Experience the vibrant spirit of Kota Kinabalu at Hotel Shangri-La Kota Kinabalu, where Asian cuisine meets modern comfort. Savor a meal at Tivoli restaurant or unwind with dry cleaning/laundry services and in-room WiFi. With a business center, ballroom, and helpful front desk staff available 24 hours a day.
Reviews
7,87,8 out of 10
Good
Popular amenities
Bar
24/7 front desk
Laundry facilities
Non-smoking
Free parking
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Room service
Business center
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Self-serve laundry
Meeting room
Luggage storage
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Elevator
Room options
Available filters for rooms
Showing 19 of 19 rooms
View all photos for Economy Twin Room
Economy Twin Room
Highlights
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
23.1 sq m
Sleeps 3
2 Twin Beds
View all photos for Deluxe Double Hill View Room
Deluxe Double Hill View Room
Highlights
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
23.1 sq m
Hill view
Sleeps 3
1 Double Bed
View all photos for Deluxe Twin Hill View Room
Deluxe Twin Hill View Room
Highlights
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
23.1 sq m
Hill view
Sleeps 3
2 Twin Beds
View all photos for Deluxe Double City View Room
Deluxe Double City View Room
Highlights
Soundproofed
Air conditioning
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Minibar
23.1 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Deluxe Twin City View Room
Deluxe Twin City View Room
Highlights
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
23.1 sq m
City view
Sleeps 3
2 Twin Beds
View all photos for Suite with Steam Room (Double)
Suite with Steam Room (Double)
Highlights
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
47 sq m
City view
Sleeps 2
1 Double Bed
Economy Double Room
Highlights
Soundproofed
Air conditioning
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Minibar
Sleeps 3
1 King Bed
View all photos for Suite with Steam Room (Quadruple)
Suite with Steam Room (Quadruple)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Separate bedroom
Hair dryer
Private bathroom
46.3 sq m
City view
Sleeps 4
1 Double Bed
View all photos for Suite with Steam Room (Triple)
Suite with Steam Room (Triple)
Highlights
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
47 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Deluxe Twin Room with City View
Deluxe Twin Room with City View
Sleeps 2
2 Twin Beds
View all photos for Deluxe Double Room with Hill view
Deluxe Double Room with Hill view
Sleeps 2
1 King Bed
View all photos for Deluxe Double Room with City View
Deluxe Double Room with City View
Sleeps 2
1 King Bed
View all photos for Economy Double Room No Window
Economy Double Room No Window
Sleeps 2
1 King Bed
View all photos for Deluxe Room
Deluxe Room
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Economy Twin Room No Window
Economy Twin Room No Window
Sleeps 2
2 Twin Beds
View all photos for Suite with Steam Room
Suite with Steam Room
Sleeps 4
1 King Bed
View all photos for Deluxe Twin Room with Hill View
Hotel Shangri-La Kota Kinabalu puts you just a 5-minute drive from Imago Shopping Mall. For a bite to eat, guests can check out Tivoli, which serves Asian cuisine and is open for breakfast, lunch, and dinner.
Languages
English, Malay
At a glance
Hotel size
120 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site extended parking (MYR 7 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Tivoli - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 40 for adults and MYR 25 for children
Early check-in can be arranged for an extra charge of MYR 100 (subject to availability)
Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)
Parking
Extended parking costs MYR 7 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Also known as
Hotel Shangri-La Kota Kinabalu
Kota Kinabalu Hotel Shangri-La
Kota Kinabalu Shangri-La
Kota Kinabalu Shangri-La Hotel
Shangri-La Hotel Kota Kinabalu
Shangri-La Kota Kinabalu
Shangri-La Kota Kinabalu Hotel
Hotel Shangri-La Kota Kinabalu Sabah
Hotel Shangri La Kota Kinabalu
Hotel Shangri Kota Kinabalu
Shangri La Kota Kinabalu
Hotel Shangri La Kota Kinabalu
Hotel Shangri-La Kota Kinabalu Hotel
Hotel Shangri-La Kota Kinabalu Kota Kinabalu
Hotel Shangri-La Kota Kinabalu Hotel Kota Kinabalu
Frequently asked questions
Does Hotel Shangri-La Kota Kinabalu offer free cancellation for a full refund?
Yes, Hotel Shangri-La Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Shangri-La Kota Kinabalu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Shangri-La Kota Kinabalu?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Shangri-La Kota Kinabalu?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of MYR 100 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 100 (subject to availability).
What is there to do at Hotel Shangri-La Kota Kinabalu and nearby?
Recommended spots to visit include Kompleks Asia City (6-min walk) and Centre Point (7-min walk), along with Gaya Street Sunday Market (11-min walk) and Jesselton Point Ferry Terminal (1.1 mi).
Are there restaurants at or near Hotel Shangri-La Kota Kinabalu?
Yes, Tivoli offers Asian cuisine.
What's the area around Hotel Shangri-La Kota Kinabalu like?
Hotel Shangri-La Kota Kinabalu is in Downtown Kota Kinabalu, a short 8-minute drive from Kota Kinabalu Intl. Airport (BKI) and 7 minutes' walk from Centre Point.
Hotel Shangri-La Kota Kinabalu Reviews
Reviews
7,8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
8,0/10
Staff & service
8,0/10
Amenities
7,4/10
Property conditions & facilities
8,0/10
Eco-friendliness
Reviews
8/10 Very good
15 October 2024
the interior of hotel is good, but the exterior building would need a coat of paint. i will consider staying there again.
maybe have a safe deposit box in each room - why ? your clients will want to go to pulau, so they can lock their passport and valuables in the room , rather than using the front safe. SO PLS IMPLEMENT A SAFE IN EACH ROOM INCLUDING ECONOMY ROOMS WITHOUT WINDOWS AT LEVEL 2.
See
See, 2-night trip
Verified Expedia guest review
6/10 Good
04 October 2024
raymond
raymond, 1-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Superb front desk! They were always happy to answer any questions or assist with anything we requested (umbrellas when it rained, milk for tea) The hotel was clean and had everything needed, including extra toothbrushes in the bathroom as well as tea and coffee.
The only slightly negative was that the air conditioner temperature could not be altered and seemed to be set on a timer: very cool in the afternoon but slowly warned up somewhat until we found that the early hours of the morning got a bit too warm.
The hotel is situated on a very busy street and if you're unfortunate enough to get a room facing the street, I imagine it would be quite noisy. Our room faced the bushy area and road noise did not affect us.
It's close (max 15 min) to many shops, markets, bars, massage places so is a good place to stay if you want to walk instead of use transport.
Overall, a very pleasant stay.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
09 June 2024
Chung Shii
Chung Shii, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 March 2024
Susannah
Susannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 March 2024
overall ok ,but internet speed a little slower than USA & S.Korea . little hard to use the internet , guess need some more improvement for this .
SUHN
SUHN, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 March 2024
Binh
Binh, 4-night trip
Verified Hotels.com guest review
8/10 Very good
17 March 2024
Nothing negative to say but there is not that much to see in Kota Kinabalu. Staff are helpful and room was clean with an excellent breakfast.
Jacqueline
Jacqueline, 1-night trip
Verified Expedia guest review
8/10 Very good
01 March 2024
Harold
Harold, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 January 2024
The room AC was not functioning and is warm.
Shuk Fui
Shuk Fui, 4-night trip
Verified Expedia guest review
10/10 Exceptional
08 January 2024
All great... 5 star rating.
John Evans
John Evans, 2-night family trip
Verified Expedia guest review
8/10 Very good
31 December 2023
Easy to find eating place by walking..need improve on aircondition..panas
ABD AZIM
ABD AZIM, 2-night trip
Verified Expedia guest review
8/10 Very good
18 December 2023
MOHAMAD ROZAIMI
MOHAMAD ROZAIMI, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2023
Jacqualine Anak
Jacqualine Anak, 1-night trip
Verified Expedia guest review
10/10 Exceptional
03 December 2023
Laura
Laura, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2023
Mark
Mark, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 November 2023
Very good, excellent staff and would like to stay again.
Mark
Mark, 2-night romance trip
Verified Expedia guest review
8/10 Very good
23 November 2023
No proper walkway for pedestrians around the area and the entrance to hotel by car is a small road passing through rolls of shop houses.
Lilian
Lilian, 3-night romance trip
Verified Expedia guest review
8/10 Very good
18 November 2023
Elvianna a hotel staff kindly exchanged WhatsApp text to give me advice when I was exploring activities to do before I reached there.
It's situated along a small lane. The only trouble I had was getting a room facing the road, which was pretty noisy and hard for me to get rested especially for the first night. It didn't help that I needed to wake up after 4am to join a tour the following day.
I took the buffet breakfast on the 2nd & 3rd morning. The first one they had few guests and food were less fresh. The 2nd day was better.
Peggy
Peggy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 October 2023
the hotel brand. everyone impressed when i've mentioned it to them.
Luqmanul Hakim
Luqmanul Hakim, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
03 October 2023
Linda
Linda, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2023
We saw this hotel since we are kid, but the hotel still look great for the room, plus lot of space too and i loved their carpet floor. They also give us some compliment fruits which is very respectful and i also very thankful and do enjoy our stay. Place is quiet as well, city view do consider very good, just exept you do not get room safe. but it is secure.
Liew
Verified Expedia guest review
10/10 Exceptional
17 September 2023
Great value for the money I would definitely stay here again
Michael
Michael, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 August 2023
The price is worth it for a 3-star hotel, and condition and facilities expected. There was an event one night of our stay and the karaoke was really going strong. Didn't go on for too long though, but hotel should consider soundproofing the function rooms for comfort of guests.