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All properties in Auckland, Auckland Region, New Zealand

Sofitel Auckland Viaduct Harbour

Luxury hotel in Auckland Central Business District with spa and indoor pool

  • Free WiFi
From
ZAR 3,603

Image gallery

  • Exterior
  • Exterior
  • Indoor Spa Tub
  • Luxury Room, 1 King Bed, Balcony, View - Balcony View
  • Exterior
Exterior. Image 1 of 75.
1 / 75Exterior
21 Viaduct Harbour Avenue, Auckland, 1010, New Zealand
9,2.Superb.
  • Fantastic service and rooms! Can't recommend enough. Thanks

    May 22, 2021

  • Would be good to provide a bubble bath option for the bathroom, a nice touch

    May 21, 2021

See all 286 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 82 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • In Auckland Central Business District
  • Viaduct Harbour - 5 min walk
  • Victoria Park - 7 min walk
  • Victoria Park Market - 7 min walk
  • Auckland Fish Market - 8 min walk
  • St. Patrick's Cathedral - 8 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, 1 King Bed, Business Lounge Access
  • Luxury Room, 1 King Bed, View
  • Superior Room, 1 King Bed
  • Luxury Room, 1 King Bed, Business Lounge Access, Marina View
  • Luxury Room, 1 King Bed, Balcony, View
  • Deluxe Suite, 1 King Bed, Business Lounge Access, View

Location

21 Viaduct Harbour Avenue, Auckland, 1010, New Zealand
  • In Auckland Central Business District
  • Viaduct Harbour - 5 min walk
  • Victoria Park - 7 min walk

What’s around

Landmarks

  • In Auckland Central Business District
  • Viaduct Harbour - 5 min walk
  • Victoria Park - 7 min walk
  • Victoria Park Market - 7 min walk
  • Auckland Fish Market - 8 min walk
  • St. Patrick's Cathedral - 8 min walk
  • New Zealand National Maritime Museum - 10 min walk
  • SkyCity Casino - 10 min walk
  • Sky Tower - 11 min walk
  • Queen Street Shopping District - 11 min walk
  • Commercial Bay - 12 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 24 min drive
  • Auckland Britomart Station - 14 min walk
  • Auckland Remuera Station - 6 min drive
  • Auckland Mt Eden Station - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured covered onsite valet parking (NZD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Marina on site
  • Spa tub
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 5380
  • Conference space size (meters) - 500
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch Smart TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology.

Dining

La Marée Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

French Press Cafe - This café specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sabrage Champagne Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of NZD 40 per person (approximately)
  • Airport shuttle service is offered for an extra charge of NZD 42 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for NZD 80.0 per night
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Covered valet parking costs NZD 45 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Auckland Sofitel
  • Sofitel Viaduct Harbour Hotel Auckland
  • Sofitel Auckland Viaduct Harbour New Zealand
  • Sofitel Auckland Viaduct Harbour Hotel
  • Sofitel Auckland Viaduct Harbour Hotel
  • Sofitel Auckland Viaduct Harbour Auckland
  • Sofitel Auckland Viaduct Harbour Hotel Auckland
  • Sofitel Auckland
  • Sofitel Auckland Harbour
  • Sofitel Auckland Viaduct
  • Sofitel Auckland Viaduct Harbour
  • Sofitel Viaduct Auckland
  • Sofitel Viaduct Harbour
  • Sofitel Viaduct Harbour Auckland
  • Sofitel Viaduct Harbour Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sofitel Auckland Viaduct Harbour does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs NZD 45 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, La Marée Restaurant offers alfresco dining and international cuisine. Nearby restaurants include Grand Harbour Chinese Restaurant (4-min walk), Muddy Farmer (6-min walk), and Sixteen Tun (6-min walk).
  • Yes, an airport shuttle is available. The charge is NZD 42 per person one-way.
  • No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sofitel Auckland Viaduct Harbour also has an indoor pool and a sauna, as well as a fitness center.
9,2.Superb.
  • 10,0.Exceptional

    Excellent service by staff. Restaurant was superb

    1 night romance trip, May 8, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Great location close to Wynyard Quarter and the city

    2 night business trip, May 7, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Quiet luxury.

    Celebrating an anniversary and needing a break, the Sofitel delivered on all counts. We thoroughly enjoyed the excellent service and amenities during our short stay. Will aim for a room with Water views the next time (hopefully).

    Edwina, 1 night trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Angel's customer service was fantastic

    1 night romance trip, Apr 29, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Amazing. Will definitely stay again.

    2 night family trip, Apr 25, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Room was luxurious very close to the viaduct. We will definitely be returning.

    1 night romance trip, Apr 2, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Great staff and great room. Price was very reasonable in peak party time of America’s Cup

    1 night romance trip, Mar 16, 2021

    Verified Wotif guest review

  • 10,0.Exceptional

    Great location downtown and on the Harbour. Short walk to most interesting city areas. Very good cafe with interesting crepes.

    1 night romance trip, Feb 23, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The best 5 Star Hotel in Auckland

    Loved the place - will definitely be back.

    Sally, 1 night trip, Feb 18, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excellent service, check in very helpful receptionist ... no problems in organising a hotel similar to one we were interested which was booked out ... so recommended another similar. Recommend booking for breakfast? As not buffet and waited 30min. Before table available. Service in breakfast restaurant could be better however amazing breakfast and choice selection.... all in all would be happy to make a special occasion stay again ...

    Jayne, 1 night trip, Jan 14, 2021

    Verified Expedia guest review

See all 286 reviews