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City Express By Marriott Cancun Aeropuerto

2.5 star property
Cancun hotel with outdoor pool

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Photo gallery for City Express By Marriott Cancun Aeropuerto

Lobby
Desk, blackout curtains, soundproofing, iron/ironing board
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Property amenity

Reviews

7,8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Convenience store
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is R1 352
R1 775 total
includes taxes & fees
09 Mar - 10 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 17.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 27.00 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21.00 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

Fairfield Inn & Suites by Marriott Cancun Airport

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet-friendly
9.0 out of 10, Wonderful, 2 426 reviews
The price is R1 585
R2 046 total
includes taxes & fees
09 Mar - 10 Mar
Fairfield Inn & Suites by Marriott Cancun Airport
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About the area

Map
Super Manzana 301 MZ03 LT03, UPE Boulevard, Cancun, QROO, 77500

What's nearby

  • Ventura Park Cancun - 6 min drive
  • Moon Palace Golf Club - 10 min drive
  • Riviera Cancun Golf Resort - 10 min drive
  • Delfines Beach - 12 min drive
  • Iberostar Cancun Golf Course - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 7 min drive
  • Tulum Intl. Airport (TQO) - 134 min drive

Restaurants

  • ‪SushiTequila - ‬8 min drive
  • ‪TGI Fridays - ‬6 min drive
  • ‪Guacamole Grill - ‬5 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬8 min drive
  • ‪Coconuts Welcome Bar - ‬6 min drive

About this property

City Express By Marriott Cancun Aeropuerto

City Express By Marriott Cancun Aeropuerto puts you within a 10-minute drive of Moon Palace Golf Club and Xoximilco. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:30 AM and 10:30 AM. Also, Delfines Beach and Ventura Park Cancun are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 137 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (late night)

Traveling with children

  • Grocery/convenience store

What to do

  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Free pool cabanas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2023
  • Terrace
  • An outdoor pool
  • Double-glazed windows
  • No plastic coffee stirrers
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 1
  • Elevator
  • Elevator door width (inches): 5
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Raised toilet seat
  • Raised toilet seat height (inches): 1
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 1
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 76.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 406 per accommodation, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express By Marriott Cancun Aeropuerto Hotel
City Express By Marriott Cancun Aeropuerto Cancun
City Express By Marriott Cancun Aeropuerto Hotel Cancun

Frequently asked questions

Does City Express By Marriott Cancun Aeropuerto offer free cancellation for a full refund?

Yes, City Express By Marriott Cancun Aeropuerto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express By Marriott Cancun Aeropuerto?

Yes, there's an outdoor pool.

Are pets allowed at City Express By Marriott Cancun Aeropuerto?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 406 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at City Express By Marriott Cancun Aeropuerto?

Yes, there's free self parking.

What are the check-in and check-out times at City Express By Marriott Cancun Aeropuerto?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.

Is there an onsite casino at City Express By Marriott Cancun Aeropuerto?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (15-min drive) are both nearby.

What is there to do at City Express By Marriott Cancun Aeropuerto and nearby?

City Express By Marriott Cancun Aeropuerto has an outdoor pool.

What's the area around City Express By Marriott Cancun Aeropuerto like?

City Express By Marriott Cancun Aeropuerto is a short 7-minute drive from Cancun Intl. Airport (CUN) and 14 minutes' walk from Nichupté Lagoon.

City Express By Marriott Cancun Aeropuerto Reviews

Reviews

7,8

Good

8,6/10

Cleanliness

8,0/10

Staff & service

8,0/10

Amenities

8,4/10

Property conditions & facilities

8,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

6/10 Good

No safe or fridge
Karen, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Martha, 6-night trip
Verified Hotels.com guest review

6/10 Good

juan, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not quiet.
Rooms are not quiet. Difficult to rest when persons checking in and checking out moving luggage and even talking, and Airplanes taking off.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Nightmare - terrible staff - place to avoid
Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.
Romain, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Eric, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

Not so great
Mixed feelings about this place. The shuttle drivers and front desk were really helpful but the food and beverage team not so much. Ordered dinner and served on paper plates with plastic cutlery, no napkins and had to go up to server to get the water I ordered and to order and pay so not much service and no English. At breakfast arrived at 8:15 am and no eggs or bread or fruit left. No black tea. Could not find knives. They eventually refilled the eggs and bread. Elevator frames on 5th floor held with tape. Room was okay but the air conditioning blows right onto the head end of the bed so into face. Only 2 bath towels in room. Stained furniture in lobby and screaming kids at 9:30 pm at night.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Karthikeyan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for what it is!
It was a good hotel room. Safe. Clean. Modern. Good service with a few nice extras. I don't understand the bad reviews. It's great for a night or 2, but don't stay here for an entire vacation. Your wife & kids will never want to vacation with you again if you spend an entire week here. If you want a vacation experience, there are so many great area properties set up for that purpose for a good range of budgets. This hotel is just a good utilitarian option if you're just landing or have an early flight out or if you're here on business. Close to the airport, so not a whole lot of walkable dining options. However, room service and breakfast are nice and basic. Pool and gym were nicer than expected. Airport shuttle was an amazing perk... reliable and easy to use! Call the hotel # when you arrive to give your name and location and then Meet the driver at "Friends & Family" pickup outside of your terminal. Have some patience and use this hotel for what it was meant for. You'll be satisfied.
Stephanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is new and therehfore clean. Had to ask for glasses, water and conditioner as the one provided was three quarters gone. Walls are paper thin. We went down for breakfast at 7:45 and there were no eggs left or forks or bread. Asked for eggs and she brought them but didn't check what else was needed therefore no forks or bread. People that came after us were also annoyed as there didnt seem to be anyone looking after the breakfast. Disappointing after paying the price we did. I dont recommend this place.
Christine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very nice spot but not enough staff!
The poor night clerk was overwhelmed when we arrived late after taking over 4 hours to get through customs. Even though there were only 6 people in front of us, it took over an hour to get to us so we could check in! The room was nice but breakfast was horrible as it was so busy and the food was gone the second it came out. They were obviously not prepared for the hotel being full.
Richard, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience
1. We waited almost 45 minutes just to check in 2. All the time there are shooting air fresheners with dense perfume odor And my wife is sensitive to odor (cancer recovery) we asked them to shut them down and did not 3. The bathroom was dirty with hair on the floor so we asked them to clean it up 4. The bathroom had a strong sewer smell and the janitor came to check but couldnt so anything! No air ventilation 5. Printer lack of cartridges and no stock
billy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pequeño descanso
Todo estubo muy bien
Maria, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

This place smells weird and it’s not very nice. It’s weird that it has the name Marriott on it.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nikhila, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pierre, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice and clean
The hotel was clean. They forgot to leave washcloths. The matress was very hard and uncomfortable. It left me back in so much pain.
Rochelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joaquin, 1-night trip
Verified Expedia guest review

8/10 Very good

Only for business trips and short stays
It’s a business category wouldn’t stay there with family or for longer stays. The breakfast Buffett could be better, they offered always eggs with ham, and no choice for people who doesn’t eat meet and wants protein. Also the tortilla for the chilaquiles was the worst tortilla ever, amazed that they dare to serve it in Mexico.. just awful . All of our cards (my party had 4 rooms) had to change the keys at the other day, I don’t k ow why they were not valid for the complete stay. No pool.. it was on maintenance
Jose, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Ths was a basic clean hotel with decent breakfast. Check in takes quite a while and was lined up. only one cart for luggage and no assistance when we arrived, as English speakers we had a hard time calling for the shuttle from the airport. Another man had to take a taxi as he could not get through to the hotel. For one night it is fine, beds are decent, rooms clean. New condition.
Maureen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good for a one night stay
Mark, 1-night trip
Verified Expedia guest review