This property is truly unique. I don't think I have ever stayed in a 5 star hotel with such exceptional service from every single member of staff. Truly outstanding. Farhan my "butler" was incredibly responsive and attentive to requests to make dinner, spa and activity reservations and the dune bashing with Saleem was just an incredible experience. I cannot recommend this hotel highly enough. The pool area and swim up bar is amazing, I didn't want to leave and 4 nights felt like I'd been there for over a week. So relaxing.
If I was being very (very) picky, and as a point of feedback for improvement, I'd say the food was pretty good (but not amazing) for a 5 star property - particularly in the Suhail restaurant which is very expensive. Nothing bad, just room for improvement in terms of the quality.
The gym facility is also awesome, as is the spa. An amazingly good massage. Just what was needed after a long flight.
thank you to all - I hope to be back!