4/10 Fair
25 November 2024
Won't stay here again!
This is our second stay - 4 nights each time.
The owner was angry with us for taking 2 towels from the laundry - we stayed 4 nights and were only given 1 towel each. We didn't want to bother the owner, so when we saw towels in the laundry we thought this would be ok. I was also cold, so took a duvet to keep warm on the couch whilst watching tv - there was adequate heating, but I wanted to be cosy.
We were in Queenstown to watch our daughter run the marathon - she lives 5 mins away from the accommodation and she drove to us, then we took her out for dinner, dropping her back at her home. Meaning there were 2 cars at the accommodation.
The owner accused us of having her stay with us overnight.
She stayed for dinner a couple of nights then my husband drove her home.
At no point did she stay after 9.30pm.
This has left a bad taste in our mouths after having a wonderful time with our daughter and although convenient we will never stay here again.
Oh, and food was under the couch, so nothing gets moved to vacuum!
Verified traveller
4-night trip
Verified Hotels.com guest review