Located near Montecasino, Palazzo Hotel offers a luxurious retreat with a hair salon and bar. Treat yourself to international cuisine at Medeo, unwind by the outdoor pool, or explore nearby attractions with helpful staff on hand.
At Palazzo Hotel, you'll be within a 15-minute drive of Montecasino and Sandton City Mall. You can indulge in massages, body wraps, or mani/pedis, and grab a bite to eat at Medeo, which serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
246 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Terrace
An outdoor pool
Spa services
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
ROOM
Room amenities
Be entertained
IPod docking station
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Restaurant dining guide
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.
Dining
Medeo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 325 per person
Children & extra beds
Rollaway beds are available for ZAR 325 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Also known as
Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton
HELP_OUTLINE
Frequently asked questions
Does Palazzo Hotel offer free cancellation for a full refund?
Yes, Palazzo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palazzo Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Palazzo Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palazzo Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Palazzo Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM.
Is there an onsite casino at Palazzo Hotel?
No, this hotel doesn't have a casino, but Montecasino (2-min walk) and Silverstar Casino, Krugersdorp (25-min drive) are both nearby.
What is there to do at Palazzo Hotel and nearby?
Palazzo Hotel has an outdoor pool and spa services.
Are there restaurants at or near Palazzo Hotel?
Yes, Medeo offers international cuisine.
Does Palazzo Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Palazzo Hotel like?
Palazzo Hotel is in Sandton, a short 2-minute walk from Montecasino.
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Palazzo Hotel Reviews
Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,4/10
Staff & service
9,2/10
Amenities
9,2/10
Property conditions & facilities
8,6/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Food
Casino
Amenities
Family friendly
Restaurant
Gardens
Lobby
What guests liked
The pool area was well maintained and the staff were very attentive. (4 reviews)
Breakfast was excellent with a wide selection of options and a great dining experience. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Had and Amazing stay….
Bontle
1-night trip
10/10
Always a great welcome from the staff who make me feel at home.
Edward
2-night trip
10/10
Gr era at stay. Serene environment
Brian
1-night trip
10/10
Great trip and a only a small walk into montecasino for plenty of restaurant
Dean
2-night trip
10/10
Excellent staff & service
Simon
1-night trip
10/10
Beautiful place, the best shower from all hotels I have stayed at.
Vironica
2-night trip
10/10
Lovely place for families
Jubril
2-night trip
10/10
Surprisingly great hotel. Beautiful, convenient with plenty to do.
David
1-night trip
10/10
Great luxury hotel
Stephen
4-night trip
10/10
Great property. Great Service
Dawn
1-night trip
10/10
I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Sphamandla
1-night trip
10/10
Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Linda
2-night trip
8/10
Comfortable rooms, friendly staff
Alexander Jon
10/10
A superb hotel with exceptional staff and service.
matthew
1-night trip
10/10
Absolutely amazung staff. So friendly and helpful. Stunning place and we always enjoy going there.
Kerry
1-night trip
10/10
Staff was friendly and has things to do around the hotel
michael
3-night trip
10/10
This place was amazing, great vibe, great staff
TIFFANY
1-night trip
8/10
Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike.
Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.
Wendy
1-night trip
10/10
Outstanding
Verified traveller
4-night trip
10/10
Staff were amazing and welcoming & the beautiful hotel grounds & food .
Rachel
1-night trip
8/10
It was beautiful
Gertrude
3-night trip
10/10
Amazing area
Meera Pravin
6-night trip
10/10
Hotel is good service was good i like that you can have breakfast in room at no extra charge over all a good stay
neil
1-night trip
10/10
After a long overnight flight, Hayley on reception organised for me to check in early so I could get some rest. This is a lovely hotel - stayed many times and will be back on the next trip.
Andy
1-night trip
10/10
This hotel is absolutely stunning and the staff is top-notch.