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Hotel Keyaki no Ki

3.0 star property
Ski hotel with free ski shuttle, near Hakuba Valley Ski Area

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Keyaki no Ki

Exterior
Free WiFi, bed sheets
Public bath
Reception
Arcade

Reviews

6,2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Ski facilities
    Ski facilities
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Air conditioning
  • Arcade/game room
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Concierge services
Feel at home
  • Refrigerator
  • Private bathroom
  • Living room
  • Television
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Twin Room, Non Smoking

Free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Renovated in 2015
Shower/tub combination
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room up to 4 guests (Non-Smoking)

Free WiFi, bed sheets

Family Room up to 4 guests (Non-Smoking)

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

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includes taxes & fees
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About the area

Map
4721 Hokujo Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 15 min walk - 1.3 km
  • Happo One Sakka Ski Lift - 2 min drive - 1.9 km
  • Happo-one Adam Gondola - 3 min drive - 1.9 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 3.3 km

Getting around

  • Hakuba Station - 5 min drive
  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 15 min drive
  • Free area shuttle
  • Free ski shuttle

Restaurants

  • ‪日本料理雪 - ‬13 min walk
  • ‪アンクル スティーブンス - ‬18 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬2 min drive
  • ‪まえだそば店 - ‬15 min walk
  • ‪Evergreen Outdoor Center - ‬3 min drive

About this property

Hotel Keyaki no Ki

Placing you just steps from Hakuba Valley Ski Area, Hotel Keyaki no Ki features a free ski shuttle. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are within a short drive. Ski passes and storage are also available.

Languages

English, Japanese

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 3:00 PM - 10:00 AM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Free area shuttle
  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9 AM
  • 2 restaurants
  • Bar/lounge

Traveling with children

  • Free local shuttle

What to do

  • Pool table
  • Table tennis
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Arcade/game room

Accessibility

  • Elevator

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Ski rental shops

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1000.00 per person

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.

Also known as

Eaglemont Hakuba
Eaglemont Hotel
Eaglemont Hotel Hakuba
Hotel Keyaki no Ki Hakuba
Keyaki no Ki Hakuba
Keyaki no Ki
Hotel Keyaki no Ki Hotel
Hotel Keyaki no Ki Hakuba
Hotel Keyaki no Ki Hotel Hakuba

Frequently asked questions

Does Hotel Keyaki no Ki offer free cancellation for a full refund?
Yes, Hotel Keyaki no Ki does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Keyaki no Ki?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Keyaki no Ki?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Keyaki no Ki?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Keyaki no Ki and nearby?
Have fun with nearby winter activities like downhill skiing. Hotel Keyaki no Ki also has an arcade.
Are there restaurants at or near Hotel Keyaki no Ki?
Yes, there are 2 onsite restaurants.
What's the area around Hotel Keyaki no Ki like?
Hotel Keyaki no Ki is a short 1-minute walk from Hakuba Valley Ski Area and 15 minutes' walk from Hakuba Happo-One Ski Area.

Hotel Keyaki no Ki Reviews

Reviews

6,2

Good

6,4/10

Cleanliness

8,0/10

Staff & service

7,4/10

Amenities

5,2/10

Property conditions & facilities

7,4/10

Eco-friendliness

Reviews

6/10 Good

The hotel is about 80 style old but rooms are big.Rooms are not made up daily. The staff is excellent very helpful , shuttles to the major ski hills. They shuttled us to our bus on our last day. If you are fine with a clean 3 star this could be your hotel.
Ed, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

6-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not a regular hotel.
It was an usual place more like a hostel than a hotel. Rooms were not made up daily, you had to sort and dispose your own rubbish and no new towels were provided. In the room you got cups and a kettle and a fridge and nothing else. You had to get to the convenience store and buy all your own or buy drinks from the vending machine including hot canned coffee. There were no restaurant facilities at the hotel as advertised when we arrived and the restaurant only opened with one menu item the day before we left. Bedding was old and questionable. The breakfast was buffet but the exact same food everyday. Location was nowhere need restaurants and shop but a 15 to 20 min walk away which we did often until the hotel got their shuttle service up and running. However on the good side, the staff were young friendly and helpful given the limited facilities available for them to work with.
Kathryn, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Misrepresented & Overpriced
We (my family & another family) made the decision to book about a week out from our trip to Nagano so our options were very limited; should have known better. It's an overpriced hotel for what we got. Neither of the restaurants were open, the spa wasn't open, and the bar was closed. The rooms had cheap mattresses with old covers, towels were almost see-though and small, the "TV" was a glorified computer monitor that we could never figure out, and the kerosene heater in our room didn't work. We woke up freezing in the morning. Paying $250+ per room is unacceptable. I will say that the next morning the owner was very cheerful & helpful; however, that courtesy could not come close to compensating us for paying too much and having a bad experience.
Verified Hotels.com guest review

4/10 Fair

Don't waste your money
The hotel was overpriced; hotel fees were almost as much as the room. The accommodations were not as listed on the website. There was only 1 person working the entire time we were there. The hotel was in disarray due to construction/renovation/neglect. Our family and our friends felt deceived by what we got. Perhaps the booking agency needs to update hotel info more often. I've never been disappointed w/ my online bookings until this trip. We'd like to see the booking agent make amends for this disaster.
Verified Hotels.com guest review

4/10 Fair

Worst Hotel Ever...
What was on Hotels.com was not actually what we got. The picture of the hotel was nothing compared to what it actually looked like and we spend over an hour looking for it. There was A LOT of, I believe, renovation going on. The hotel info on your site said there were 2 restaurants (they were both closed) and free we-fi in rooms (there was not). The hotel was cold, even in the lobby & hallways. There were kerosene heaters in the rooms but ours didn't work and we woke up to 11°C (52°F). We appeared to be the only ones staying in the hotel but were put on the 4th floor. The price of $170 USD was a bit steep but the additional hotel charges of $102 USD totaling $272 USD for this room was astronomical and so overpriced for what we got. I've booked w/ Hotels.com on many occasions and have always been happy w/ the accommodations. This was my absolute worst hotel experience I've ever had!! Honestly, I think Hotels.com should give me (and our friends who came with us) a free night's lodging. It was so bad we all laughed & joked about it reminding us of the hotel in The Shining; kid you not. I'm a bit hesitant to book again through Hotels.com, especially if they don't make this right.
Verified Hotels.com guest review

8/10 Very good

Wow! to their customer service
This hotel was great! The service the two men running it provided was incomparable!! Their hotel shuttle was incredibly convenient, their location was quiet and removed from the noisy parts of Hakuba village and it was a nice place to relax at night. The only down side was the beds were a tad worn out, which we didn't notice after a full day of skiing anyhow. These guys make every effort to ensure you have a wonderful stay with them, and they succeed.
Verified Hotels.com guest review

8/10 Very good

Eaglemont
Friendly and helpful staff. Will go out of their way to help you get around. Hotel condition was a bit less than expected. Close to Happo, and nearby slopes. Free shuttle bus to the gondola. Check in was unorganised, our stay included breakfast but the staff didn't seem to know and thus didn't give instructions. Also, no one calls it Eaglemont. If you get in a taxi, refer to it as Keyoki Noki.
Verified Hotels.com guest review

2/10 Poor

High volume, low comfort, bad value
We made the decision to ski at New Year at the last minute, so our options were very limited. We should have known better. It's an overpriced youth hostel. There is a place for low-cost accomodation in a ski location, and I would have no problem staying here if it were presented in that way. Paying $300+ for it is unacceptable, though. It's a high-volume, low-value place to sleep. The owner has made a token effort to provide entertainment, but a cold, dark room with a pool table, hard chairs and tables, and an unattended bar is not an appealing place to spend time. The rooms have cheap mattresses on bare frames, with old covers. Towels are almost see-though, and small. The "TV" is a glorified computer monitor that we could never figure out. The whole thing screamed "cheap" (i.e., just do the bare minimum to be able to say it was provided). The owner (Kenzo) was always ready to drive us into town and was very cheerful, but that courtesy could not come close to overcoming the feeling of having paid way too much for a bad experience. I'd be cheerful, too, if I could get away with 200+rooms being rented and spending almost nothing to make the guests comfortable.
Verified Expedia guest review

6/10 Good

personilised service at eaglemont hotel
We were at the hotel at the earliest part of the snow season which to our astonishment ment we were the only guests staying. The service was amazing!! The owner took us too, and from the snow slopes and drove us around town. He also took us to a onsen with his wife then to a traditional japanese restaurant where they ordered the food which they usually ate, giving us the japanese experience. There service over shadowed the lack of heating, but I believe that it was due to the lack of guests staying at that stage of the season. Overall Eaglemont was a good hotel and breakfast was always delicious. It was very close to the main gondola for the happo one resort and the owner gave exceptional service which made the lack of heating acceptable.
Verified Expedia guest review

6/10 Good

大浴場が寒い。お風呂の水温が低かった。
Yayoi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Superb
Superb location and price
Marrina, 2-night trip
Verified Hotels.com guest review

8/10 Very good

OLIVIER, 1-night trip
Verified Hotels.com guest review

6/10 Good

コスパ最高！
建物が老朽化して、夜は周辺の灯りが乏しく、肝試し風。コロナ禍のため大浴場の利用が不可でしたが、その代わりに近隣温泉施設の利用チケットを配布していたのは良かった。 朝食と夕食ビュッフェは品数も豊富で大満足。寝るだけなら満足できます。一人5千円でした。
Tetsuya, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

โรงเรียนอยู่ขอบชายเมือง ต้องเดินประมาณเกือบ 1 กม. ถึงจะถึงย่านที่มีร้านสะดวกซื้อ และร้านอาหาร แต่ก็มี shuttle bus ฟรี ไปส่งตามเวลา บางครั้งถ้าสตาฟว่างก็ไปส่งให้ฟรีด้วย โดยรวม ก็คุ้มค่ากับราคา เพราะราคาจะถูกกว่าที่อื่นๆ สำหรับการเล่นสกี ก็ทีรถขเวียนของสกีรีสอร์ท มารับตามเวลาที่กำหนเ
6-night trip
Verified Expedia guest review

2/10 Poor

部屋の割に値段は高い
部屋はボロいしアメニティーも付いてないしテレビは小さいしエアコンも無い。居心地が悪かったので早く帰りたくてしょうがなかった。
Verified Expedia guest review

2/10 Poor

Verified Hotels.com guest review

8/10 Very good

하쿠바47리조트와 가까운 공기좋은 호텔
서비스는 매우 훌륭하고, 공기 좋습니다, 다만 밤에 가시면 입구 찾기가 좀 어렵네요..
Verified Hotels.com guest review