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Shangri-La's Mactan Resort & Spa
Lapu-Lapu beachfront resort with 5 restaurants and spa
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
ZAR 2,614
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
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9,0.Superb.1,073 verified Hotels.com guest reviews
The waterpark was closed so they gave us a free meal. However, I think that closing the…
Jan 18, 2021
Shangrila never disappoints. No doubt it is the best beach resort in Mactan. My mom and I…
Jan 4, 2021
Official standards
This property advises that it adheres to Shangri-La Cares (Shangri-La) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Quiet85 positive mentions
Safe77 positive mentions
Dining options43 positive mentions
Convenient26 positive mentions
Shopping13 positive mentions
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Gym
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 530 smoke-free guestrooms
- Daily housekeeping
- On a private beach
- 5 restaurants and 3 bars/lounges
- Full-service spa
- 2 outdoor pools
Feel at home
- Children's pool
- Playground on site
- In-room childcare (surcharge)
- Babysitting or childcare (surcharge)
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
What’s around
- On a private beach
- Magellan Shrine - 9 min walk
- Mactan Marina Mall - 4.1 mi / 6.6 km
- Cebu Yacht Club - 4.3 mi / 6.9 km
- Gaisano Grand Mall Mactan - 4.7 mi / 7.6 km
- Lapu-Lapu City Hall - 5.2 mi / 8.4 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Room, 1 King Bed, Sea View
- Deluxe Room, 2 Twin Beds, Sea View
- Deluxe Room, 1 King Bed
- Deluxe Room, 2 Twin Beds
- Ocean Wing Ocean Club King
- Ocean Wing Ocean Club Twin
- Ocean Wing Premier Room King
- Ocean Wing Premier Room Twin
- Ocean Wing Panorama Suite King
- Ocean Wing Panorama Room King
- Main Wing Deluxe Family Room
Location
- On a private beach
- Magellan Shrine - 9 min walk
- Mactan Marina Mall - 4.1 mi / 6.6 km
What’s around
Landmarks
- On a private beach
- Magellan Shrine - 9 min walk
- Mactan Marina Mall - 4.1 mi / 6.6 km
- Cebu Yacht Club - 4.3 mi / 6.9 km
- Gaisano Grand Mall Mactan - 4.7 mi / 7.6 km
- Lapu-Lapu City Hall - 5.2 mi / 8.4 km
- J Centre Mall - 7.9 mi / 12.8 km
- Mactan Doctors' Hospital - 4.4 mi / 7 km
- Marcelo Fernan Bridge - 4.9 mi / 8 km
- The Outlets at Pueblo Verde - 5.2 mi / 8.4 km
- Gaisano Island Mall Mactan - 5.9 mi / 9.5 km
Getting around
- Mactan - Cebu Intl. Airport (CEB) - 9 min drive
- Airport shuttle (surcharge)
- Shopping center shuttle (surcharge)
At a glance
Hotel size
- This hotel has 530 rooms
Arriving/leaving
- Check-in time starts at 2 PM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests must provide the hotel with their planned arrival time and flight details.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting/childcare*
- Children's club*
Pets
- Pets not allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Taking the kids?
- Children's club (surcharge)
- In-room childcare (surcharge)
- Supervised childcare/activities (surcharge)
Food and drink
- Full breakfast daily (surcharge)
- 5 restaurants
- 3 bars/lounges
- 2 coffee shops/cafés
- Snack bar/deli
- Poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Miniature golf on site
- Kayaking on site
- Motor boating on site
- Playground on site
- Rowing or canoeing on site
- Sailing on site
- Scuba diving on site
- Snorkeling on site
- Tennis lessons on site
- Volleyball on site
- Golfing nearby
- Parasailing nearby
Working away
- Business center
- Conference space
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or Town Car service available
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
- Garden
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
Languages Spoken
- Chinese
- English
- Filipino
- Japanese
- Korean
- Russian
In the room
Home comforts
- Air conditioning
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Turndown service
Things to enjoy
- Balcony
Freshen up
- Private bathroom
- Shower/tub combination
- Free toiletries
- Hair dryer
Be entertained
- 42-inch LED TV
- Digital TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Recreation
On Site
- Fitness facilities
- Health club
- Outdoor tennis court
- Sauna
- Spa tub
- Steam room
- Tennis on site
- Miniature golf on site
- Kayaking on site
- Motor boating on site
- Playground on site
- Rowing or canoeing on site
- Sailing on site
- Scuba diving on site
- Snorkeling on site
- Tennis lessons on site
- Volleyball on site
Nearby
- Golfing nearby
- Parasailing nearby
Awards and affiliations
Shangri-La's Mactan Resort & Spa is listed in the 2015 Condé Nast Traveler Top 100 List.
Small print
Also known as
- Mactan Resort
- Shangri-La`s Mactan Hotel Lapu Lapu
- Shangri-La`s Mactan Resort And Spa
- Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
- Shangri-La's Mactan Resort Lapu Lapu
- Shangri-La's Mactan Lapu Lapu
- Shangri La's Mactan Resort Spa
- Shangri La's Mactan & Spa
- Shangri-La's Mactan Resort & Spa Resort
- Shangri-La's Mactan Resort & Spa Lapu-Lapu
- Shangri-La's Mactan Resort & Spa Resort Lapu-Lapu
- Resort Mactan
- Shangri-La's Mactan Resort Lapu-Lapu
- Shangri-La's Mactan Lapu-Lapu
- Shangri-la's Resort
- Shangri La Cebu
- Shangri La Mactan
- Shangri Las Mactan Hotel
- Shangri Las Mactan Lapu
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Full breakfast is offered for an extra charge of PHP 1456 for adults and PHP 728 for children (approximately)
Children's club access is available for an extra charge
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of PHP 200 per person (one way)
Shopping center shuttle service is offered for an extra charge
Policies
The Ocean Wing pool is restricted to adults booked in an Ocean Wing guestroom or suite room type. Ocean Wing and Suite guests travelling with children aged 12 years old and above have access to the Main Wing pool.
Outside food is not permitted on the premises.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests under 12 years old are not allowed in the swimming pool.
Guests can rest easy knowing there's a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards and cash.
Mandatory fees
Deposit: PHP 5000.00 per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Shangri-La's Mactan Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there are 2 outdoor pools and a children's pool.
- Sorry, pets aren't allowed.
- You can check in starting at 2 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
- Yes, there are 5 onsite restaurants. Nearby restaurants include Giuseppe Pizzeria and Sicilian Roast (4-min walk), Acqua (4-min walk), and Fiesta Bay Seafood Restaurant (6-min walk).
- Yes, an airport shuttle is available. The charge is PHP 200 per person one way.
- No, this resort doesn't have a casino, but Waterfront Cebu City Casino (7.9 mi) is nearby.
- Have fun with onsite activities like kayaking, sailing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Shangri-La's Mactan Resort & Spa also has 3 bars, a private beach, and a sauna, as well as a steam room, an arcade, and a garden.
9,0.Superb.1,073 verified Hotels.com guest reviews
- 10,0.Exceptional
Awesome Sand and Beach
This is our third stay and I must admit I am still impressed. I love the BEACH ❤️❤️❤️
Peter Van, 1 night trip, Dec 30, 2020
Verified Hotels.com guest review
- 10,0.Exceptional
It was very nice place for stay
Beach was nice. Food was good. Room was nice. Pool was good too.
2 night family trip, Dec 6, 2020
Verified Hotels.com guest review
- 10,0.Exceptional
Amazing staycation!
It was amazing as usual! World class amenities and service!
Margie, 1 night family trip, Oct 29, 2020
Verified Hotels.com guest review
- 10,0.Exceptional
I love everything about this hotel except that they lack some toiletries but overall it’s perfect. The staff are so awesome!! Our departure flight was scheduled late so they let us extend our stay for free before checking out!! And even upgraded our room. Will definitely come back.
1 night family trip, Mar 9, 2020
Verified Expedia guest review
- 10,0.Exceptional
The property location was really impeccable. The staff was very hospitable and food was good to the palate. The unavailability of other facilities and also some technical issues.
Liza, 6 night family trip, Mar 5, 2020
Verified Expedia guest review
- 8,0.Very good
Nice workers and nice facility.. beach area had plenty of chairs/umbrellas so as the pool area
1 night family trip, Feb 26, 2020
Verified Expedia guest review
- 10,0.Exceptional
Beautiful location, great amenities, great food. The marine sanctuary made for an amazing snorkeling experience. The staff are wonderful and attentive. The rooms are nice and spacious. However, I wish they had renovated the bathrooms. It looked exactly the same from 20 years ago.
D, 1 night family trip, Feb 22, 2020
Verified Expedia guest review
- 10,0.Exceptional
Location, grounds everything about this resort to me is perfect! Staff - super friendly
Josie, 3 night trip with friends, Feb 17, 2020
Verified Expedia guest review
- 4,0.Fair
Disappointed by Shangri-la
This Shangri-la used to be great but those days are gone. Not a 5 star hotel anymore. It us a 3.5 star now and front desk. It feels like a sub-par 3 star disney resort with kids uncontrolled yelling all over the pool and property. Check-in is worst in any Asia Shangri-la. Big lines at breakfast and birds and flies all over your food when you go away for a minute. Cheap coffee and a high cost for everything absolutely everything is charged in this hotel. Never again! Many other better hotels in cebu and Philippines
1 night trip, Feb 6, 2020
Verified Hotels.com guest review
- 10,0.Exceptional
The location was amazing, beautiful beaches and great spots to snorkel. The food was also very good as well.
Vincent, 4 night romance trip, Feb 1, 2020
Verified Expedia guest review