First stay at the Four Points Sheraton Hotel. I wanted to spend a week with my son visiting my extended family, to enjoy a quiet time with my son and to clear my head. So I booked a hotel with a seaview and a (almost infinity) pool to cool down in while overlooking la Cornish of Oran and here I found it.
I rang the hotel and confirmed our airport pick up and yet NO ONE has turned up to pick us up once we landed at 9.30 pm. I had no choice but to get a taxi and get there by ourselves. How can you forget a female traveller with a child at the airport in a foreign country....that's not cool Marriott International.
As far as the hotel location, facilities and cleanliness is concerned it's spot on. BUT huge issue with hot water. We had no hot water for three nights in a row and we had no choice but to have a cold shower after a hot and a busy day.
Two days out of eight, my son and I decided to spend it at the hotel and chill by the pool and the spa facilities. Unfortunately, no one has told us about the fact that the plumbers have moved in and the water supply was turned off, during the day. So, we could not have a shower after the spa use which frustrated me because I was cold and tired of the situation.
In my honest opinion, the hotel has huge COMMUNICATION PROBLEM AMONG ITS STAFF. Reception staff were not aware of the fact that there was no water in the building during the day and for more than a day in a row. The fact that we did not have hot water for three nights in