Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150
What's nearby
Calderon Park - 1 min walk - 0.1 km
New Cathedral of Cuenca - 3 min walk - 0.3 km
Río Tomebamba & Calle Larga - 7 min walk - 0.6 km
Alejandro Serrano Aguilar Stadium - 16 min walk - 1.4 km
Mall del Rio - 5 min drive - 3.1 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 5 min drive
Luis Cordero (Hermano Miguel) Station - 4 min walk
14n - Antonio Borrero Station - 5 min walk
Gaspar Sangurima Tram Station - 9 min walk
Terminal Terrestre Station - 21 min walk
Unidad Nacional Tram Station - 23 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Restaurants
Negroni - 2 min walk
El Confesionario - 2 min walk
Raymipampa - 2 min walk
Le Bistro - 2 min walk
La Creme - 2 min walk
About this property
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia is just 1.7 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests looking for a bite to eat can check out SANTA LUCIA, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
20 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (14 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle within 4 kilometres*
Shopping centre shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 6:30 AM–11 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Ecotours nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1856
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Victorian architecture
Accessibility
Wheelchair accessible
Room amenities
Be entertained
42-inch LCD TV
Premium cable channels
Home comfort
Heating (climate-controlled)
Espresso maker
Iron/ironing board
Washer and dryer
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Memory foam mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet (surcharge)
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
SANTA LUCIA - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
LA PLACITA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Wired internet access is available in guestrooms for USD 10 per stay (rates may vary)
Airport shuttle service is offered for an extra charge of USD 12 per vehicle
Area shuttle and shopping center shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 30.0 per stay
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Hotel Hotel Boutique Santa Lucia Cuenca
Cuenca Hotel Boutique Santa Lucia Hotel
Hotel Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca
Frequently asked questions
Does Hotel Boutique Santa Lucia offer free cancellation for a full refund?
Yes, Hotel Boutique Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Boutique Santa Lucia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Boutique Santa Lucia?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Boutique Santa Lucia?
Yes, an airport shuttle is available. The charge is USD 12 per vehicle.
What are the check-in and check-out times at Hotel Boutique Santa Lucia?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Boutique Santa Lucia and nearby?
Hotel Boutique Santa Lucia has a garden.
Are there restaurants at or near Hotel Boutique Santa Lucia?
Yes, there are 2 onsite restaurants, featuring Italian cuisine and garden views.
What's the area around Hotel Boutique Santa Lucia like?
Hotel Boutique Santa Lucia is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 3 minutes' walk from New Cathedral of Cuenca.
Hotel Boutique Santa Lucia Reviews
Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4/10
Cleanliness
9,4/10
Staff & service
9,0/10
Amenities
9,0/10
Property conditions & facilities
9,0/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Definite recommendation
I was upgraded to an exceptionally beautiful room with a city like view. Exceptional service very comfortable room. Even got a bottle of wine and cookies. The breakfast was delicious great location. Price was fantastic
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 December 2024
Raul
Raul, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Fernando
Fernando, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Great location, friendly and kind staff. Defined recommend. Tasty food.
MaCaro
MaCaro, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
This hotel was absolutely lovely!
Kai
Kai, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
08 September 2024
Excellent option to stay in Cuenca. Right in the center of the city you can walk everywhere. It also has a parking lot. Very nice boutique hotel, very clean and well decorated.
Victor
Victor, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
08 September 2024
Disfrutamos mucho de la estadía y nos pareció súper romántico. La atención del staff fue de primaria
Le puse 4 estrellas porque nuestra habitación tenía un olorsito
Other than that, todo precioso
Nicole
Nicole, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Was great! Perfect location, staff very friendly and willing to serve.
Maria
Maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
The service is great, the location is excellent and the staff is very friendly.
Juan
Juan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Beautiful building in the heart of Cuenca.
Absolutely amazing experience staying at this property. Is a beautiful colonial building with a cozy courtyard a block away from Plaza Calderón. The hosts were super friendly. They arranged a taxi back to the airport early morning on departure day, gave us complimentary drinks on arrival and promptly took care of any requests we had. The room was a very convenient 2-story unit with a balcony facing the cobblestoned Presidente Borrero street. Breakfast was simple but very good and fresh. Location is amazing. You are within walking distance of most major attractions, restaurants, shops, rooftop bars, beautiful cathedrals and charming plazas. I recommend this hotel 100%.
DAVID
DAVID, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Zuleika
Zuleika, 3-night trip
Verified Expedia guest review
10/10 Exceptional
07 July 2024
Ideallic beautiful hotel with a perfect location
Excellent staff. Best location in town to see the sights and explore the culture and food
Donald
Donald, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
02 July 2024
The area is wonderful, many sites in walking distance. For the most part it was great. The breakfast was amazing. But, the staff was hit and miss--some staff was amazing and others were absolutely horrible. While we were checking out they tried to charge me for alcohol I had taken back to the front desk the night before (as my family member can't have alcohol), it was cleared up but the lack of communication is obvious.
Paul
Paul, 2-night family trip
Verified Expedia guest review
6/10 Good
24 May 2024
Meh
The hotel looks very nice. These are the issues I had. The water temp varied drastically and became dangerously hot. They threw away my mostly full shampoo. When I told the front desk she said she would check with housekeeping and she never said another word to me. The AC in the room did not work. They never gave me pods for the coffee maker. When I used it for hot water, what came out was really gross. I had the flush it 6 or 7 times before the water was clear. The front door is randomly locked and once I had to wait several minutes for someone to open it.
Brendon
Brendon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 May 2024
It was a lovely stay.
Samantha
Samantha, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 April 2024
This is a beautiful historic property in middle of the historic district. The staff are top-notch, kind and attentive. We look forward to our next opportunity to visit!
Shawnea
Shawnea, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 March 2024
Andres
Andres, 1-night trip
Verified Expedia guest review
10/10 Exceptional
06 March 2024
Aldo
Aldo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 January 2024
This is a gorgeous hotel. The property is unique, very well maintained, and in an excellent location. Breakfast was the best we had in our travels in Ecuador. Staff was super professional and friendly. I would definitely stay here again and highly recommend it to other travelers!
Elizabeth
Elizabeth, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
25 January 2024
Amazing little hotel
This colonial hotel is in the perfect location if you want be in the middle of everything and close to everything. The service is top notch ! The staff is super friendly and the style and feel of the hotel is unlike others.
German
German, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
08 January 2024
Second time staying here. Amazing place to stay if you love the antique looks. Restaurant in hotel amazing as well. Cuena is a must if you're visiting Ecuador.
Jiovanny
Jiovanny, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 November 2023
It is a very good location, large room in a beautiful historic building. Excellent service from everyone we've met.