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The Guesthouse by the Hey Hotel

3.0 star property
Discover your new favorite hangout spot in Interlaken where you can shop till you drop and enjoy local flavors.

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Photo gallery for The Guesthouse by the Hey Hotel

In-room safe, soundproofing, iron/ironing board, travel cot
In-room safe, soundproofing, iron/ironing board, travel cot
In-room safe, soundproofing, iron/ironing board, travel cot
Towels
Daily buffet breakfast (CHF 25 per person)
In the heart of Central Interlaken, The Guesthouse by the Hey Hotel offers a vibrant atmosphere with an art gallery on site and a shopping mall for endless exploration. Enjoy in-room WiFi, dine at the restaurant or unwind at the bar, all while taking advantage of free bicycle rentals and tour assistance to explore nearby Mystery Rooms. With helpful staff receiving top marks from guests.

Reviews

7,6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Ski facilities
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Free use of bicycles
  • 3 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (5)

  • Daily housekeeping
  • Bathtub or shower
  • Highchair
  • Travel crib
  • Soundproofed rooms
The current price is R2 571
R2 799 total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Quadruple Room

In-room safe, soundproofing, iron/ironing board, travel cot

Family Quadruple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
In-room safe
Daily housekeeping
Travel crib
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, travel cot

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
In-room safe
Daily housekeeping
Travel crib
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, travel cot

Superior Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
In-room safe
Daily housekeeping
Travel crib
  • Sleeps 2
  • 2 Twin Beds

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R3 210 total
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 1 min walk
  • Alpine Garden - 6 min walk
  • Interlaken Casino - 7 min walk
  • Mystery Rooms - 9 min walk
  • Interlaken Ost Ferry Terminal - 16 min walk

Getting around

  • Bern (BRN-Belp) - 42 min drive
  • Interlaken West Station - 6 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 13 min walk

Restaurants

  • ‪Funky Chocolate Club Switzerland - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Restaurant Café de Paris - ‬2 min walk

About this property

The Guesthouse by the Hey Hotel

At The Guesthouse by the Hey Hotel, you'll be just a 5-minute drive from Mystery Rooms and Lake Thun. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of Lake Brienz. Fellow travelers say good things about the helpful staff and location.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 16
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking within 7 ft (CHF 15 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Whale-watching nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free bicycle rentals
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Travel crib
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person

Parking

  • Parking is available nearby and costs CHF 15 per day (7 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Guesthouse by the Hey Hotel offer free cancellation for a full refund?

Yes, The Guesthouse by the Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Guesthouse by the Hey Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at The Guesthouse by the Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Guesthouse by the Hey Hotel and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near The Guesthouse by the Hey Hotel?

Yes, there's an onsite restaurant.

What's the area around The Guesthouse by the Hey Hotel like?

The Guesthouse by the Hey Hotel is in Central Interlaken, a short 6-minute walk from Interlaken West Station and 9 minutes' walk from Mystery Rooms. Travelers say the area is walkable and ideal for skiing.

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The Guesthouse by the Hey Hotel Reviews

Reviews

7,6

Good

8,2/10

Cleanliness

8,4/10

Staff & service

7,2/10

Amenities

7,4/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

10/10 Exceptional

Had a great stay! Great location!
Kayla, 8-night trip

10/10 Exceptional

Good location, friendly staff.
Xumin, 2-night trip

8/10 Very good

Is a good hotel, médium size rooms and bathroom, but great in design, clean room, great location
Alejandro, 1-night trip

10/10 Exceptional

Good place to stay.
Xifan, 2-night trip

10/10 Exceptional

Great Stay
Ramiro, 2-night trip

10/10 Exceptional

Very nice and modern hotel, great location too.
Salma, 2-night trip

8/10 Very good

no fridge in room
the location was great, parking was included 5 min walk from the property. room was very small but ok, clean. The only suggestion for improvement would be adding a mini fridge to be able to keep water at least. We had to put sodas inside a backpack and hang it from a window hoping the winter weather would do its thing.
2-night trip

8/10 Very good

Good hotel in the heart of Interlaken, walkable to train train station.
Hanh, 1-night trip

8/10 Very good

Decent place to stay during sightseeing visits.
Kartik, 4-night trip

10/10 Exceptional

Everything is within walking distance from the property. The staff is very friendly and helpful.
Lori, 1-night trip

10/10 Exceptional

Thanks for a great stay
Coral, 2-night trip

10/10 Exceptional

Great property in the middle of beautiful Interlaken. So glad we made it to that amazing city and found this great hotel.
William, 1-night trip

10/10 Exceptional

very convinient, close to station and market
Steventh, 1-night trip

8/10 Very good

I liked the area around we were close to everything which is nice the property was nice …
Sarmad, 3-night trip

6/10 Good

It was average for an overpriced accommodation
Brian, 2-night trip

10/10 Exceptional

The townhouse room was perfect for a group of 4. The location was perfect and the staff/owners were extra accommodating!
Sarah, 1-night trip

10/10 Exceptional

Clean and convenient. Friendly helpful staff
Shimmy, 1-night trip

6/10 Good

Convenient location
Xiaoxuan, 1-night trip

10/10 Exceptional

Good staff and service
Ariel, 1-night trip

10/10 Exceptional

The room was big. The staffs were very friendly and efficient.
Nachi, 2-night trip

2/10 Poor

Do not book this property…
Nitish, 4-night trip

10/10 Exceptional

Convenient for Transportation and walkable.
Kondala, 2-night trip

10/10 Exceptional

Staff were very friendly and attentive! Helped with everything we asked and needed!
1-night trip

6/10 Good

Nicely renovated but service needs improvement
The bad: No fridge in the room. No air conditioning in room but floor is heated. Our room came with no breakfast and we were told by front desk to head to restaurant for breakfast and pay CHF 25 during checkout, but restaurant insisted that we pay at front desk first, and when we went down to the front desk, we were told again to pay during check out. We gave up having breakfast eventually. Then we got locked out of our room and only got resolved after 2 trips to the front desk in the building opposite. The good: Newly renovated 2 years ago, so rooms are nice and neat. Location is tucked in the middle of Interlaken West and Ost Train station with lots of shops and amenities, just a tad overly touristy. Thumbs up to Mr. Fablo for being patient, kind and empathetic despite the multiple hiccups.
2-night trip

6/10 Good

Good location
Rommel, 2-night trip