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Crowne Plaza Wuxi City Center by IHG

5.0 star property
Luxury hotel with spa, near Wuxi Museum

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Photo gallery for Crowne Plaza Wuxi City Center by IHG

Exterior
Property amenity
Exterior
Fitness facility
Point of interest
In the heart of Liangxi District, Crowne Plaza Wuxi City Center offers a luxurious retreat with 5 on-site restaurants, an indoor pool, and shopping on site. Treat yourself to hydrotherapy at the onsite spa or enjoy coffee at the coffee shop/cafe while kids have fun at the playground.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Free parking
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

For families (6)

  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
The current price is R1 264
R1 474 total
includes taxes & fees
22 Apr - 23 Apr

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Standard Room, 1 King Bed (High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Canal View)

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access (Canal View)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (High Floor)

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Down duvets, minibar, in-room safe, desk

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite

Down duvets, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Kitchen
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Canal View)

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom (Canal View)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds

View all photos for Crowne Plaza Superior Twin Room

Down duvets, minibar, in-room safe, desk

Crowne Plaza Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Crown Superior Twin Room On High Floor

Down duvets, minibar, in-room safe, desk

Crown Superior Twin Room On High Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Crown One-Bedroom Suite

Down duvets, minibar, in-room safe, desk

Crown One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Superior Double Bed Room On High Floor With Canal-View Executive Room

Down duvets, minibar, in-room safe, desk

Crown Superior Double Bed Room On High Floor With Canal-View Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Deluxe Executive One-Bedroom Suite

Down duvets, minibar, in-room safe, desk

Crown Deluxe Executive One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Plaza Club Deluxe Room

Down duvets, minibar, in-room safe, desk

Crown Plaza Club Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Executive One-Bedroom Suite

Down duvets, minibar, in-room safe, desk

Crown Executive One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Down duvets, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Crowne Plaza Superior Room

Down duvets, minibar, in-room safe, desk

Crowne Plaza Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Crown Canal-View One-Bedroom Suite

Down duvets, minibar, in-room safe, desk

Crown Canal-View One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Superior Double Bed Room On High Floor

Down duvets, minibar, in-room safe, desk

Crown Superior Double Bed Room On High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Canal-View Executive One-Bedroom Suite

Down duvets, minibar, in-room safe, desk

Crown Canal-View Executive One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Crowne Plaza Superior Double Room

Down duvets, minibar, in-room safe, desk

Crowne Plaza Superior Double Room

  • Sleeps 2
  • 1 King Bed

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About the area

Map
18 Yonghe Road Nanchang District, Wuxi, Jiangsu, 214023

What's nearby

  • Wuxi Museum - 9 min walk - 0.8 km
  • Nanchan Temple Antique Market - 3 min drive - 2.7 km
  • Center 66 - 4 min drive - 4.0 km
  • Wuxi Yaohan - 5 min drive - 3.8 km
  • Wuxi Grand Orient Department Store - 5 min drive - 4.9 km

Getting around

  • Wuxi (WUX-Shuofang) - 28 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 149 min drive
  • Suzhou New District Railway Tram Stop - 30 min drive

Restaurants

  • ‪荞麦家 - ‬5 min walk
  • ‪小胖子功夫龙虾 - ‬7 min walk
  • ‪北疆饭店 - ‬7 min walk
  • ‪凯宾斯基美食廊 - ‬1 min walk
  • ‪艺海国际酒店 - ‬1 min walk

About this property

Crowne Plaza Wuxi City Center by IHG

Bring the kids when you stay at Crowne Plaza Wuxi City Center by IHG in Wuxi and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Paulaner Brauhaus, one of 5 restaurants, serves dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 400 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 12:30 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:30 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space (1141 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Paulaner Brauhaus - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Feng Huang Lobby Lounge - Onsite coffee shop.
Fang Yuan Cantonese - This restaurant serves lunch and dinner.
Cafe Berlin - This buffet restaurant serves breakfast and brunch.

Fees & policies

Children & extra beds

  • Rollaway beds are available for CNY 250.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Wuxi City Center Hotel
Kempinski Wuxi
Kempinski Wuxi Hotel
Wuxi Kempinski
Wuxi Kempinski Hotel

Frequently asked questions

Does Crowne Plaza Wuxi City Center by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Wuxi City Center by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Wuxi City Center by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Wuxi City Center by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Wuxi City Center by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza Wuxi City Center by IHG?

Check-in start time: 2 PM; Check-in end time: 12:30 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Crowne Plaza Wuxi City Center by IHG and nearby?

Crowne Plaza Wuxi City Center by IHG has 2 bars, a spa, and an indoor pool, as well as a health club and an arcade.

Are there restaurants at or near Crowne Plaza Wuxi City Center by IHG?

Yes, there are 5 onsite restaurants.

Does Crowne Plaza Wuxi City Center by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Crowne Plaza Wuxi City Center by IHG like?

Crowne Plaza Wuxi City Center by IHG is in Liangxi District, a short 9-minute walk from Wuxi Museum.

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Crowne Plaza Wuxi City Center by IHG Reviews

Reviews

8,2

Very good

8,8/10

Cleanliness

8,2/10

Staff & service

8,6/10

Amenities

8,4/10

Property conditions & facilities

6,0/10

Eco-friendliness

Reviews

8/10 Very good

Hans, 2-night trip

10/10 Exceptional

Dongmock, 2-night trip

2/10 Poor

CHIMIN, 1-night trip

10/10 Exceptional

Palanisamy, 6-night trip

8/10 Very good

Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.
3-night trip

10/10 Exceptional

GOOD FOR BUSINESS
Good stay, clean, neat and convenient.
Lerusha, 3-night trip

6/10 Good

打掃衛生非常不行 很明顯看出沒有換床單 連上一個客人在床上吃的紫菜碎都可以留下來 自助餐食物也太少了
2-night trip

8/10 Very good

It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.
Hejian, 4-night trip

8/10 Very good

酒店感觉比较旧，灯光有点昏暗但气氛不是很好。Coffee Shop的甜品一般。
Lap Wah, 2-night trip

8/10 Very good

出差無錫好選擇
客房/飯店清潔度：好，床鋪很好睡 服務品質：好，前台可以再零活一些。 飯店設施：好 飯店位置：安靜
1-night trip

10/10 Exceptional

6-night trip

10/10 Exceptional

1-night trip

8/10 Very good

2-night trip

6/10 Good

3-night trip

10/10 Exceptional

不错
国庆期间住客很多，但客房隔音很好，室内很安静。行政套房比较宽敞，视野也不错。
Fengyuan, 2-night trip

8/10 Very good

2-night trip

8/10 Very good

各方面都很滿意，唯獨是房間的電源位不足，當我需要燙衫時，要將燙衫板搬到近書桌位置，有點不方便
Kwok Ho, 1-night trip

6/10 Good

Mixed experience: not sure if I would stay again.
This is considered a "5 star" hotel in China. For a large international brand, there were issues: 1. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful. 2. Restaurant and wait staff were not as proficient with English. 3. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables. 4. Food in restaurants was good, but service was slow. 4. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable. 5. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before.
8-night trip

10/10 Exceptional

청결하고 조용하고 좋았습니다.

8/10 Very good

(๑•ૅㅁ•๑)チェックインで割り込み★
人種差なのでしょうがチェックイン時に、後から来た中国人に割り込みされました。ホテルの人も何も言わなかったです。

6/10 Good

整體還可以的!
其中有些想要評價一下: 1) 早餐, 我訂的雙床間, 但到酒店時, 說房間只包一位早餐, 我覺得滿奇怪的, 我從未試過有酒店會這樣安排, 明明就是訂雙床, 卻只包一位早餐? 2) 冷氣, 從一進房就開冷氣, 但一直都不涼, 直到晚上8點多忍不住打電話去客服, 客服來到才解釋, 每房空調只開通半個小時, 著我等下, 就會涼? 解釋說, 8點前的都是中央通風而已?
BA, 1-night trip

10/10 Exceptional

Goed hotel in Wuxi
Prima hotel, goede service.

8/10 Very good

Location location location
Check-in is fast and a room with great view is assigned. Staff is very efficient and nice. The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything. Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car.
Colorful, 2-night trip

10/10 Exceptional

很不错的一次体验！京杭大运河的夜景不错哟
wenjie, 1-night trip

6/10 Good

早餐一般，灯光暗，充电插座不足，床头没有电源。不接受国内居民护照为有效证件，很不方便。其他服务还可以。
1-night trip