In the heart of Durango, The General Palmer Hotel combines historic charm with modern comforts. Enjoy a continental breakfast, connect to in-room WiFi, and unwind on the terrace or explore the library. Guests rave about the central location and helpful staff.
Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
Durango Area Tourism Office - 4 min walk - 0.3 km
Animas River Trail - 4 min walk - 0.4 km
San Juan National Forest Supervisor's Office - 2 min drive - 1.7 km
Fort Lewis College - 3 min drive - 2.8 km
Getting around
Durango, CO (AMK-Animas Air Park) - 10 min drive
Durango–La Plata County Airport (DRO) - 22 min drive
Durango Narrow Gauge Railroad Station - 2 min walk
Restaurants
McDonald's - 1 min walk
Denny's - 4 min walk
Steamworks Brewing Company - 5 min walk
Animas River Beer Garden & Lounge - 6 min walk
Durango Coffee Company - 3 min walk
About this property
The General Palmer Hotel
The General Palmer Hotel offers a fantastic location, putting you just steps from Durango and Silverton Narrow Gauge Railroad. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:30 AM. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
DONE
Hotel size
39 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Scooter/moped rentals nearby
Ziplining nearby
Snowboarding nearby
Hot springs nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Facilities
2 buildings/towers
Built in 1898
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Ceiling fan
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Hydromassage showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 15.00 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge of USD 75.00 (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango
Frequently asked questions
Does The General Palmer Hotel offer free cancellation for a full refund?
Yes, The General Palmer Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The General Palmer Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The General Palmer Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The General Palmer Hotel?
Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability).
What is there to do at The General Palmer Hotel and nearby?
During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs, spelunking, and hunting.
What's the area around The General Palmer Hotel like?
The General Palmer Hotel is a short 2-minute walk from Durango Narrow Gauge Railroad Station and 4 minutes' walk from Animas River Trail. Travelers say the area is very central, and great for skiing.
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The General Palmer Hotel Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,2/10
Staff & service
8,2/10
Amenities
9,0/10
Property conditions & facilities
9,0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Elevator
Restaurant
Bed
Historical
Trains
Store
What guests liked
Breakfast was consistently described as great, outstanding, and well-stocked with many guests expressing their satisfaction. (26 reviews)
Convenient and ample parking was a notable feature of this property. (8 reviews)
Dining options are exceptional and within walking distance, offering a unique experience. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
04 May 2025
Would stay again!
Excellent Sunday brunch & lovely staff!
JoAnna
JoAnna, 2-night trip
10/10 Exceptional
28 March 2025
Gorgeous historical hotel
This a beautiful historical hotel located in a very convenient place to restaurants and bars. The rooms were beautiful, even the "inside" rooms without windows.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
09 March 2025
We love this hotel. It’s classy, clean and the staff is very friendly.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
01 February 2025
Great stay and easy access for train ride.
Jerri
Jerri, 3-night trip
10/10 Exceptional
06 January 2025
We love this hotel.
Ronaldo
Ronaldo, 4-night trip
10/10 Exceptional
02 January 2025
Loved our stay at The General Palmer
Cherie
Cherie, 2-night trip
8/10 Very good
14 April 2025
Hotel stay
Seems like the more that a room costs the less you get. No fridge/micro, no window. When making a reservation, request a room w a window. Too claustrophobic without one. Beautiful historic hotel, nice breakfast nice balcony. Very clean. Nice coffee bar.
Janet
Janet, 2-night trip
10/10 Exceptional
05 March 2025
Sweet vintage hitel
Bed was very comfortable. It’s a vintage hotel and super cute! Hot tea/coffee/cocoa station 24 hrs!
Teresa
Teresa, 1-night trip
10/10 Exceptional
19 January 2025
Lovely Stay
The staff at The General Palmer are amazing. We felt welcome and the beds were extremely comfortable.
Gina
Gina, 1-night trip
10/10 Exceptional
13 December 2024
Beautiful property and great location.
Brandy
Brandy, 1-night trip
10/10 Exceptional
31 December 2024
Perfect location to all Main Street and train have to offer.
Gilbert
Gilbert, 2-night trip
10/10 Exceptional
17 February 2025
Clean and comfortable
Verified traveller
2-night trip
10/10 Exceptional
06 November 2024
Great stay.
Dawn
Dawn, 1-night trip
10/10 Exceptional
28 January 2025
It was amazing!
Kimberly
Kimberly, 4-night trip
10/10 Exceptional
25 February 2025
10/10!
The general palmer hotel is an amazing choice for staying in downtown Durango. The service, the ambience, the beds, everything was delightful. The lobby is so nice to sit in and have a daily fresh baked cookie and peruse the huge selection of teas and coffee. It all has such a charm AND is at a really affordable price point compared to others in the area. I will definitely stay here again next time I’m in Durango!
Katherine
Katherine, 2-night trip
10/10 Exceptional
19 January 2025
Very clean & quiet.
Gregory
Gregory, 2-night trip
10/10 Exceptional
28 February 2025
Go back in time
Great location next to rail yard and ambiance to go back to the 19th century. Staff were friendly and helpful. However, a 7:30 am train whistle may not be for everyone.
Mark
Mark, 2-night trip
10/10 Exceptional
27 January 2025
Everything was wonderful.
Connie
Connie, 1-night trip
10/10 Exceptional
26 November 2024
Pleasant service, excellent location and parking.
Patricia
Patricia, 4-night trip
10/10 Exceptional
21 January 2025
The individual at the front desk was amazing! Friendly and went the extra mile to be welcoming!
Harry
Harry, 2-night trip
10/10 Exceptional
15 October 2024
Great staff, breakfast, parking and convenient location
Howard
Howard, 3-night trip
10/10 Exceptional
22 December 2024
Well maintained very friendly and helpful staff. Breakfast better than expected. Very convenient to train and downtown.