San Antonio International Airport (SAT) - 14 min drive
San Antonio Station - 14 min drive
Restaurants
Charleys Cheesesteaks and Wings - 9 min walk
McDonald's - 13 min walk
Taquitos West Ave - 15 min walk
El Pollo Loco - 12 min walk
Bill Miller - 3 min walk
About this property
Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel
Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel puts you within a 10-minute drive of River Walk and Alamo. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Henry B. González Convention Center and Market Square are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
80 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
Reusable coffee/tea filters
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 25.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Frequently asked questions
Does Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel and nearby?
Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel has an outdoor pool and a fitness center.
Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel Reviews
Reviews
7,6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
8,2/10
Staff & service
7,2/10
Amenities
7,6/10
Property conditions & facilities
7,4/10
Eco-friendliness
Reviews
2/10 Poor
27 October 2024
Got my car broken into and they didnt offer video or anything
Austin
Austin, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
21 October 2024
Musty Smelling Room
We had an additional room with a couch in it, it smelt very musty, and like mildew. The couch looks old and dilapidated. The floor in front of the elevator and in the elevator was very nasty, & sticky. In the dining room, the furniture was stained up and nasty. The place was just nasty.
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 September 2024
Elmo
Elmo, 2-night family trip
Verified Hotels.com guest review
6/10 Good
30 August 2024
Janeth
Janeth, 1-night trip
Verified Expedia guest review
4/10 Fair
26 August 2024
Checking in was great . When we arrived to the room trying to turn on TV . Remote was broken . To flip channels we had to hold down the metal flip to connect to the battery. The handle on the toilet was held together by clear wrap inside the Base of the tank .
Rudy
Rudy, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 August 2024
Staff members were rude when asked basic questions.
Gabriel
Gabriel, 1-night romance trip
Verified Expedia guest review
4/10 Fair
16 August 2024
Marisol
Marisol, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 August 2024
Nah
Mario
Mario, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Jacob at the front desk was very helpful. The property was clean and the stay was pleasant. There are quite a few homeless people around the property.
Reed
Reed, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
09 August 2024
i will be staying there my next visit to san antonio i loved the area and the motel itself several good restaurants close by
Alica
Alica, 2-night family trip
Verified Expedia guest review
2/10 Poor
05 August 2024
Smelled of urine upon arrival. Bathroom was dirty and dusty. You can tell that they "tried" to update this location but it still has a long way to go. If you need a place to crash for 24 hours or less this place is fine. 2/10 don't recommend. The staff was very nice and pleasant. That's the ONLY thing saving this location.
Brandy
Brandy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Jose
Jose, 1-night trip
Verified Expedia guest review
6/10 Good
27 July 2024
Very clean
Jose S
Jose S, 1-night trip
Verified Expedia guest review
6/10 Good
26 July 2024
Smelled like wet towels and no water pressure
First room provided smelled of wetness. Bedding and floor were wet to the touch. Second room was good except the very low water pressure in the shower.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2024
Leticia
Leticia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Fast and easy check inn
Roxy
Roxy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
BLANCA
BLANCA, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 July 2024
Brenda
Brenda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Gavin
Gavin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
07 July 2024
Raymond
Raymond, 1-night trip
Verified Expedia guest review
6/10 Good
06 July 2024
Bad business so bad taste
On Hotels.com it stated a $25 deposit but then I receive an email stating it would be a non negotiable $250 cash deposit. I called the inn n they informed me they were not to blame but instead Hotels.com.
Debbie
Debbie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 June 2024
Great place, hot breakfast
Christopher
Christopher, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Beautiful
Adaisha
Adaisha, 2-night trip
Verified Expedia guest review
4/10 Fair
19 June 2024
Not safe to stay
Not safe, my vehicle and someone's vehicle where broken into
Faustino
Faustino, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
17 June 2024
While staying here thr night 2 vehicles got broken into. They broke their vehicle windows. Lots of homeless in the area, under the over pass. I wouldn't recommend.