Graz (GGZ-Graz Central Rail Station) - 12 min walk
Graz Central Station - 14 min walk
Graz Don Bosco Station - 28 min walk
Reininghausstraße Tram Stop - 27 min walk
Restaurants
Pizzeria Santa Lucia - 2 min walk
Die Scherbe Gastronomie GmbH - 3 min walk
Akdag Döner Kebap - 3 min walk
Lendplatzl - 1 min walk
Cheers - 1 min walk
About this property
Hotel Mercure Graz City
Located near a train station, Hotel Mercure Graz City is a great choice for a stay in Graz. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a sauna and a snack bar/deli.
Languages
Croatian, English, German, Hungarian, Italian, Slovenian
At a glance
Hotel size
143 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (EUR 16 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Water dispenser
What to do
Shopping
Working away
Business center
Meeting room
Conference space (807 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness center
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Handrails in stairways
Stairway handrail height (inches): 45
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Sofa bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 9.00 per pet, per night
Parking
Covered self parking costs EUR 16 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Mercure Graz City
Mercure Graz City
Accor Graz City
Hotel Mercure Graz City Graz
Hotel Mercure Graz City Hotel
Hotel Mercure Graz City Hotel Graz
Frequently asked questions
Does Hotel Mercure Graz City offer free cancellation for a full refund?
Yes, Hotel Mercure Graz City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mercure Graz City?
Yes, cats and dogs are welcome. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Mercure Graz City?
Yes. Self parking costs EUR 16 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Mercure Graz City?
Check-in start time: 3 PM; Check-in end time: noon. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Mercure Graz City?
No, this hotel doesn't have a casino, but Casino Graz (13-min walk) is nearby.
What is there to do at Hotel Mercure Graz City and nearby?
Hotel Mercure Graz City has a sauna and a fitness center.
What's the area around Hotel Mercure Graz City like?
Hotel Mercure Graz City is in Lend, a short 6-minute walk from Graz Old Town and 7 minutes' walk from Graz Art Museum.
Hotel Mercure Graz City Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,6/10
Cleanliness
8,6/10
Staff & service
8,4/10
Amenities
8,2/10
Property conditions & facilities
8,6/10
Eco-friendliness
Reviews
10/10 Exceptional
21 November 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 August 2024
Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
Joanne
Joanne, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city.
We were very pleasantly surprised!
yannick
yannick, 1-night family trip
Verified Expedia guest review
6/10 Good
27 July 2024
Not the best area of town and the hotel needs an upgrade.
Jason
Jason, 1-night family trip
Verified Expedia guest review
4/10 Fair
29 June 2024
Air Conditioner not functional
The room they gave us had a broken air conditioner. When we asked to get it fixed they told us they knew was not working and it was getting fixed later. They gave us a fan but it did not do enough cooling for the room. They did not offer us any new room. As we were only staying 2 nights we tolerated it but told them at checkout we were not happy.
John
John, 2-night trip
Verified Hotels.com guest review
6/10 Good
20 June 2024
Steve
Steve, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
28 May 2024
Bed hard and uncomfortable. No coffee machine. Stuffy room. No thermometer.
Robert
Robert, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
12 May 2024
Vincent
Vincent, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 April 2024
KAGO
KAGO, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
21 December 2023
Alain
Alain, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 December 2023
Anders
Anders, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2023
Amazing service, great breakfast, recommend
Adeleh
Adeleh, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
08 November 2023
José Antonio
José Antonio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
01 September 2023
Stay was very good, comfortable rooms only downside no iron available
Muhammed
Muhammed, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2023
AC was not working when I arrived. Front desk immediately checked it and had another room available for me and had the key to my new room delivered to me in the first room. I was upgraded to a privileged room with wet bar included at no extra charge. They handled it extremely well.
Jamie
Verified Travelocity guest review
8/10 Very good
14 August 2023
Katarzyna
Katarzyna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 August 2023
Nice
Robert
Robert, 4-night romance trip
Verified Expedia guest review
8/10 Very good
25 July 2023
GREAT breakfast
Christopher
Christopher, 1-night family trip
Verified Expedia guest review
6/10 Good
04 July 2023
Housekeeping staff noisy and loud ! If you want to be woken up like in a prison camp by shouting staff then this is your place ! On the busiest weekend in their calendar the managements had a nice weekend off and I could not talk to them about my experience. Happy that they could sleep in , I could not !!
Bernhard
Bernhard, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
24 June 2023
NOBUO
NOBUO, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 May 2023
Godt hotel
Et dejligt hotel, centralt beliggende i byen.
Stille.
God morgenbuffet, stort udvalg, ren og pæn.
Personalet var meget hjælpsomme.
Tæt på togstation og sporvognen lige udenfor døren.
Gitte
Gitte, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 May 2023
HyeonCheol
HyeonCheol, 3-night trip
Verified Hotels.com guest review
4/10 Fair
09 May 2023
Very hot room
Cannot recommend. Out dated hotel with very hot rooms eventhough it was cold outside. The airco doesn’t provide any cooling and overall damp room
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
06 May 2023
Tony
Tony, 1-night trip
Verified Hotels.com guest review
8/10 Very good
02 May 2023
Property was nice. Tub drain didn’t work but we lifted it out. Appreciate the coffee and the staff gave us extra