See all properties

Fergus Club Carema Splash

4.0 star property
Mercadal beach aparthotel with water park and outdoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fergus Club Carema Splash

Outdoor pool, pool umbrellas, pool loungers
Flat-screen TV
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Beach nearby, scuba diving, snorkelling, kayaking
Food court

Reviews

7,4 out of 10

Good

Popular amenities

  • Separate bedrooms
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Free parking
  • Lounge area
Main amenities
  • 278 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Water park
  • Free children's club
  • Outdoor tennis court
  • Children's pool
  • Waterslide
  • Pool bar
  • Coffee shop/cafe
Feel at home
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Kitchenette
  • Private bathroom
  • Separate bedroom

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Economy Apartment, 1 Bedroom (Bali Bed)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Economy Apartment, 1 Bedroom (Bali Bed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony (Premium location)

Flat-screen TV

Superior Apartment, 1 Bedroom, Balcony (Premium location)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Balcony (Garden)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Apartment, 1 Bedroom, Balcony (Garden)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Partial Sea View (Garden)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Apartment, 1 Bedroom, Partial Sea View (Garden)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Sea View (Garden)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Apartment, 1 Bedroom, Sea View (Garden)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony (Premium location, Bali Bed)

Flat-screen TV

Superior Apartment, 1 Bedroom, Balcony (Premium location, Bali Bed)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony (Club)

Flat-screen TV

Superior Apartment, 2 Bedrooms, Balcony (Club)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony, Sea View (Club)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Apartment, 1 Bedroom, Balcony, Sea View (Club)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom (Sunrise)

View from room

Economy Apartment, 1 Bedroom (Sunrise)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony (Club)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Apartment, 1 Bedroom, Balcony (Club)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Balcony (Garden)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Apartment, 2 Bedrooms, Balcony (Garden)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom (Club)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Economy Apartment, 1 Bedroom (Club)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Balcony, Sea View (Garden)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Apartment, 2 Bedrooms, Balcony, Sea View (Garden)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Bedroom (Garden)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 Bedroom (Garden)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony, Partial Sea View (Club)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Apartment, 1 Bedroom, Balcony, Partial Sea View (Club)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Balcony, Partial Sea View (Garden)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Apartment, 2 Bedrooms, Balcony, Partial Sea View (Garden)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Aerial view

White Sands Beach Club

Pool
Airport transfer
Kitchen
Laundry facilities
9.2 out of 10, Wonderful, (271)
White Sands Beach Club
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carrer de Baix s/n, Urbanización Playas de Fornells, Mercadal, Menorca, 7748

What's nearby

  • North Menorca Marine Reserve - 3 min walk
  • Tirant Beach - 4 min walk
  • Port Fornells - 4 min drive
  • Golf Son Parc - 11 min drive
  • Cala Pregonda - 25 min drive

Getting around

  • Mahon (MAH-Minorca) - 30 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Es Cranc - ‬6 min drive
  • ‪Es Moli D'es Raco - ‬10 min drive
  • ‪Cas Sucrer - ‬9 min drive
  • ‪Sallagosta restaurant - ‬4 min drive
  • ‪Can Burdo - ‬4 min drive

About this property

Fergus Club Carema Splash

At Fergus Club Carema Splash, you'll have access to onsite scuba diving, snorkeling, and kayaking. The water park and outdoor pool provide plenty of fun, and guests can also take advantage of an outdoor tennis court. Offering ocean views, Buffet Vistamar serves Mediterranean cuisine and is open for breakfast and dinner. A free kid's club and a poolside bar are other highlights, and apartments offer conveniences like refrigerators and microwaves.

All-inclusive

All-inclusive room rates at Fergus Club Carema Splash are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Climbing wall
Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

Catalan, English, French, German, Italian, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Property amenities

Beach

  • Direct access to the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Free offsite parking within 16 ft
  • Area shuttle (surcharge)

Family friendly

  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • Buffet Vistamar
  • Marlet Playa
  • Snack Bar
  • Marlet Grill BBQ

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels provided
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Air hockey

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • 24-hour front desk
  • ATM/banking services

Location highlights

  • Near the sea
  • On the waterfront
  • Near the boardwalk/promenade
  • In a rural location

Things to do

  • Outdoor tennis courts
  • Water park admission (surcharge)
  • Waterslide
  • Scuba diving on site
  • Tennis on site
  • Scooter/moped rentals on site
  • Volleyball on site
  • Mini golf on site
  • Snorkeling on site
  • Kayaking on site
  • Parasailing nearby
  • Golf nearby
  • Sailing nearby
  • Boat tours nearby
  • Surfing/body boarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 278 rooms
  • 2 floors
  • 17 buildings
  • Built in 1989
  • Mediterranean architecture

Special features

Dining

Buffet Vistamar - Overlooking the ocean, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. A children's menu is available.
Marlet Playa - This restaurant serves lunch only. Open daily.
Snack Bar - This bar serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Marlet Grill BBQ - This restaurant serves dinner only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 60 (subject to availability)
  • Towels are available for an extra charge of EUR 10 (or guests may bring their own)

Renovations and closures

The property is closed between October 1 and May 19.

Policies

This property does not have elevators.
This property uses a grey water recycling system.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.

Also known as

Aparthotel Carema Club Playa Aparthotel
Aparthotel Carema Club Playa Aparthotel Mercadal
Aparthotel Carema Club Playa Mercadal
Carema Club Playa Aparthotel
Carema Club Resort Mercadal
Carema Club Mercadal
Carema Club Resort
Fergus Carema Splash Mercadal
Fergus Club Carema Splash Mercadal
Fergus Club Carema Splash Aparthotel
Fergus Club Carema Splash Aparthotel Mercadal

Frequently asked questions

Is Fergus Club Carema Splash currently open?
The property is closed between October 1 and May 19.
Does Fergus Club Carema Splash offer free cancellation for a full refund?
Yes, Fergus Club Carema Splash does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fergus Club Carema Splash?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Fergus Club Carema Splash?
Sorry, pets aren't allowed.
Is parking offered on site at Fergus Club Carema Splash?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Fergus Club Carema Splash?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 60 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Fergus Club Carema Splash and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a waterslide and a garden.
Are there restaurants at or near Fergus Club Carema Splash?
Yes, Buffet Vistamar offers Mediterranean cuisine and ocean views.
Does Fergus Club Carema Splash have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Fergus Club Carema Splash have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Fergus Club Carema Splash like?
Fergus Club Carema Splash is located on the waterfront, a short 3-minute walk from North Menorca Marine Reserve and 4 minutes' walk from Tirant Beach.

Fergus Club Carema Splash Reviews

Reviews

7,4

Good

7,2/10

Cleanliness

7,6/10

Staff & service

8,0/10

Amenities

7,0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Kiran, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose Luis, 6-night trip
Verified Hotels.com guest review

8/10 Very good

CARLES, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and value, perfect for kids.
David, 5-night family trip
Verified Expedia guest review

8/10 Very good

Rooms basic but clean. Pool was perfect for kids, relatively shallow so my 5yr and 8yr could go in by themselves
liz, 9-night family trip
Verified Expedia guest review

8/10 Very good

lovely Apatments, nice and clean. We had a great view to the sea.
7-night family trip
Verified Ebookers guest review

8/10 Very good

The hotel is suitable for family, my children were very excited by high quality pool. Buffet was good, we can choose kinds of food, all of them were very delicious. Only one problem was WiFi network. WiFi speed was pretty slow, most of the time the network was not working.
RYUKI, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Sickness with three year old twins abroad
The hotel was fine but my twin 3 year old got very ill vomiting and diarrhoea for four day from what I can say must of been from the pool the only thing my wife didn’t go in and she was the only one not to get I’ll every 20 mins sick couldn’t keep anything down at all the. Three of us sent four days in hotel rooms had to go get clean towels bedding sheets all the time are selfs
Dean, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Perfect place if you have young children. Lots of fun.
7-night family trip
Verified Expedia guest review

2/10 Poor

Shocking service
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for family
Had a great holiday . Kids loved it . Service and staff really friendly. Especially all pool bar staff and Luca. Food excellent. Restaurant spotless. Everyone works so hard all day long .
Nicola, 7-night trip
Verified Expedia guest review

8/10 Very good

Relaxing holiday, close to the beach with friendly staff. Choice of a quieter pool and on site dive/snorkel service with friendly flexible staff.
10-night trip
Verified Expedia guest review

8/10 Very good

Lovely stay
Let me tell you all about it: What a great place, 12 in our party 6 adults 6 kids from 7-10. Complex - as most of the reviews state it is hilly, not suitable for anyone with accessibility concerns. Pool- lovely main pool 1m at its deepest, very well policed, no balls/inflatables or diving. Kids pool is joined to main one , easy walk in for toddlers. Splash park - top fun for the kids, only negative is lack of shade. Restaurant - really good , loads of quality food, some dishes I had never heard of or tried before but all great. Pizzas were awesome. Drinks- pool bar always busy but no longer than 5 mins to wait for a drink, or just stick on a t-shirt during the day and go Inside never a cue ( apart from evenings). Biggest tip I can give you is bring your own cup , I purchased from sports direct a protein shake bottle for £1.50. They filled it up with no bother . At dining times it is help yourself , so even better. Soft drinks , wine , beer. Entertainment staff- worked there socks off, need more off them as not sure they even had a day off. Hotel rooms- not a lot of difference between standard and superior , looked like our furniture was just painted white. Rooms ok , fridge , microwave. Supermarket - really good and stocked most items. Sun beds- after visiting Morocco in May and having to get up at 6:30 to put towels out, this place was so different , coming down for breakfast at 9:20 bring your gear and select you bed..... fantastic. Same spot for most of the week. Yes
mark, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Third visit
Clean, simple accommodation. All you need. Lovely sea view. Close to the beach. Great pool and splash park. Great choice of breakfasts. Helpful staff who work very hard. Whet more could you ask of a holiday for this price?
philtheFish, 9-night trip
Verified Expedia guest review

8/10 Very good

Diana, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic for families and kids.
Fantastic for young families, excellent staff and great food. The only down side was the evening all inclusive, plastic cups and very few comfortable seats.
Jeffrey, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great for families
Lots of things to do, good breakfast.
Martin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Late summer break
We like the area which is why we booked a late break here. The staff were great. We had one or two minor concerns with the room, e.g. a storm meant that water was driving in through the windows and the balcony door kept blowing open. This didn't affect our enjoyment of our stay. The breakfast was very good. I am not sure I would want all inclusive but that is personal choice.
Judith, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect for young families.
Very pleasant views of bay. Splash park great for slides and pirate bucket. Accommodation blends in like a small village, 3 storeys with apartment on each floor; sunny balconies. Fun stuff like kids disco, other good outdoor on-stage entertainment. Tasty grill restaurant indoor and outdoor. Good ice cream. Bad bacon. Very friendly staff. Several long phone calls required to get Expedia to make a change, but not caused by hotel.
9-night trip
Verified Expedia guest review

6/10 Good

Hotel near beach and had its own splash park
Camera club resort, our room was very dated which was disappointing as the pictures showed more modern room. We arrived late at night and were not told properly where our room was and found it by chance up a steep hill!. The food was good for an all inclusive hotel. It had a splash park which was the best thing about the hotel. The weather was great which always helps and we had car hire for the week which meant we were able to explore the island, as without the car it would have been a bit boring for us and the kids as there was nothing near by to do. Menorca is a much quieter island than Majorca or Ibiza.
Verified Expedia guest review

10/10 Exceptional

The hotel facilities are excellent for family's with a great children's water park. We went in the school Easter Holidays. Unfortunately we didn't realise that this is out of season for Menorca. So the onsite supermarket was closed. We had breakfast buffet included in our stay which was excellent, with a good variety. Unfortunately as we were not all inclusive we found it very difficult to buy anything else such as drinks, snacks and ice-creams. They wouldn't serve drinks to paying customers at the pool bar and was told we would have to walk across the road to the restaurant also owned by the hotel to buy drinks and ice-creams and then carry them back over to the pool area. This restaurant was also the only place available to get evening meals. As this restaurant had a very limited menu we found another small restaurant further up the road from the hotel which was very nice, with very friendly people running it. Unfortunately there wasn't any entertainment during the evening after the kids club had finished and with the hotel being very remote a hire car is a must. I'm sure during the peak months this would be different.
Verified Hotels.com guest review

8/10 Very good

Great hotel for young families.
Overral the hotel is fantastic! Dont stay before may because its freezing at night and the heating through the air con system in our room does not work.
Verified Expedia guest review

4/10 Fair

Don't expect 4 star
Hotel reception tired, run down and shabby in parts. Staff good (especially at reception) other areas don't seem too bothered (apart from pool bar). Very spread out resort, very hilly and steep in places so a pain to drag cases up hills and stairs (no assistance). Arrived to no running water in room, so asked to be moved to another and incurred a charge to do so. Second room better, refurbished but poorly done. Just generally tatty for a room that we were the first guests to use since the refurb. No electricity in room, kept shorting which was found to be caused by a water tank. So waiting around while a new one was installed! Cheap laminate flooring not fitted properly which was loose and a trip hazard. Awful intermittent sewage smell from bathroom. Buffet restaurant more like a school canteen - food varied, ok - but barely warm. A/I not value for money. Pool areas clean and well maintained. Rooms cleaned daily.
Verified Expedia guest review

8/10 Very good

Good experience. Didn't feel like a 4* hotel. Have previously stayed in 4* hotel and can tell the difference. As my daughter loved the experience of the splash park will revisit in the future.
Verified Expedia guest review

8/10 Very good

Nice hotel close the the Park entrance
Really nice hotel, close to the park entrance. Clean and friendly with no major complaints. Pretty much exactly what we signed up for.
Verified Expedia guest review