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Gstaad Palace

Photo gallery for Gstaad Palace

Aerial view
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Flat-screen TV, DVD player

Overview of Gstaad Palace

Gstaad Palace

5.0 star property
Mountain hotel with 5 restaurants, near Gstaad Ski Resort

9,6/10 Exceptional

31 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Palacestrasse 28, Gstaad, Saanen, BE, 3780
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Free shopping center shuttle
  • Free train station pick-up
  • Ski rentals
  • Ski storage
  • Ski passes
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

Getting around

  • Sion (SIR) - 92 min drive
  • Geneva International Airport (GVA) - 108 min drive
  • Saanen Station - 7 min drive
  • Gstaad Station - 8 min walk
  • Rougemont Station - 13 min drive
  • Free train station pick-up
  • Area shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • Early Beck - 8 min walk
  • Blun-Chi - 8 min walk
  • Charly's - 8 min walk
  • Restaurant Saagi Stubli - 9 min walk
  • Muli - 9 min walk

About this property

Gstaad Palace

Gstaad Palace features a nightclub and a free kids' club. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and La Fromagerie, one of 5 restaurants, serves local cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers like the restaurant.

Languages

English, French, German, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - 1 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code in the restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Covered onsite valet parking (CHF 25.00 per day)

Transfers

  • Free train station pick-up

Offsite

  • Area shuttle within 10 km*
  • Free shopping center shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Ski passes
  • Tennis
  • Racquetball/squash
  • Shopping
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1913
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Spa tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Palace Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

La Fromagerie - This restaurant specializes in local cuisine and serves dinner only.
Le Grand Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
La Grande Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Snack and Barbecue - Overlooking the garden, this restaurant specializes in barbecue and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting).
The Lobby Bar - Overlooking the garden, this lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Awards and affiliations

Gstaad Palace is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 6.60 per person, per night for adults; CHF 2.95 per night for guests aged 12-16 years old. This tax does not apply to children under 16 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between March 7 and June 18.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 230 per night

Pets

  • Pets are allowed for an extra charge of CHF 60 per pet, per night

Parking

  • Covered valet parking costs CHF 25.00 per day

Pool, spa, & gym (if applicable)

  • The outdoor pool opens for the season in July
  • Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

Also known as

Gstaad Palace Hotel Saanen
Gstaad Palace Saanen
Palace Gstaad
Gstaad Palace Hotel
Gstaad Palace Saanen
Gstaad Palace Hotel Saanen

Frequently asked questions

Is Gstaad Palace currently open?
The property is closed between March 7 and June 18.
How much does it cost to stay at Gstaad Palace?
As of 05 December 2022, prices found for a 1-night stay for 2 adults at Gstaad Palace on 20 December 2022 start from R30 819, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Gstaad Palace offer free cancellation for a full refund?
Yes, Gstaad Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Gstaad Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Gstaad Palace?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Gstaad Palace?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of CHF 60 per pet, per night. Food and water bowls are available.
Is parking offered on site at Gstaad Palace?
Yes, there's free self parking.
What are the check-in and check-out times at Gstaad Palace?
You can check in from 3 PM - 1 AM. Check-out time is noon.
What is there to do at Gstaad Palace and nearby?
Have fun with winter activities like skiing and in warmer months, improve your game at the onsite tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Gstaad Palace also has 2 bars, a nightclub, and an indoor pool, as well as a sauna, a steam room, and a picnic area.
Are there restaurants at or near Gstaad Palace?
Yes, there are 5 onsite restaurants, featuring alfresco dining, local cuisine, and garden views. Nearby restaurants include Early Beck (8-min walk), Blun-Chi (8-min walk), and Charly's (8-min walk).
What's the area around Gstaad Palace like?
Gstaad Palace is a short 8-minute walk from Gstaad Station and 14 minutes' walk from Gstaad Ski Resort.

Overall score and ratings

9,6

Exceptional

9,8/10

Cleanliness

9,3/10

Staff & service

10,0/10

Amenities

9,8/10

Property conditions & facilities

9,4/10

Eco-friendliness

10/10 Exceptional

The Palace is still the best hotel in the world. However, we felt that because of Covid, the restaurant was not staffed as normal.
Philippe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazingly perfect
The best hotel u can visit with the best service. Helpfull staff
Dany, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
The staff is very nice and the service is very professional. You eat well in all the restaurants.Room could be better... The spa is very relaxing and there is a fun indoor jacuzzi that bring you to an outdoor jacuzzi. There is a big slopes to get to the village but it s walkable, village is 7min walk.
sarah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing palace hotel
Fantastic service and atmosphere! Highly recommend. Rooms very well kept!
Krishan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Special weekend at the Gstaad Palace
What an amazing weekend at the Gstaad Palace - staying here is truly a memorable experience. We booked the Hammam Spa treatment, which was equally incredible.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel with very good service unfortunately they put us in a small room next to the kitchen exhaust and we smelled the kitchen our entire stay. When you book here make sure you do not get room 604!
MarioBiemans, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfecto
Romantic n clean with gorgeous views n outstanding royal service above reproach. Entertaining n amazing.
Jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel in Gstaad
Amazing hotel in Gstaad with a superb service, restaurants and bar. The Spa and pool are excelent. Just the price is not very atractive but you get what you have payed for.
Joao, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place and comfortable stay
It was absolutely amazing! thank you and we will be back! Just felt prices in Greengo club are way too much! work on it please!
Damian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review