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Reviews

9,6

Exceptional

9,7/10

Cleanliness

9,5/10

Staff & service

9,4/10

Amenities

9,6/10

Property conditions & facilities

9,1/10

Eco-friendliness

Reviews

10/10 Exceptional

Anders, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sweta, 2-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This property is truly unique. I don't think I have ever stayed in a 5 star hotel with such exceptional service from every single member of staff. Truly outstanding. Farhan my "butler" was incredibly responsive and attentive to requests to make dinner, spa and activity reservations and the dune bashing with Saleem was just an incredible experience. I cannot recommend this hotel highly enough. The pool area and swim up bar is amazing, I didn't want to leave and 4 nights felt like I'd been there for over a week. So relaxing. If I was being very (very) picky, and as a point of feedback for improvement, I'd say the food was pretty good (but not amazing) for a 5 star property - particularly in the Suhail restaurant which is very expensive. Nothing bad, just room for improvement in terms of the quality. The gym facility is also awesome, as is the spa. An amazingly good massage. Just what was needed after a long flight. thank you to all - I hope to be back!
Louise, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Carolyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best desert hotel in the UAE
Fantastic service, fantastic location, fantastic hotel. Without a doubt the best desert hotel in the UAE. An incredible and unique experience that made my birthday weekend there unforgettable.
Kyle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zhu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

SOOGYEONG, 1-night trip
Verified Hotels.com guest review

8/10 Very good

High End but Bulldozers Disturbing the Peace
Perfect service. Very nice hotel. Outstanding breakfast buffet on the plus side. Very disappointing to have noisy bulldozers, cranes, trucks and neon-lights in full view where you´d expect a quiet desert during the day-time and in the evening.
Stefan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice experience to stay inside the Arabian Desert. Great facility surrounded by the beautiful golden and reddish sand dunes.
Ziad, 3-night family trip
Verified Expedia guest review