Windsor Park Hotel Kunshan

Photo gallery for Windsor Park Hotel Kunshan

Primary image
Indoor pool
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
LCD TV, DVD player, computer

Overview of Windsor Park Hotel Kunshan

Windsor Park Hotel Kunshan

4.0 star property
4-star Suzhou hotel with 1 indoor pools, connected to a shopping center

9,0/10 Superb

53 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
Map
No.198 Chang Jiang Middle Road, Kun Shan City, Suzhou, Jiangsu, 215300
Main amenities
  • Daily housekeeping
  • 5 restaurants
  • Indoor pool
  • Breakfast available
  • Health club
  • Room service
  • Conference center
  • Business center
  • 4 meeting rooms
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
For families
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • DVD player
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Kunshan

Getting around

  • Hongqiao International Airport (SHA) - 35 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Windsor Park Hotel Kunshan

4-star hotel in the heart of Kunshan
Consider a stay at Windsor Park Hotel Kunshan and take advantage of a roundtrip airport shuttle, dry cleaning/laundry services, and car rentals on site. Be sure to enjoy a meal at any of the 5 onsite restaurants. Aerobics classes are offered at the health club; the property also has a business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Continental breakfast (surcharge), train station pick-up service, and free newspapers
  • Tour/ticket assistance, a gift shop, and express check-out
  • Express check-in, a 24-hour front desk, and an elevator
Room features
All guestrooms at Windsor Park Hotel Kunshan have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and computers.
Other amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 29-inch HDTVs with DVD players
  • Refrigerators, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 228 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 2 PM - 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6 AM–10 AM
  • 5 restaurants
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Fitness classes

Working away

  • Business center
  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • DVD player
  • 29-inch LCD TV

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • In-room computer
  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Windsor Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required.
Gen Zen Japanese Restaura - This theme restaurant serves lunch and dinner. Reservations are required.
Teppanyaki Restaurant - This theme restaurant serves lunch and dinner. Reservations are required.
Wedding Garden Restaurant - This diner serves lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of CNY 86 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 1200 (roundtrip)
  • Train station pick-up service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM
  • Guests under 16 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

Windsor Park Hotel Kunshan
Windsor Park Kunshan
Windsor Park Kunshan Suzhou
Windsor Park Hotel Kunshan Hotel
Windsor Park Hotel Kunshan Suzhou
Windsor Park Hotel Kunshan Hotel Suzhou

Frequently asked questions

Does Windsor Park Hotel Kunshan offer free cancellation for a full refund?
Yes, Windsor Park Hotel Kunshan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Windsor Park Hotel Kunshan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Windsor Park Hotel Kunshan?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Windsor Park Hotel Kunshan?
Sorry, pets aren't allowed.
Is parking offered on site at Windsor Park Hotel Kunshan?
Sorry, there's no onsite parking at Windsor Park Hotel Kunshan.
Is airport shuttle service offered by Windsor Park Hotel Kunshan?
Yes, an airport shuttle is available. The charge is CNY 1200 roundtrip.
What are the check-in and check-out times at Windsor Park Hotel Kunshan?
You can check in from 2 PM - 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Windsor Park Hotel Kunshan and nearby?
Onsite recreation at Windsor Park Hotel Kunshan includes aerobics. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a health club.
Are there restaurants at or near Windsor Park Hotel Kunshan?
Yes, there are 5 onsite restaurants. Nearby restaurants include Daqinghua Dumpling (11-min walk), Bayern (11-min walk), and Hot Pot (12-min walk).
What's the area around Windsor Park Hotel Kunshan like?
Windsor Park Hotel Kunshan puts you in Kunshan, in the heart of Suzhou. Popular attractions include Tinglin Park, which is 10 minutes away by car.

Overall score and ratings

9,0

Superb

9,0/10

Cleanliness

8,8/10

Staff & service

8,8/10

Property conditions & facilities

8/10 Very good

Leigh, 7-night business trip
Verified Hotels.com guest review

6/10 Good

Jorgen, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is a in a good location. There is a shopping mall across the parking lot and many businesses near by. The room was very clean and conformable. I would stay there again.
Verified Hotels.com guest review

8/10 Very good

Hotel review
Hotel room was very nice. The hotel lobby was simple but sufficient. Bar/lounge is nicely decorated. Hotel is convenient to dining and shopping, within walking distance. Reasonably priced hotel.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Great Hotel in Kunshan
It is a great hotel in Kunshan
Verified Hotels.com guest review

10/10 Exceptional

Overall great hotel in good neighborhood
Being in Taiwanese neighborhood and close to various Taiwanese and Japanese overseas offices and factories, this hotel offers easy access to all business locations while not necessary having "industry zone" feeling that you have in Shenzhen. There are enough local vibe you can feel there. Hotel service is great overall, though some of rather unpopular breakfast items (i.e., soba, banana, etc) were stale. Room is clean and spacious.
Verified Hotels.com guest review

8/10 Very good

Good overal, but bad internet speed
I stayed here for 2 days. Its a nice hotel and the staff is very helpful. There is a foreigner working at the front desk so do not worry about English. Its in a good spot where many of the activities is just minutes away. Ask for the map to the Eat streets and shops. I thought that was a nice touch. However, the internet is horrible. If you need the net for work, dont bother. Its not happening.
Verified Hotels.com guest review

8/10 Very good

Good stay in Windsor
Hotel condition is good. However, the facilities like hot spar and 岩板 was not working
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review