Phoenix Sky Harbor Intl. Airport (PHX) - 39 min drive
Scottsdale, AZ (SCF) - 43 min drive
Area shuttle (surcharge)
Restaurants
McDonald's - 18 min walk
Chick-fil-A - 8 min walk
Chili's Grill & Bar - 11 min walk
Olive Garden - 6 min walk
Chipotle Mexican Grill - 16 min walk
About this property
Best Western Plus Surprise-Phoenix NW
At Best Western Plus Surprise-Phoenix NW, you'll be within a 15-minute drive of State Farm Stadium and Westgate Entertainment District. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
86 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age – 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (2 total, up to 36 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Wheelchair-accessible parking and van parking on site
Off-site
Area shuttle within 35 mi*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Spa tub
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Pillowtop mattress
Freshen up
Partially open bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 250.00 per accommodation, per stay
Optional extras
Area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 250 per stay
Pets are allowed for an extra charge of USD 40 per pet (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise
Frequently asked questions
Is there a pool at Best Western Plus Surprise-Phoenix NW?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Surprise-Phoenix NW?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 40 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Surprise-Phoenix NW?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Surprise-Phoenix NW?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.
Is there an onsite casino at Best Western Plus Surprise-Phoenix NW?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (14-min drive) is nearby.
What is there to do at Best Western Plus Surprise-Phoenix NW and nearby?
Best Western Plus Surprise-Phoenix NW has an outdoor pool and a spa tub, as well as a fitness center.
What's the area around Best Western Plus Surprise-Phoenix NW like?
Best Western Plus Surprise-Phoenix NW puts you in the heart of Surprise. Popular attractions include State Farm Stadium, which is 15 minutes away by car.
Best Western Plus Surprise-Phoenix NW Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,6/10
Cleanliness
8,8/10
Staff & service
8,4/10
Amenities
8,4/10
Property conditions & facilities
8,6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Free cookies!
Fresh free cookies at the counter. Breakfast was good. Room was comfortable and clean. Love the hair products in a dispenser on the wall in tub, not those tiny bottles.
Lynn
Lynn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Dr. David B
Dr. David B, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
05 December 2024
Robert
Robert, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Avigale
Avigale, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Shelly
Shelly, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Ken
Ken, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Night shift wonderful
Peggy
Peggy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
JESSIE
JESSIE, 1-night family trip
Verified Hotels.com guest review
6/10 Good
14 November 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 November 2024
Tracy
Tracy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
08 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 November 2024
Edward
Edward, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 November 2024
Edward
Edward, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 November 2024
Crystal
Crystal, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
04 November 2024
JESSIE
JESSIE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Keith
Keith, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Joyce A
Joyce A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Raul
Raul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Close to Peoria
Front desk was efficient and welcoming. Quiet and restful nights sleep. Hotel has been renovated. Quality job which shows one rooms, halls, and common areas. We will be back.
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Ronald
Ronald, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Sonia
Sonia, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 October 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 October 2024
Keith
Keith, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Rosemary
Rosemary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
Excellent. Great breakfast. The only complaint would be the water in the shower would easily come out and spill all over the floor. The doors have obvious water and humidity damage.