This hotel is listed as a 3-star hotel. I beg to differ: it is a very good 2 star hotel, but in no way a 3 star hotel. Here are my objections to the hype:
1) the hotel advertised that they offer "designer toiletries". Hand soap, shower gel, and shampoo, however, could be found in large refillable dispensers mounted on the wall. The brand of the products was unknowable and the quality questionable. It also gave the bathroom the feel of a locker-room shower designed for mass traffic. If the hotel wishes to advertise they provide "designer toiletries" they should do just that.
2) The towels were extremely rough: they had a sandpaper quality to them that I have never encountered.
3) The shower did not close properly - a puddle formed in the bathroom from taking a short shower
4) There are clear signs that the room was not constructed or renovated properly or recently enough: clear evidence of patchwork on the walls, the paint at the bottom of the bathroom door started to come off
5) my room was difficult to access: from the elevator I had to go down a flight of stairs and then up another flight of stairs. This is not easily done with three large pieces of luggage that I had to haul up and down the stairs both at check in and at check out. I was glad I did not personally need handicapped access - it would have been impossible to access the room.