Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Swissotel Kunshan

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Free WiFi
387 Qianjin Zhong Road, Kunshan, Suzhou, Jiangsu, 215300, China

Luxury hotel with 2 restaurants, connected to a shopping center, near Tinglin Park
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Supervised childcare/activities (surcharge)
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
WiFi
Good internet service
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Beach
Beach is not so nice

Swissotel Kunshan

from ZAR 908
  • Classic King Room
  • Classic Twin Room
  • Business Advantage Room
  • Premier
  • Swissotel Executive King Room
  • Swissotel Executive Twin Room
  • Swiss Executive Suite

What’s around Swissotel Kunshan

Landmarks

  • In Kunshan
  • Tinglin Park - 25 min walk
  • Qiandeng Central Park - 12.4 mi / 20 km

Getting around

  • Hongqiao Intl. Airport (SHA) - 56 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 384 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Steam room
  • Sauna
  • Playground on site
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 10742
  • Conference space size (meters) - 998
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.

Chinese Paradise - This restaurant serves lunch and dinner. Open daily.

Cafe swiss - This restaurant serves lunch and dinner. Open daily.

Swissotel Kunshan’s small print

Also known as

  • Kunshan Swissotel
  • Swissotel Hotel Kunshan
  • Swissotel Kunshan
  • Swissotel Kunshan Hotel
  • Swissotel Hotel Kunshan
  • Swissotel Kunshan Hotel Kunshan
  • Swissotel Kunshan Hotel
  • Swissotel Kunshan Suzhou
  • Swissotel Kunshan Hotel Suzhou

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 10:00 PM.
  • For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Buffet breakfast is offered for an extra charge of CNY 148 per person (approximately)

    Airport shuttle service is offered for an extra charge of CNY 680 per vehicle (roundtrip)

    Train station pick-up service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Swissotel Kunshan

    • Is there a pool at Swissotel Kunshan?
      Yes, there's a pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Swissotel Kunshan?
      Sorry, pets aren't allowed.
    • Is parking offered at Swissotel Kunshan?
      Sorry, there's no parking at Swissotel Kunshan.
    • Is airport shuttle service offered by Swissotel Kunshan?
      Yes, an airport shuttle is available. The charge is CNY 680 per vehicle roundtrip.
    • What are the check-in and check-out times at Swissotel Kunshan?
      You can check in from 2 PM to midnight. Check-out time is noon.
    • What is there to do near Swissotel Kunshan?
      Recommended spots to visit include Tinglin Park (1.3 mi) and Qiandeng Central Park (12.4 mi).
    • Are there restaurants at or near Swissotel Kunshan?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Superb 9,0 From 34 reviews

    Exceptional 10,0
    Stay at Swissotel Feb 14-15 Night, Kunshan, China
    On a Business Trip to Kunshan, the stay at Swissotel, Kunshan was nice & comfortable. The area was very good with a few restaurants and shops nearby. The hotel ambiance was very good, the staff spoke & understood reasonable amount of English and were courteous. The rooms were neat & clean. The two minor irritants were: Breakfast was expensive - almost to the level of rates charged in Hotels in downtown Shanghai and the room deposit was RMB 500/person/night. I would rate the experience as an 4.25 out of 5 and would definitely confider staying there once again for any future trips.
    Ganesh, in2 night business trip
    Exceptional 10,0
    great hotel
    we were on bussinesse travelle. a very nice hotel. the service was excellent - reach and amazing. the room was spacious and inviting
    il1 night business trip
    Exceptional 10,0
    Fantastic Stay
    I usually stay at the Kunshan Marriot, but this trip decided to try something new based on a co-workers recommendation. I will say for the small additional cost, this is a far greater stay. The breakfest was fantastic and covered western to Chinese and beyond. The bar was great, and the executive lounge was worth it with free drinks (including serve yourself whiskey, gin, vodka, etc) at happy hour and a great spread of snacks. Note you can get breakfest here as well. Rooms were great, wifi was solid and in your room you can gain access to a HK IP so google, etc work and overall very satisfied and will return on my future trips.
    us8 night business trip
    Very good 8,0
    Favorite stay in Kunshan
    Comfortable beds! Executive Lounge a plus.
    us5 night business trip
    Exceptional 10,0
    Excellent hotel and friendly GM. They have very good personalized service. Great view and nice extras like a proper coffee machine with a few expresso capsules.
    Adam, us1 night business trip
    Poor 2,0
    Rooms get 80F+ during the evening
    They turn the AC OFF at night during they evening for the entire building. Its been 85F+ every day and they still turn the AC off for the entire building. Even if you have your room controls set high/cold its 77F+ by 11:00pm. Don't stay here unless you light to sweat at night and wake up around 3:00pm every night. My entire group of 6 people in 6 different rooms said they won't stay here again. Ive stayed at rooms across China for 10 years and this is a trend with low-end hotel chains here. If you want to sleep the night, go somewhere else. If it wasn't for this AC issue, it would be a fantastic hotel.
    Kevin, usBusiness trip

    Swissotel Kunshan

    Is the description of this property not correct? Tell us