Victor Gallery Hotel & Spa - Victor Group

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Hoan Kiem Lake Weekend Walking Street

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Photo gallery for Victor Gallery Hotel & Spa - Victor Group

Bar (on property)
Exterior detail
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Reception
Business centre
Located near Hanoi Old Town Night Market, Hanoi Victor Gallery Hotel & Spa offers a vibrant retreat. Unwind with a deep-tissue massage or explore the nearby Hoan Kiem Lake Weekend Walking Street and Ngoc Son Temple. With an on-site art gallery, shopping, and high-speed WiFi, this hotel is perfect for families.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Babysitting services
  • Refrigerator
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

Classic Double or Twin Room (Internal window)

9,8 out of 10
Exceptional
(50 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Egyptian cotton bed sheets
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

7,4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Egyptian cotton bed sheets
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

King double room with city view

8,0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Egyptian cotton bed sheets
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Egyptian cotton bed sheets
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Honeymoon Room, 1 King Bed, Bathtub, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Egyptian cotton bed sheets
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Victor suite room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km
  • Ho Chi Minh Mausoleum - 2 min drive - 1.9 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬1 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬3 min walk

About this property

Victor Gallery Hotel & Spa - Victor Group

Victor Gallery Hotel & Spa - Victor Group features a rooftop terrace and puts you within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Vietnamese cuisine is served at Victor Family restaurant, which is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 5 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (VND 399000 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Tea service at check-in
  • Free reception (select days)
  • Shared microwave
  • Shared refrigerator
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu
  • Outlet covers

What to do

  • Farming classes
  • Winery release events
  • Shopping
  • Bicycle tour information
  • Bicycle rentals nearby
  • Boat tours nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2024
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms
  • Wine tasting room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Lockers available
  • Outdoor furniture
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
  • Free local calls
  • Desk chair
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Meal delivery service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Victor Family restaurant - This family restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: VND 1777777
  • Valentine's Day (February 14) Gala Dinner per child: VND 999999 (up to 9 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle. Maximum occupancy 4
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 5 percent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to December 31:
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 799000.0 per day
  • Airport shuttle service for children up to age 5 costs VND 299000

Parking

  • Self parking costs VND 399000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number +8498567533

Also known as

Hanoi Victor Gallery & Hanoi

Frequently asked questions

Does Victor Gallery Hotel & Spa - Victor Group offer free cancellation for a full refund?

Yes, Victor Gallery Hotel & Spa - Victor Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Victor Gallery Hotel & Spa - Victor Group?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Victor Gallery Hotel & Spa - Victor Group?

Yes. Self parking costs VND 399000 per day.

Is airport shuttle service offered by Victor Gallery Hotel & Spa - Victor Group?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle.

What are the check-in and check-out times at Victor Gallery Hotel & Spa - Victor Group?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Victor Gallery Hotel & Spa - Victor Group and nearby?

Have fun with nearby activities like cycling and boat tours. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and a garden.

Are there restaurants at or near Victor Gallery Hotel & Spa - Victor Group?

Yes, Victor Family restaurant offers Vietnamese cuisine.

What's the area around Victor Gallery Hotel & Spa - Victor Group like?

Victor Gallery Hotel & Spa - Victor Group is a short 4-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market. Travelers give top marks for the hotel's prime location.

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Victor Gallery Hotel & Spa - Victor Group Reviews

Reviews

9,4

Exceptional

9,4/10

Cleanliness

9,6/10

Staff & service

9,6/10

Amenities

9,4/10

Property conditions & facilities

9,4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
Lake
Accomodation Type
Refrigerator
Lobby

What guests liked

  • The property's breakfast buffet offered a variety of delicious food options, including local specialties and international dishes. (28 reviews)
  • The spa services at this property were highly praised for being excellent, relaxing, and rejuvenating. (25 reviews)
  • The property's dining options exceeded expectations with fresh, flavorful dishes catering to all tastes and a cozy ambiance making each meal enjoyable. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wow - great service from Vivian and Ryan!

A really nice place to stay in central Hanoi. Vivian and Ryan provide first class service - and maybe should get a pay rise! Some great local recommendations for coffee too.
Muzammil, 1-night trip

10/10 Exceptional

Brilliant staff, good location, good breakfast and beautiful room
hillhij, 1-night trip

10/10 Exceptional

Un hôtel charmant avec un personnel exceptionnel, un bon emplacement et un excellent petit-déjeuner.
Labrecque, 1-night trip

10/10 Exceptional

아주 친절한 직원들, 좋은 위치, 훌륭한 투어
demore, 1-night trip

2/10 Poor

They do their best to get a better customer review
Shozo, 3-night trip

10/10 Exceptional

Great location (but no gym)

Lovely place to explore Hanoi from! Vivian and her team were consistently so friendly and helpful and really made our stay special. Would recommend to anyone looking to stay in the Old Quarter. Just note that there is no gym at this hotel despite there being a picture of one in the hotels.com listing.
Ciara, 3-night trip

10/10 Exceptional

親切なスタッフ、快適な部屋、最高の立地
Vivian, 1-night trip

10/10 Exceptional

훌륭한 4성급 호텔로, 전문적인 직원들, 훌륭한 위치, 그리고 맛있는 아침 식사가 인상적입니다.
Park, 1-night trip

10/10 Exceptional

아름답게 디자인된 호텔로 객실이 예쁘고, 투어 서비스도 훌륭하며 직원들도 친절합니다.
Jung, 1-night trip

10/10 Exceptional

Beautiful hotel with exceptional service, nice room, good massage service and great location too.
dyerdy, 1-night trip

10/10 Exceptional

Great place to stay . Staff very helpful and breakfast is owesome.
Simon, 7-night trip

10/10 Exceptional

Excellent tour service with beautiful staff, good location and wonderful room.
coelho, 1-night trip

10/10 Exceptional

Very professional staff, large – clean room and great breakfast too.
Alex, 1-night trip

10/10 Exceptional

とても親切なスタッフ、便利な立地、広い部屋、そして素晴らしいツアーでした。
Gale, 1-night trip

10/10 Exceptional

Very good service, large room, perfect location too.
Esther, 1-night trip

10/10 Exceptional

Good hotel
Horacio, 1-night trip

10/10 Exceptional

Would definitely stay here again

Hotel is perfectly located within 15min walking distance of the main touristic sites of Hanoi. I was allocated a nice room on the top floor with a nice view of the city. the staff was super nice, always asking if they could do something to help us. Breakfast was nice.
Mathias, 3-night trip

10/10 Exceptional

Top beautiful hotel with exceptional service, excellent room, good tour service and transportation.
Lundy, 1-night trip

10/10 Exceptional

Best customer service ever!

With heartfelt thanks to the amazing Vivian, Ryan and the rest of the team for delivering service worthy of a five-star hotel. Their local recommendations were excellent, their humour and warmth was genuine and constant, and nothing was ever too much trouble. A pay rise is definitely in order! Add to that a fantastic location by Hoan Kiem Lake, lots of good food & coffee nearby, and I can’t recommend Victor Gallery highly enough. I’ll definitely be back!
Muzammil, 5-night trip

4/10 Fair

Detta hotell är inte ett femstjärnigt hotell, max 3 stjärnor som inte motsvarar bilder eller beskrivning. Bra läge i Hanoi nära det mesta och trevlig personal men tyvärr är hotellet inte i bra skick, slitna handdukar, dålig frukost, takbarer ligger i en annna byggnad och på natten blir receptionen ett scootergarage.
Emelie, 1-night trip

10/10 Exceptional

Wonderful hotel with professional staff and large room.
Jerry, 1-night trip

10/10 Exceptional

私の部屋は広くて清潔で、眺めも良かったです。私たちはこのホテルがとても気に入りました。
Fuuta, 1-night trip

10/10 Exceptional

Amazing place to stay. Really close to the old town area. The hotel is clean and comfortable. The staff are really kind. Especially thanks to Vivian, she shows me the way to train street, really helpful!
Chuan Chi, 2-night trip

8/10 Very good

Good location for one or two nights .. Nothing special
1-night trip

10/10 Exceptional

ハノイ旧市街にある素晴らしい4つ星ホテルのひとつで、快適な客室、優れたサービス、人気観光地へのアクセスの良さが魅力です。現代的な設備とベトナムの伝統的な魅力が調和しており、思い出に残る滞在を求める旅行者に最適です。私たちはヴィクター・ギャラリー・ホテル&スパが大好きでした。
Katsuaki, 1-night trip