hour pool access

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between April 8 and April 9.

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Castel Cartagena
Hotel Castel Cartagena
Hotel Castel Cartagena HMC
Hotel Castel HMC
Castel Cartagena HMC
Castel HMC
Hotel Casa Castel Hotel
Hotel Casa Castel Cartagena
Hotel Castel Cartagena by HMC
Hotel Casa Castel Hotel Cartagena

Frequently asked questions

Is Hotel Casa Castel currently open?
The property is closed between April 8 and April 9.
Is there a pool at Hotel Casa Castel?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Hotel Casa Castel?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Castel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Casa Castel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Casa Castel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.
What is there to do at Hotel Casa Castel and nearby?
Hotel Casa Castel has an outdoor pool and a garden.
What's the area around Hotel Casa Castel like?
Hotel Casa Castel is a short 13-minute walk from Cartagena Fishing Club and 19 minutes' walk from Clinica Cartagena del Mar.

Hotel Casa Castel Reviews

Reviews

8,2

Very good

9,0/10

Cleanliness

8,2/10

Staff & service

8,8/10

Amenities

8,4/10

Property conditions & facilities

Reviews

10/10 Exceptional

I love the service, the room was nice and clean. Wife not so good. But is ok.
Arlyn, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Hotel Castel Manga Cartagena Colombia
Super clean hotel very nice employees well situated in the safer Manga area
Jean, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a room with leaking shower and vanity. Also they were renovating the plumbing while I was there so I had a lots of interruptions. My score would have been higher because I loved the castle design. Check in was slow. Breakfast was good. Tv had plenty of channels. The pool was Devine. In a quieter location so it suited me. Bed was adequate. Restaurants close by.
4-night trip
Verified Wotif guest review

8/10 Very good

I like their homemade breakfast and big room and big bed
raymond, 2-night family trip
Verified Expedia guest review

6/10 Good

Harold, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

4/10 Fair

Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.
2-night trip with friends
Verified Expedia guest review

6/10 Good

I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.
NG, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Very comfortable with a very poor breakfast
Lovely small hotel. Very clean and friendly staff. Only criticism would be the quality of breakfast which was very poor with limited choice to choose from.
Liam, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Quiet stay from the business of Cartagena
Quick one night stay. Quiet area, friendly staff, comfortable room. Bathroom needs to be upgraded.
Joen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The entire staff were helpful and friendly. The room was perfect in size and the bed really comfy. Although the hotel is not centrally located, the taxi rides were short and inexpensive. I loved the neighborhood, though, as I could walk to get some delicious lattes at a local coffee shop and able to pick up a few needed items at the local market. I would quite happily stay here again, anytime. Thanks to the staff for watching over this 81-yr-old solo traveler.
6-night trip
Verified Expedia guest review

8/10 Very good

6-night trip
Verified Expedia guest review

4/10 Fair

Very disappointing stay. Walls are paper thin and you are even able to hear the person at the front desk receiving a text message from inside your room when you’re trying to sleep. Bring ear plugs. Tried asking the front desk person a question but they didn’t speak English. Breakfast was good. It was fine for the price but would not come back.
Deniz, 3-night trip
Verified Expedia guest review

8/10 Very good

Pleasant stay
Nice small hotel in an old villa. New ac in the room. Friendly staff but no restaurant recommendations. There is not much around the hotel in terms o services.
1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Second post I needed to write. The first one was not approved. I had a horrible experience. The owner of the hotel tried to charge me extra saying that my reservation was for one person when I had a double room and Spa for free for 2 people (In the 1st post I uploaded the pic but they dont let me do it). When I told the owner i was not paying he started to be extremely rude telling me how many hotels and money he has. Saying that he has this problem often but people pays (so he is doing this in purpose) He told me I could leave if I want it, and that he will give me a refund, so I did. When I send the email to get the refund, he denied everything and did not give me the refund. So i guess he did need my money.... The location of the hotel is far from Getsemani and even more from Ciudad Amurallada.
Santiago, 1-night trip
Verified Orbitz guest review

8/10 Very good

Good price/quality relation in a quiet area of the city
Juan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

6/10 Good

I enjoyed very much the style of the hotel very private and away from the city. Located about 15 walk to the Torre del Reloj. Its in a residential area with no other hotels around . Nice take on the real Columbian people. Few resturants and cafes. I think it could be a nice area with a little help. Needs a few more shops and cafes. Street food and fruit is available. 2 small grocery stores. .walking distance to the open market. If you want a more tourist area this is not the place to be. If you like to see how columbians live then this is it Breakfast was very good. Staff could be a little more helpful
4-night trip
Verified Expedia guest review

6/10 Good

Overall, the experience would have been about what I expect of average hotels in Cartagena. There were two issues that I think merit a review, however. First was the half-dead cockroach outside my door through the last day of my stay. It was there when I left to give a presentation, there when I returned, and there when I checked out. No hotel this small, and with so many staff should have difficulty encountering and dealing with something like this. The genuine problem occurred after my stay. I suspected that I had left a folder with work papers behind at the hotel. When we called to check about this, we were told that documents left behind are clearly unimportant and would simply be thrown out. No offer was made to check whether anyone had encountered this folder, and though hotels.com did contact the hotel for me, this time they claimed they had searched and found nothing. Not somewhere I would recommend simply on the basis of do-the-absolute-minimum customer service.
Michael, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Very nice and clean, big room and very good personnel. The place is very clean and quiet. It is at walking distance to many of historical places to visit in Cartagena. The only negative side it that there is no swimming pool or spa as mentioned on their web site
Pierre, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Love this hotel is clean with great staff and in a good area
Jess, 7-night trip
Verified Expedia guest review

6/10 Good

It was not accesible to anything, if you don’t mind grabbing a cab daily and just going to sleep there this is your place. It did not have a fridge or drinking water (not even to purchase). They have taxi services but are overprice, if you walk to the corner street, you’ll find much cheaper alternatives. The room was big, bed ok, hot water was intermittent, smelled a bit muggy. I’ve done my share of traveling, don’t consider myself picky but there are better options out there. Breakfast was good!
Jess, 5-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel
Nice hotel near to the beach. Friendly... the one thing missing is the swimming pool.
sami, 1-night trip
Verified Expedia guest review

6/10 Good

Overall nice hotel
Pros: Clean room and Overall nice little boutique hotel; staff is helpful; located on Manga neihgboorhood an upscale residential area. Cons: We stayed at room 9, they should put a glass other than a curtain to block the tall window on the right corner because it gets loud in the mornings due to the fact that it’s next to the kitchen and you can hear bangs and noise from the hotel staff making breakfast every morning. Breakfast has limited options; and doesn’t have a pool anymore.
5-night trip
Verified Orbitz guest review