The staff was good - I wish I could transfer them to a better property. Loose toilet seat, no elevator to get to the second floor, some of the lights in the room didn't work, the bed was so-so with a thin comforter, the phone didn't work (or at least there were no instructions on how to make a call on it - dial 9 first, etc.), and there was a guy screaming at the top of his lungs at a game on tv. Fortunately, we were only there for one night.