Entire apartment

BT Homes - Tankah Bay

Property class: 5 and above
Luxury apartment with kitchen, near Soliman Bay

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When you stay at this apartment, you'll be a short five-minute drive from Soliman Bay and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in Thai massages. The property features a kitchen, a pillowtop bed and a Smart TV.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms, Ocean View (306)

A poolside area with a wooden deck, a lounge with green cushions, and a view of the ocean.

Apartment, 2 Bedrooms, Ocean View (306)

  • Ocean view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • Free wired internet

View all photos for Apartment, 2 Bedrooms, Ocean View (102)

A modern living room with a sofa, dining area, and kitchen.

Apartment, 2 Bedrooms, Ocean View (102)

  • Ocean view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • Free wired internet

View all photos for Apartment, 2 Bedrooms, Pool Access (301)

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees and buildings.

Apartment, 2 Bedrooms, Pool Access (301)

  • 2 bedrooms
  • Sleeps 4
  • Free wired internet

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About the area

Map
Balam Canché, Tulum, QROO, 77772

What's nearby

  • Soliman Bay - 8 min walk - 0.7 km
  • Cenote Manatí - 4 min drive - 1.8 km
  • Xel-Há Park - 13 min drive - 13.5 km
  • Tulum Mayan Ruins - 14 min drive - 13.0 km
  • Tulum Beach - 24 min drive - 22.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 71 min drive
  • Cancun Intl. Airport (CUN) - 95 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cocina Del Pueblo - ‬12 min drive
  • ‪Xula Vista Restaurant - ‬12 min drive
  • ‪World Cafe - ‬9 min drive
  • ‪Seaside Grill - ‬10 min drive
  • ‪Alberca - Pool - ‬10 min drive

About this property

BT Homes - Tankah Bay

  • When you stay at this apartment, you'll be a short five-minute drive from Soliman Bay and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in Thai massages. The property features a kitchen, a pillowtop bed and a Smart TV.

At a glance

Property size

    • 1 apartment

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's WhatsApp mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Check-out instructions

    • The host requires you to complete the following before checking out:
    • Gather used towels
    • Remove personal items, remove leftover food and drinks and take out the rubbish
    • Turn off the lights and lock the doors

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms

Parking

    • On-site parking includes off-street options

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

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Reviews

BT Homes - Tankah Bay Reviews

6,0

Good

7,6

Cleanliness

2,0

Amenities

7,4

Property conditions & facilities

Reviews

Verified review

2/10 Poor

BT Homes does not communicate well. They were not timely in responding to sending us to the wrong location. Then when there were issues with the toilets and lack of coffee maker, broken electric kettle, and no hand towels. They just filled the shampoo, conditioner and soap with water to be full. Big hole in the bed room door. They did not respond to questions or concerns with the stay. Do not stay here!!
Verified review

4/10 Fair

The shuttle service is NOT included. It costs $150 each way. Rent a car is you still stay here after reading this. But seriously, do NOT stay here. Could not swim in the ocean. Rocky and full of coral. Even with aqua socks. Everything was beautiful but not functional. The showers went from freezing cold to scalding. No hot water in the kitchen. Uncomfortable seating. Coffee maker didn’t work, was replaced with another broken coffee maker twice. The third one worked but they left the broken one. Basics like bowls are not there but there’s a meat grinder. Property is in the middle of nowhere. Staff were unhelpful and made no effort to communicate. Getting dishwasher pods took three days. The pool was very basic. Area around the place was not great. Lots of trash everywhere.
Verified review

8/10 Very good

Limpia bonita tranquila
Verified review

10/10 Exceptional