No reception, and when we arrived at the destination (was kinda hard to find). We found out that they had sent a text via whatsapp for city tax. And would not let us in before we paid the taxes. The text was actually sent to a friend of mine, so we had some troubles getting it. The lady on the phone was not polite. We were standing outside in the darkness, and was told to pay before we got the code to the building. Luckily some guests came and opened the door, so we didn't have to stand out there in the darkness, with phones, baggage and wallets.
Not happy. Once the form was fixed and paid, we got the code to the building. After that it was almost ok. The door to the room had a difficult luck and we needed to turn it around like 3 and a half time to lock and unlock.. Took some learning.
The apartment was lovely. We had booked for 9 nights. Only slept there for 2 nights, went to Madeira, since it was raining the whole week in Porto.