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DoubleTree by Hilton Hotel Cape Town - Upper Eastside

Suburban hotel with restaurant, near University of Cape Town

  • Free WiFi in lobby
From
ZAR 813

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  • DoubleTree by Hilton Hotel Cape Town - Upper Eastside
  • DoubleTree by Hilton Hotel Cape Town - Upper Eastside
  • Loft Suite King - Living Area
  • Deluxe Loft, 1 King Bed, Kitchenette - Living Area
  • DoubleTree by Hilton Hotel Cape Town - Upper Eastside
DoubleTree by Hilton Hotel Cape Town - Upper Eastside. Image 1 of 63.
1 / 63DoubleTree by Hilton Hotel Cape Town - Upper Eastside
31 Brickfield Road, Cape Town, 7935, Western Cape, South Africa
8,8.Fabulous.
  • Had to complain to get a better room and the place was dirty and plates with food were…

    Jan 1, 2020

  • Knowledge was great and made sure we got settled in!

    Dec 31, 2019

See all 66 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 183 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • District 6 - 12 min walk
  • Cape Town Science Centre - 12 min walk
  • Old Biscuit Mill - 13 min walk
  • Groote Schuur Hospital - 19 min walk
  • South African Astronomical Observatory - 31 min walk
  • Cape Peninsula University of Technology - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 Queen Bed
  • Twin Guest Room
  • Deluxe, One Twin Bed
  • Deluxe Room, 1 Queen Bed
  • Loft, 1 King Bed, Kitchenette
  • Deluxe Loft, 1 King Bed, Kitchenette
  • Deluxe Room, 1 King Bed
  • Deluxe Loft, 2 Twin Beds
  • Presidential Suite
  • Room, 1 Queen Bed, Accessible
  • Room, Accessible

Location

31 Brickfield Road, Cape Town, 7935, Western Cape, South Africa
  • District 6 - 12 min walk
  • Cape Town Science Centre - 12 min walk
  • Old Biscuit Mill - 13 min walk

What’s around

Landmarks

  • District 6 - 12 min walk
  • Cape Town Science Centre - 12 min walk
  • Old Biscuit Mill - 13 min walk
  • Groote Schuur Hospital - 19 min walk
  • South African Astronomical Observatory - 31 min walk
  • Cape Peninsula University of Technology - 35 min walk
  • Cape Town City Ballet - 42 min walk
  • Castle of Good Hope - 2.4 mi / 3.8 km
  • University of Cape Town - 2.4 mi / 3.9 km
  • Long Street - 2.9 mi / 4.6 km
  • Cape Town International Convention Centre - 3.1 mi / 5 km

Getting around

  • Cape Town Intl. Airport (CPT) - 17 min drive
  • Cape Town Station - 5 min drive
  • Cape Town Bellville Station - 16 min drive
  • Salt River Station - 16 min walk
  • Observatory Station - 22 min walk
  • Woodstock Station - 24 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle from 7:00 AM to 11:00 AM*
  • Train station pick-up
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Parking

  • Onsite self parking (ZAR 60 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 237
  • Conference space size (meters) - 22
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • Afrikaans
  • English
  • Xhosa
  • Zulu

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels
  • DVD player

Stay connected

  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Liberty Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • DoubleTree Cape Town
  • DoubleTree by Hilton Hotel Cape Town Upper Eastside
  • DoubleTree Hilton Upper si
  • DoubleTree by Hilton Hotel Cape Town - Upper Eastside Hotel
  • DoubleTree by Hilton Hotel Cape Town - Upper Eastside Cape Town
  • DoubleTree Cape Town Upper Eastside
  • DoubleTree Hilton Cape Town Upper Eastside
  • DoubleTree Hilton Hotel Cape Town Upper Eastside
  • DoubleTree Hilton Hotel Upper Eastside
  • DoubleTree Hilton Upper Eastside
  • Eastside Hotel Cape Town
  • Upper Eastside Cape Town
  • Upper Eastside Hotel Cape Town

Optional extras

Self parking costs ZAR 60 per day

Rollaway beds are available for ZAR 500 per night

English breakfast is offered for an extra charge of ZAR 240 for adults and ZAR 120 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 320 per person (one-way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Beach shuttle, casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Hotel Cape Town - Upper Eastside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs ZAR 60 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, Liberty Restaurant offers local and international cuisine. Nearby restaurants include Jamaica Me Crazy (10-min walk), The Old Biscuit Mill (14-min walk), and The Test Kitchen (14-min walk).
  • Yes, an airport shuttle is available from 7:00 AM to 11:00 AM on request. The charge is ZAR 320 per person one-way.
  • No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (11-min drive) is nearby.
  • Have fun with activities like hiking, parasailing, and rafting, and practice your swing at the nearby golf course. Enjoy amenities like a 24-hour fitness center, spa services, and a garden. DoubleTree by Hilton Hotel Cape Town - Upper Eastside also has access to a nearby indoor pool.
8,8.Fabulous.
  • 10,0.Exceptional

    Thank you for an amazing experience.

    Yasmin, 1 night family trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    This hotel is a disgrace to the Hilton group

    The first room we checked into was dirty, the bathroom was not clean and the carpet in the room was dirty with small pieces of paper scattered around, the room was clearly not cleaned. The second room had wooden floors so I suppose the dirt was not that visible, when we went out and came back the door key would not work and we waited outside our room for 25 minutes until maintenance came and advised that the battery was flat while in the interim my husband had gone down to reception twice to replace card, I then resorted to phoning the reception from outside my room requesting maintenance

    Alan, 1 night business trip, Dec 8, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Awesome stay

    Johann, 1 night business trip, Aug 21, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Great

    Great hotel. Location is great for harbour

    1 night business trip, Mar 17, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Perfect the standard has improved especially with

    Fridah, 2 night trip, Nov 30, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice

    Excellent service and staff. Rooms a bit small compared to other similar hotels.

    Sershin, 2 night business trip, Nov 22, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Good location near my sister. Modern, new and clean.

    Nick, 2 night romance trip, Feb 29, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Good location. Clean Rooms.Nice big coffee cups in the rooms which is important for me! Great Breakfast Buffet and Lunch / Dinner menu is also really good! Staff are friendly and polite. Note that car parking is separate to the hotel so it costs R60 a day. Overall good experience - will be back.

    2 night business trip, Feb 17, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Very friendly staff and good sized room.Reliable minibus shuttle to Waterfront, although only a late afternoon (5.30pm) return at weekends.Very good travel desk. Safe area but nothing to really see or do in hotel vicinity. Would have appreciated computer/printer access to print boarding card, but reception did this.Good value for money.

    Nigel, 6 night trip, Feb 16, 2020

    Verified Expedia guest review

  • 4,0.Fair

    Room and amnesties were amazing but the staff particularly during dinner were awful, we had the incorrect orders placed and charged incorrectly several times for food. Management did it notify us about the Load shedding issues in SA and tried to act as though it’s the norm. I expected better communication from Hilton as this was very very poor. Definitely won’t be going back here for that reason alone.

    S, 4 night business trip, Jan 30, 2020

    Verified Expedia guest review

See all 66 reviews