In the heart of Shanghai, Ascott Huai Hai Road offers a luxurious retreat with a garden, an on-site shopping mall, and easy access to People's Square. Unwind at La Brasserie for breakfast or relax in the steam room. With free WiFi in public areas and dry cleaning/laundry services available too.
Reviews
8,48,4 out of 10
Very good
Popular amenities
Bar
Pool
Connecting rooms available
Non-smoking
Gym
Air conditioning
Main amenities (12)
308 smoke-free apartments
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
24-hour health club
Outdoor tennis court
Steam room
Self parking
Room service
Conference center
Business center
Feel at home (6)
Children stay free
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Garden
Terrace
The current price is R2 541
R2 541
R2 693 total
includes taxes & fees
07 Mar - 08 Mar
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Executive Studio
Executive Studio
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
59 sq m
Studio
1 bathroom
City view
Sleeps 2
1 King Bed
View all photos for Executive Studio (Art Room)
Executive Studio (Art Room)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
59 sq m
Studio
1 bathroom
City view
Sleeps 3
1 King Bed
View all photos for Premier Room, 1 Bedroom (Family Room)
Premier Room, 1 Bedroom (Family Room)
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
108 sq m
1 bedroom
1 bathroom
City view
Sleeps 3
1 King Bed
View all photos for Premier Room, 2 Bedrooms
Premier Room, 2 Bedrooms
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
155 sq m
2 bedrooms
2 bathrooms
City view
Sleeps 4
1 King Bed
View all photos for Premier Room, 1 Bedroom
Premier Room, 1 Bedroom
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
83 sq m
Studio
1 bathroom
City view
Sleeps 2
1 King Bed
View all photos for Executive Room, 1 Bedroom
Executive Room, 1 Bedroom
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
83 sq m
Studio
1 bathroom
City view
Sleeps 2
1 King Bed
View all photos for Rabbit's Den Family Room
Rabbit's Den Family Room
Sleeps 2
1 King Bed
View all photos for Executive Suite - 1-Room
Executive Suite - 1-Room
Sleeps 2
1 King Bed
View all photos for Two Bedroom
Two Bedroom
Sleeps 4
1 Queen Bed
View all photos for 1-Bedroom Premier Suite Twin Beds
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021
What's nearby
Xintiandi Style Shoppping Centre - 6 min walk
People's Square - 7 min walk
Nanjing Road Shopping District - 3 min drive
Yu Garden - 4 min drive
The Bund - 4 min drive
Getting around
Hongqiao International Airport (SHA) - 31 min drive
Shanghai Pudong Intl. Airport (PVG) - 44 min drive
Shanghai South Railway Station - 12 min drive
Shanghai Railway Station - 18 min drive
Nanxiang North Railway Station - 21 min drive
Laoximen Station - 7 min walk
Dashijie Station - 9 min walk
South Huangpi Road Station - 11 min walk
Restaurants
Highline - 1 min walk
金玉满堂 - 1 min walk
La Brasserie
鸿星荟 - 2 min walk
小客堂 - 1 min walk
About this property
Ascott Huai Hai Road Shanghai
Ascott Huai Hai Road Shanghai offers a great location, putting you within just a 10-minute walk of Xintiandi Style Shoppping Centre and People's Square. Guests can take a dip in the indoor pool or grab a bite to eat at La Brasserie, which serves breakfast. A bar/lounge and a 24-hour health club are other highlights, and apartments feature soaking tubs and kitchens. Fellow travelers say great things about the overall property condition. The property is just a short walk to public transportation: Laoximen Station is 7 minutes and Dashijie Station is 9 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Property size
308 apartments
Arranged over 38 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's indoor pool is closed on the second Monday of every month.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Parking
On-site self-parking (CNY 160 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Pool/Spa
Indoor pool
Sun loungers
Steam room
Internet
Free WiFi
Parking and transportation
Self parking on site (CNY 160 per day; includes in/out privileges)
Wheelchair-accessible parking available
On site car rental
Family friendly
Children stay free (see details)
Free crib/infant bed
Restaurants on site
La Brasserie
Kitchen
Refrigerator
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle
Dining
Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 130 per person
1 restaurant
1 bar
Dining table
Room service available
Bedrooms
Premium bedding
Down comforter
Bed sheets provided
Rollaway/extra beds: CNY 350.0 per night
Bathrooms
Bathtub or shower
Rainfall showerhead
Deep soaking bathtub
Children's slippers
Slippers
Bathrobes
Towels provided
Hair dryer
Entertainment
Flat-screen TV with cable service
Pay movies
Outdoor areas
Terrace
Garden
Laundry
All-in-one washer and dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Meeting rooms
Business center
Office
Printer
Conference center
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Safe
Local maps
Window screens
Guidebooks/recommendations
Iron/ironing board
Phone
Blackout drapes/curtains
Change of bedsheets (on request)
Location highlights
In the business district
In the city center
Things to do
24-hour health club
Outdoor tennis courts
Tennis on site
Shopping mall on site
Designer stores on site
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
308 rooms
38 floors
Built in 2010
Individually decorated
Individually furnished
Special features
Dining
La Brasserie - This restaurant serves breakfast only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 130 per person
Airport shuttle service is offered for an extra charge of CNY 670 (one-way)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
One of the dining venues
Bar/Lounge
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Parking
Self parking costs CNY 160 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai
Frequently asked questions
Does Ascott Huai Hai Road Shanghai offer free cancellation for a full refund?
Yes, Ascott Huai Hai Road Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ascott Huai Hai Road Shanghai?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Ascott Huai Hai Road Shanghai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ascott Huai Hai Road Shanghai?
Yes. Self parking costs CNY 160 per day.
What are the check-in and check-out times at Ascott Huai Hai Road Shanghai?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Ascott Huai Hai Road Shanghai and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a 24-hour health club and a garden.
Are there restaurants at or near Ascott Huai Hai Road Shanghai?
Yes, there's an onsite restaurant, La Brasserie.
Does Ascott Huai Hai Road Shanghai have private hot tubs?
Yes, each apartment has a deep soaking bathtub.
Does Ascott Huai Hai Road Shanghai have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
What's the area around Ascott Huai Hai Road Shanghai like?
Ascott Huai Hai Road Shanghai is in Downtown Shanghai, a short 7-minute walk from Laoximen Station and 6 minutes' walk from Xintiandi Style Shoppping Centre.
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Ascott Huai Hai Road Shanghai Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,2/10
Cleanliness
8,2/10
Staff & service
8,4/10
Amenities
8,0/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
8/10 Very good
31 January 2025
Good hotel, nice rooms and convenient with washing machine
Verified traveller
5-night trip
10/10 Exceptional
11 January 2025
Great Location
Great location, and decent sized appointment that is nice and clean.
Julian
Julian, 1-night trip
10/10 Exceptional
12 November 2024
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Guiness
Guiness, 12-night trip
4/10 Fair
10 December 2024
Not well maintained
Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.
Lael
Lael, 3-night trip
2/10 Poor
02 September 2024
Service was good and the staffs are attentive.
However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept.
Verified traveller
2-night trip
8/10 Very good
04 May 2024
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
John
John, 3-night trip
8/10 Very good
01 September 2024
We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
Margie
Margie, 4-night trip
10/10 Exceptional
18 October 2023
GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Vincent
Vincent, 6-night trip
10/10 Exceptional
12 April 2024
I arrived at 11 am, then they just gave me early check-in.
Location is just nearby Xintienti.
Room is a bit old, but clean.
I can recommand this place to my friends.
LIn
LIn, 3-night trip
10/10 Exceptional
18 April 2024
Everything was perfect. Except the receptionist service attitude.
sharron
sharron, 6-night trip
10/10 Exceptional
21 December 2024
Stay with Ascott Huai Hai
We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in.
We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately.
We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Catherine
Catherine, 5-night trip
10/10 Exceptional
28 September 2023
PERFECT HOTEL!
FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
daniel
daniel, 1-night trip
8/10 Very good
05 February 2023
Helpful and polite staff. Super convenient and central location. The facility obviously has quite some mileage though.
JIONG
JIONG, 12-night trip
10/10 Exceptional
01 April 2024
Helpful staff
We had parcel delivered and the staff who was a handy man Mr Gaven Tan was very helpful to assist with buying strings and bubble wrap sheet for us to repack. The reception staff were helpful to book didi card for us and we were able to give him cash and he paid for the ride.
Seow Chim
Seow Chim, 3-night trip
6/10 Good
08 April 2024
Not as big as expected and a little bit dirty for the toilet
Yoon
Yoon, 5-night trip
4/10 Fair
23 April 2023
The air con does not work. It is way too hot and the run on cnetral air con thus if the air con is not switch over to Air con even in April when it is already hot. THe air comes out is hot.
Alan
Alan, 2-night trip
6/10 Good
26 August 2024
The room i booked on Expedia was a Premier Room, 1 Bedroom. The room displayed on the website is with a spacious layout and modern decor. However, upon check-in, I was allocated a room that significantly deviated from the display in terms of quality and layout. Upon my protest, the hotel reluctantly switched me to a room with the desired layout, claiming that such rooms are usually reserved for long-term guests and thus were not earlier offered to me (but that's what shown on the Expedia website despite the lease term???). Also, even the second room has disappointing furnishings compared to the display on Expedia. Upon further inquiry, the hotel staff said the showcase on Expedia are those recently renovated rooms (Still WIP), there are only a limited number of innovated rooms available and THEY CANNOT OFFER TO ME.
I booked this accommodation based on the representations provided on Expedia, expecting a room of a certain standard, only to be met with an experience that fell significantly short of my expectations. My booking was severely misled by the Expedia display and I demand a prompt response to this matter.
Thanks.
Dongyan
Dongyan, 1-night trip
6/10 Good
24 June 2023
This was your grandmother's 4-star hotel...
Very dated hotel that charges 4-star prices based on location and room size more than condition or upkeep. There are newer cheaper options in Shanghai that provide a better experience in my opinion. The hotel really has no areas for sitting and working with a laptop, and the patio seen in photos is part of a 2nd party restaurant that isn't part of the hotel and only accessible by a separate elevator and requires purchase to access. I had to move to a new room upon check-in due to broken door locks and bathroom fixtures falling out of the wall. My second room had a broken TV and needed a repairman to replace the cables in the back to receive a signal. I wasted several hours of my first day just settling into an acceptable room. In general, I wouldn't have been as disappointed if the price I paid was in-line with other hotels that have not been maintained and fallen to a similar level. The staff, however, were all friendly and extremely accommodating.