4/10 Fair
Would not recommend the guest house.
No plug in the wash basin. The door could only be closed by locking the door with a key. No parking available.Could not get into the building for about 15 minutes. No response.
Dean
Dean, 1-night trip
Enchanted Guest House
Victorian hotel with outdoor pool, near Clifton Bay Beach
Near Cape Town Stadium, Enchanted Guest House welcomes you to a haven of relaxation. Enjoy a free breakfast buffet, bask in the sun on the terrace or garden, and unwind by the outdoor pool with sun loungers.
Good
Popular amenities
- Pool
- Free breakfast
- Airport transfer
- Free parking
- Free WiFi
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Near the beach
- Outdoor pool
- Beach towels
- Room service
- Airport shuttle
- Area shuttle
- Terrace
- Air conditioning
- Garden
- Front-desk safe
- Laundry service
Feel at home (6)
- Cable/satellite TV service
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
Room options
Check availability for these dates
Showing 5 of 5 rooms
Standard Room with pool access
Highlights
Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Luxury Room Upstairs :Sea View (shower)
Highlights
Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room Upstairs : No View
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Satellite channels
- 1 bedroom
- Sleeps 2
- 1 King Bed
Luxury Room Downstairs : Sea View
Highlights
Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
- 1 bedroom
- Sleeps 2
- 1 King Bed
Luxury Room Upstairs :Sea View (bath)
Highlights
Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
12 Craigrownie Road, 12, Cape Town, Western Cape, 8005
About this property
Enchanted Guest House
When you stay at Enchanted Guest House, you'll be within a 10-minute drive of Cape Town Stadium and Cape Town International Convention Centre. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Other highlights at this Victorian hotel include a terrace and a garden.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Enchanted Guest House Reviews
Good
6.4
Cleanliness
8.6
Location
7.0
Staff & service
5.8
Property conditions & facilities
8/10 Very good
Bon emplacement pour 3 jours au cap
Situé à 10 Minutes en voiture du Warerfront pour sortir le soir et très proche de l’arrêt de bus City Tour.
Très bon accueil, personnel super sympa, déjeuner très bien.
Pour la chambre, ce ne sont pas les plus belles, mais suffisent.
Malheureusement la piscine était hors service alors que nous souhaitons un hôtel pour trois nuits avec piscine pour terminer notre séjour de deux semaines en Afrique du Sud.
A 1 Minutes à pied du bord de l’océan.
Petit bémol, pour le parking il y a deux places l’une derrière l’autre sinon c’est à moitié sur le trottoir dans la rue. Il faut s’arranger avec les autres personnes pour ne pas être bloqué avec son propre véhicule. A recommander
Kévin
Kévin, 3-night trip
2/10 Poor
Enchanted Guest house not so enchanted...
The BNB was not what it looked like in the pictures on this website. The site is very deceiving. The TV's did not work in any of my co workers rooms for the entire duration of our 3 day trip. My door would not lock and the rooms were not maintained or services appropriately. The parking was not secure parking as there was no lock up parking which was stipulated in the description of facilities. We would NEVER stay here again and no one else should!
Danelle
Danelle, 3-night trip
8/10 Very good
Good Location and lovely staff.
An older property in a nice area of Cape Town. The staff were all extremely friendly and helpful. The location is excellent with several bus routes that run to the city centre very close by.
Our room was large with a balcony with a sea view (just). It was well equipped with a refrigerator and all the amenities that you would expect in a decent hotel. There was ok wifi in the reception area but not in the room. Breakfast was quite good and cooked to order.
The only criticism is that the rooms are a bit shabby and cleanliness is not their strong point. For instance there was mould around the bath which i was easily able to wipe off - clearly the cleaners had missed it. It was acceptable but could have been better.
Overall, I was pleased we stayed here but I think it was expensive for what it provided although I do recognise that Cape Town accommodation is not cheap.
David
8/10 Very good
Old fashioned service in a charming guest house
The room was beautifully decorated and very, very comfortable (great bed, soft sheets, good towels and bath, etc.). The cooked to order breakfast was wonderful. But most of all, the innkeeper was extremely focused on the happiness of guests. He took it upon himself to talk to each guest, to help with logistics, to make everything work very smoothly. You don't get innkeepers like that in the age of the big hotel chain! Incredible value for the money!
Nan
8/10 Very good
Cosy stay in Cape Town
Small, cosy B & B with lovely people and great location.
The owner knows all about Cape Town and is a great tour guide.
Suomi
8/10 Very good
Pleasant stay!
More suited for holiday stay as opposed to business as there was no wi-fi in the room. Otherwise everything else was good. I loved that I could walk to the beach and Bantry Bay is a great neighbourhood.
Tshegofatso
2/10 Poor
I will not pay for the hotel booking.
This is the 3rd review that I have written about my experience at the Enchanted Guest Hotel in Cape Town, South Africa. After traveling a day and 1/2 from New York City, I arrived at the hotel to find that the front gate was locked. I rang the bell for 20 minutes, called for someone to come to the gate to let me in to register, AND ,also telephoned the front desk; however, none of my efforts resulted in any person arriving to check me into the hotel. As a result, I had to then look for another hotel for my stay! This was both an unprofessional hotel, and a horrific experience to have to endure after such a long journey .I have instructed my credit card company NOT to accept the $397.00 upfront booking charge.
Corinne
6/10 Good
Fint läge
Slitet men charmigt. Bra läge! Trevlig personal
Verified traveler
6/10 Good
basic
Location is great.
Perfect for us.
needs a good cleaning
everyelse fine
breakfast great
Verified traveler
8/10 Very good
Enchanted
God frukost med färska frukter, omelett mm 5 min bilkörning till camps bay/clifton, området kändes säkert men få restauranger på gångavstånd, flera fanns i sea point och camps bay.
Verified traveler
2/10 Poor
Lamentablemente todo mal...
Empezando por hoteles.com... que primero me envía correos, diciendo que estaba todo bien y confirmado...luego llegamos a esta casa, y lo primero es que no teníamos reserva, no nos esperaban....a si que nos ofrecieron un departamento que parecía una cárcel antigua, por las rejas y el olor, a tres cuadras del hotel donde estaba nuestro desayuno.... al final y por medio de booking.con encontramos y reservamos una habitación, inmediatamente y sin problemas, 100% seguro...... al final no se de quien fue el problema pero no recomiendo el lugar y si recomiendo booking.com.... para finalizar hice mis reclamos directamente a hoteles.com y no me respondieron...
rodrigo
10/10 Exceptional
A pleasant stay in a well maintained guest house that is closed to all amenities. The friendly staff made our stay comfortable and we felt like at home. The proximity of the guest house to the beach made it more pleasurable. We will definitely come back.
Malaza
2/10 Poor
ernest
ernest, 3-night trip
8/10 Very good
Bruce
Bruce, 3-night trip
6/10 Good
Verified traveler
1-night trip
8/10 Very good
Mikael
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