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The Silk Lakehouse, Shangri-La Hangzhou

4.5 star property
Luxury hotel with indoor pool, near West Lake

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Photo gallery for The Silk Lakehouse, Shangri-La Hangzhou

Bar (on property)
Property video
Premium bedding, free minibar items, in-room safe
Terrace/patio
Premium bedding, free minibar items, in-room safe
The Silk Lakehouse, Shangri-La Hangzhou features a rooftop terrace and puts you only steps from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Living Room by Alan Yu, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club and free bike rentals.

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • 3 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
The current price is R8 535
R9 951 total
includes taxes & fees
09 Jul - 10 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Serenity Suite, Garden View

LCD TV, iPad

Serenity Suite, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Garden View

Premium bedding, free minibar items, in-room safe

Romance Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Garden View

Premium bedding, free minibar items, in-room safe

Twin Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Lake View

LCD TV, iPad

Premier Room, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Lake View

Premium bedding, free minibar items, in-room safe

Room, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Serenity)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • Sleeps 4
  • 1 King Bed

View all photos for West Lake Suite

LCD TV, iPad

West Lake Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Lake View

Premium bedding, free minibar items, in-room safe

Romance Room, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Garden View

Premium bedding, free minibar items, in-room safe

Premier Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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Indoor pool, pool loungers, lifeguards on site

Four Seasons Hotel Hangzhou at West Lake

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.8 out of 10, Exceptional, 187 reviews
The price is R10 409
R12 136 total
includes taxes & fees
29 Jun - 30 Jun
Four Seasons Hotel Hangzhou at West Lake
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About the area

Map
78 Beishan Road, Hangzhou, Zhejiang, 310007

What's nearby

  • West Lake - 1 min drive - 0.0 km
  • Zhejiang University Yuquan Campus - 4 min drive - 3.1 km
  • Lingyin Temple - 6 min drive - 4.9 km
  • Hangzhou Tower Shopping Mall - 8 min drive - 7.0 km
  • Wulin Square - 8 min drive - 4.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive
  • South Railway Station - 23 min drive
  • Yuhang Railway Station - 24 min drive
  • Hangzhou Yuhang Station - 24 min drive

Restaurants

  • ‪咬不得高祖生煎 - ‬2 min walk
  • ‪岳湖楼 - ‬2 min walk
  • ‪两岸咖啡 - ‬5 min walk
  • ‪泰芒之星 - ‬2 min walk
  • ‪旅行者酒吧 - ‬9 min walk

About this property

The Silk Lakehouse, Shangri-La Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou features a rooftop terrace and puts you just steps from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Living Room by Alan Yu, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club, and free bike rentals.

Languages

Chinese (Mandarin), English

More about this property

VISIBILITY

At a glance

Hotel size

    • 68 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Bed rails
  • Corner guards
  • Outlet covers
  • Lifeguard on site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2025
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour health club
  • An indoor pool
  • Bicycle parking
  • Local artist showcase
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
ROOM

Room amenities

Be entertained

  • iPad
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Restaurant dining guide
STAR_OUTLINE

Special features

Dining

Living Room by Alan Yu - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 312 for adults and CNY 156 for children

Children & extra beds

  • Rollaway beds are available for CNY 583 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

The Silk Lakehouse, Shangri-La Hangzhou Hotel
The Silk Lakehouse, Shangri-La Hangzhou Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou
HELP_OUTLINE

Frequently asked questions

Is there a pool at The Silk Lakehouse, Shangri-La Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Silk Lakehouse, Shangri-La Hangzhou?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at The Silk Lakehouse, Shangri-La Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Silk Lakehouse, Shangri-La Hangzhou and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and a garden.

Are there restaurants at or near The Silk Lakehouse, Shangri-La Hangzhou?

Yes, Living Room by Alan Yu offers garden views.

What's the area around The Silk Lakehouse, Shangri-La Hangzhou like?

The Silk Lakehouse, Shangri-La Hangzhou is located on the waterfront in Xihu, a short 1-minute walk from West Lake and 19 minutes' walk from Hangzhou Botanical Garden.

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