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Sheraton Kuching Hotel

3.5 star property
Hotel with 5 restaurants, near Kuching Waterfront

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Photo gallery for Sheraton Kuching Hotel

5 restaurants, lunch, dinner served; Chinese cuisine
5 restaurants, lunch, dinner served; Chinese cuisine
View from property
In-room safe, desk, laptop workspace, blackout curtains
Food and drink
In the heart of Kuching, Sheraton Kuching Hotel offers a warm welcome with multiple dining options and coffee shop. Relax by the outdoor pool, unwind in the garden or connect to WiFi while enjoying Chinese cuisine at one of its 5 restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Children's pool
  • Coffee shop/cafe
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
The current price is R1 915
R2 109 total
includes taxes & fees
20 Mar - 21 Mar

Room options

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 9 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 374 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Twin Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Twin Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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View from room

Hilton Kuching

  • Pool
  • Airport transfer
  • Parking available
  • Internet access
8.4 out of 10, Very good, 660 reviews
The price is R1 895
R2 087 total
includes taxes & fees
28 Mar - 29 Mar
Hilton Kuching
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About the area

Map
2, Jalan Padungan, Kuching, 93100

What's nearby

  • Hills Shopping Mall - 3 min walk - 0.3 km
  • Jalan Padungan - 4 min walk - 0.4 km
  • Kuching Waterfront - 12 min walk - 1.1 km
  • Sarawak General Hospital - 3 min drive - 3.0 km
  • Vivacity Megamall - 5 min drive - 5.1 km

Getting around

  • Kuching Intl. Airport (KCH) - 20 min drive

Restaurants

  • ‪Topspot Food Court - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Carvery - ‬3 min walk
  • ‪Garden Hill Lounge & Restaurant - ‬1 min walk
  • ‪Ayam Penyet Ria - ‬2 min walk

About this property

Sheraton Kuching Hotel

Sheraton Kuching Hotel offers a great location, putting you within a 15-minute walk of Kuching Waterfront. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 5 restaurants or unwind with a drink at the bar/lounge. Other highlights include a children's pool and a garden.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay
VISIBILITY

At a glance

Hotel size

    • 378 rooms
    • Arranged over 23 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Secured on-site self-parking (MYR 10 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children's pool

What to do

  • Boat tours nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2023
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Nomadic - Onsite coffee shop.
Gu Jin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Ukemochi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Assembly Cafe - This café serves light fare only. Open daily.
Tabby Gastro Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 88 for adults and MYR 44 for children

Children & extra beds

  • Rollaway beds are available for MYR 150.0 per night

Parking

  • Secured self parking costs MYR 10 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Kuching Hotel Hotel
Sheraton Kuching Hotel Kuching
Sheraton Kuching Hotel Hotel Kuching

Frequently asked questions

Does Sheraton Kuching Hotel offer free cancellation for a full refund?

Yes, Sheraton Kuching Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Kuching Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sheraton Kuching Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Kuching Hotel?

Yes. Self parking costs MYR 10 per day.

What are the check-in and check-out times at Sheraton Kuching Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Sheraton Kuching Hotel and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Sheraton Kuching Hotel?

Yes, there are 5 onsite restaurants, featuring Chinese cuisine.

What's the area around Sheraton Kuching Hotel like?

Sheraton Kuching Hotel is in the heart of Kuching, a short 12-minute walk from Kuching Waterfront and 3 minutes' walk from Hills Shopping Mall.

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Sheraton Kuching Hotel Reviews

Reviews

8,6

Excellent

9,0/10

Cleanliness

8,8/10

Staff & service

9,4/10

Amenities

9,2/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

8/10 Very good

A good location and pleasant environment
A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card).
2-night trip

10/10 Exceptional

Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Melissa, 3-night trip

2/10 Poor

Check in was very very slow.
murai, 1-night trip

10/10 Exceptional

Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
2-night trip

10/10 Exceptional

Nice & New hotel
Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding. Huge affordable seafood place next door.
2-night trip

10/10 Exceptional

Near enough to waterfrong
Mohamad Yusof, 3-night trip

4/10 Fair

Below expectations
Bath tub was leaking, the bed linen was not fresh Moved to another room. Very inconvenient,indeed.
MAS ILLAZREEN, 3-night trip

10/10 Exceptional

As above
Qarina Damia, 2-night trip

10/10 Exceptional

Great hotel
Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.
Luke, 3-night trip

8/10 Very good

Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.
May, 10-night trip

10/10 Exceptional

Great condition
Great condition
Alan, 2-night trip

10/10 Exceptional

Good
Jeff, 3-night trip

8/10 Very good

Still “starting up”!
Still not fully commissioned. Corridor stinks. No bell service!
1-night trip

10/10 Exceptional

new hotel...
Chao Yang, 2-night trip

10/10 Exceptional

The service is great. The size of the room is moderate.
Khalik, 5-night trip

6/10 Good

The front desk is too slow (check-in/check-out) - not up to Sheraton standards. Not adequately staffed.
2-night trip

10/10 Exceptional

The view
Tony, 1-night trip

10/10 Exceptional

Good location and services
Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Kai Wing, 4-night trip

6/10 Good

Hold On
Not ready open yet. Lots of thing still unable to be use. Staff friendly.
4-night trip

4/10 Fair

Sheraton Kuching not ready.
The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay.
Ng, 3-night trip

6/10 Good

Normal
Sha, 1-night trip

6/10 Good

Sheraton should do better
The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night.
1-night trip

8/10 Very good

Still not ready
Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
1-night trip

6/10 Good

A 5 star hotel that deserved only 3
Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
Leong, 3-night trip

10/10 Exceptional

Robert, 2-night trip