The Peninsula Shanghai

Great place to stay, service at top roof was not so kind. They don’t care if you are a guest, they want you to spend extra money to give a table with view otherwise they give a back table. So rude.

Truly superior in every way, definitely surpassing the two 5-star hotels in Tokyo that we stayed in before and after our journey to Shanghai. The room was spacious and well-furnished, with a big comfortable bed and great noise insulation. Even though we ended up with a room by the elevator, noise was never a problem. The bathroom was a spacious and beautiful marble chamber. Impressively, the room was wonderful down to even small but useful details, like the charging station built into the nightstand drawer, and the nail polish dryer at the makeup station in the walk-in closet. The common areas are opulent Art-deco styled, with a nice selection of bars and restaurants, plus a luxury shopping mall. The Michelin-starred restaurant lived up to expectations, and the other restaurants provided completely satisfying food as well. The view from the rooftop bar is quite impressive, probably the best view on the Bund side of the river, which means the Shanghai (Lujiazui, really) skyline is front and center. The location is excellent, being a convenient walking distance to the rest of the Bund and Nanjing road. Though not too near metro stations, getting around by taxi is easy and still inexpensive in Shanghai, and the hotel's bell captains were able to have taxis show up within minutes of asking. The staff to guest ratio was as good as could be expected. The service was courteous and efficient, highlighted by thoroughly helpful concierges and bell clerks.

The hotel, location, room and service were outstanding!! Everything you expect with The Peninsula! Really outstanding !

room is big, spa services is very good. the staff is also very friendly and helpful

As always at The Peninsula, perfection into every detail - from glasses cleaners being put next to the eyeglasses on the table, to the cutlery and décor, to the staff service, to the rooms themselves; how all the small lights go out with the master switch for a calm night, the curtains. Magnificent view. Perfect location on the Bund. A fantastic bar. What more could you ask for... Maybe: how about upgrading your amenities a bit? You're falling behind on those...

There is a fax machine in the room - can you believe that? back to last century. Need to upgrade to something cool

Service was slow in the lobby restaurant but overall Great!

An outstanding hotel, from service, to location, rooftop bar & available restaurants. One of the best hotels we have ever tried. It seemed like each time we left the room, someone came to ensure everything was ok, from cleanliness, towels, or tidy up the bed. We will return again & again.

beautiful hotel, merits its 5 stars

Pure luxury, definitely the best hotel I have stayed in in Shanghai