Urbanización Playa Serena,Paseo Central, Roquetas de Mar, AN, 04740
What's nearby
Playa Serena - 5 min walk
Roquetas de Mar Beach - 7 min walk
Playa Serena Golf Course - 9 min walk
360 Sports Complex - 16 min walk
Castor Park - 16 min walk
Getting around
Almeria (LEI) - 38 min drive
Gador Station - 31 min drive
Almería Station - 32 min drive
Restaurants
Restaurante Pizzeria Roma - 15 min walk
Heladeria Alacant - 17 min walk
Lilly's Bar - 9 min walk
Chiringuito el Ancla - 10 min walk
Di Modena - 16 min walk
About this property
Neptuno
Adjacent to a golf course, Neptuno is a great choice for a stay in Roquetas de Mar. Guests can indulge in massages, body wraps, or facials, and Buffet Restaurant serves breakfast, lunch, and dinner. There's an indoor pool and an outdoor pool, and in-room conveniences include refrigerators and microwaves.
Languages
English, German, Spanish
At a glance
Hotel size
233 units
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 5 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Waterslide
Playground
What to do
Fitness classes
Pool table
Private beach nearby
Golf lessons nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
Adjacent to a golf course
An outdoor pool
An indoor pool
Waterslide
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Stovetop
Toaster
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Special features
Dining
Buffet Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7.5 for adults and EUR 6 for children
Safes in guestrooms can be used for EUR 2.5 per day
Children & extra beds
Cribs/infant beds are available for EUR 5.0 per day
Parking
Self parking costs EUR 5 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Neptuno Hotel Roquetas de Mar
Neptuno Roquetas de Mar
Hotel Neptuno Roquetas de Mar
Hotel Neptuno
Hotel Neptuno
Neptuno Resort
Neptuno Roquetas de Mar
Neptuno Resort Roquetas de Mar
Frequently asked questions
Is there a pool at Neptuno?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Neptuno?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Neptuno?
Yes. Self parking costs EUR 5 per day. Parking spots may be limited.
What are the check-in and check-out times at Neptuno?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Neptuno and nearby?
Onsite recreation at Neptuno includes fitness classes. Enjoy a swim in the indoor and outdoor pools after a day out and about. Neptuno also has a waterslide and a fitness center, as well as a garden.
Are there restaurants at or near Neptuno?
Yes, there's an onsite restaurant, Buffet Restaurant.
Does Neptuno have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Neptuno like?
Neptuno is in the heart of Roquetas de Mar, a short 5-minute walk from Playa Serena and 7 minutes' walk from Roquetas de Mar Beach.
Neptuno Reviews
Reviews
8,0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
8,2/10
Staff & service
7,8/10
Amenities
7,8/10
Property conditions & facilities
7,6/10
Eco-friendliness
Reviews
8/10 Very good
17 August 2020
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 January 2020
Apartment accommodation was very good, overall emphasis was towards the Spanish pensioners who were with "Imerso" packages.
Buffet meals were very much geared to that market, limited choice and in the main very basic. Otherwise, good location for time of year and good accommodation.
FOGGY
FOGGY, 5-night romance trip
Verified Expedia guest review
4/10 Fair
02 January 2020
Dont waste your money, book somewhere else
Rooms are a good size but small when they have 2 kingsized beds in it. Furnishings old and outdated and in need of replacing as all damaged. As winter, even though it was hot you could not put air conditioning on and no fans available. Reception suggested we open the patio door. Cats fighting all night so no sleep. Really pleased to leave this hotel.
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2019
Great Location with good facilities
Located just 2 minute walk from restaurants and bars, 5 minutes fromthe beach. Food is only warm, that is the only down side, great choice though.
stephen
stephen, 4-night trip
Verified Hotels.com guest review
6/10 Good
08 December 2019
We had a very large room ...with 2 very comfortable double beds....and great balcony
Verified traveller
11-night romance trip
Verified Expedia guest review
8/10 Very good
12 November 2019
We stayed in a 1 bed apartment which was more than spacious enough for our needs. We were surprised that it even had a corkscrew. We stayed on a half board basis and were pleased that there was cava for breakfast. The food may not have been of the best quality, but there was plenty of choice. The drinks were expensive, so we didn't bother. The hotel in November is frequented by a large number of Spanish oaps.
Verified traveller
5-night romance trip
Verified Expedia guest review
6/10 Good
27 October 2019
Maxine
Maxine, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2019
Very clean, efficient and friendly staff. Hotel room was cleaned daily
Verified traveller
7-night family trip
Verified Expedia guest review
8/10 Very good
25 September 2019
Spacious family hotel
Good quality spacious room! Lovely swimming pool. Bed and breakfast only so can’t comment on evening meal! Choice of continental breakfast excellent but all the hot food was cold and no fried eggs! Omelette chef would make omelette but not fried egg??? Location good and close to bars and restaurants.
Kath
Kath, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 September 2019
Overnight stay
Adequate hotel. Food terrible
Jamie
Jamie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 September 2019
Will be returning
Really helpful staff. Great swimming pool and comfortable apartment. Only downside was no kettle or toaster in the kitchen
Janine
Janine, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
08 August 2019
Great location and clean rooms!
We didn't eat at the hotel but the room was clean and the hotel was in a good location.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
02 June 2019
Very good hotel, lovely spacious rooms but a different place at the weekends when it was very busy.
Verified traveller
11-night romance trip
Verified Hotels.com guest review
6/10 Good
25 March 2019
A little tired
The hotel is getting very tired and in need of modernisation
shaun
shaun, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
22 March 2019
Excellent Complex
Great service and friendly customer service and restaurant teams.
Great food and complex
Verified traveller
5-night business trip
Verified Hotels.com guest review
8/10 Very good
28 December 2018
Good location, premises are needing refurb in many areas.
Staff very good, buffet food acceptable, but varying quality.
Overall provided a good Christmas break.
FoggyMick
FoggyMick, 4-night trip
Verified Expedia guest review
8/10 Very good
26 October 2018
Check in very slow. The man that checked us in answered 2 very long phone calls whilst dealing with us with no apology offered. Entertainment was awful - nothing in english and nothing for kids. The hotel was full of Spanish OAPs - nothing against them but i think this should be made clear when booking so that people don't expect there to be entertainment for younger people and kids. Everything else about the hotel was good. Pools are great but outdoor pool is 120cm at it's shallowest so unsuitable for young kids.
Maxine
Maxine, 7-night trip
Verified Expedia guest review
2/10 Poor
19 February 2018
Avoid at all costs
Avoid this hotel. We stayed during February, so granted it was out of season, but I honestly believe that in season this hotel will still not be up to scratch. We had 4 nights booked half board and left on the morning of our third day because we could not stand it any longer even though we had paid in full up front. The hotel was clean but there was a great deal of building work going on inside the hotel which we had not been made aware of when booking. The swimming pool was drained and all the tiles were being dug out when we arrived, with a drill which was making a lot of noise, so out of use. In the reception area one of the main doors was out of use and was being worked on, there was only one bar and one restaurant open in the hotel. The food was horrible, cold slop, inedible. When I complained about the pool being out of use I was told I could use the indoor pool. The indoor pool was under a greenhouse style building which was condensating due to the heat so badly that water was dripping from the ceiling so the area was a death trap with the tiles around the pool being like ice they were so wet. It was certainly not safe for our young children to use. We checked in to our room and found our balcony overlooked a major building site where diggers were working from 8.30am until 8.30pm daily, it was relentless. Staff on reception had no interest in my complaint or why we were leaving a full day early. No refund offered.
Joanne
Joanne, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
12 October 2017
Great place to sty cheap, especially if you are solo.
Steven
Steven, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 March 2017
Mixed bag
The in room air conditioning did not work and we had to leave the balcony door open all night. The hotel was clean and was great value. Breakfast was ok but hot food was very limited. Bathroom was tired and could do with a spruce up. Staff were very friendly and helpful. Good value for the price paid.
Kevin
Verified Expedia guest review
6/10 Good
27 September 2016
Convenient but food sucks!!!
The room is comfortable and the price is right....however the wifi did not work in the room. The breakfast is bland and poor quality...not worth it.
Paul
Verified Hotels.com guest review
8/10 Very good
26 August 2016
Recomend
Would highly recomend this hotel,ideal for short break
Great location and perfect for relaxing stay.
Malcolm
Verified Hotels.com guest review
8/10 Very good
10 February 2016
January 2016 trip.
I would stay again in the hotel neptuno. Breakfast was varied.
Mark
Verified Expedia guest review
8/10 Very good
19 May 2015
ok hotel, great value for money
no issues, ticked all the boxes. Happy with room and pool etc etc
Mick
Verified Expedia guest review
6/10 Good
24 February 2015
It was close to the beach walking distance fine.
SOME OF RECEPTION STAFF ( MEN )WERE REALLY WELCOM AND HELPFULL. THE MAIN MALE CHEF WAS VERY KIND AND EVERY TIME WE WERE LOOKIND FOR SOMETHINGS HE SHOWED THEM TO US WITH A SMILE. THE BUFFET WAS NICE BUT THE WAITERS ( TRESS) ONLY 2 WERE KIND AND HELPFULL BUT THE REST WERE NOT SMILING TO US AND WERE NOT APPROACHING US TO CLEAR OUR TABLE . I FOUND IT STRANGE BECAUSE THEY WERE DOING FOR THE OTHER CUSTOMER. THE ROOM CLEANINESS I GAVE 3 BECAUSE WHEN WE ARRIVED WE FOUND SOME STUFFS IN SOME DRAWERS WHICH MEAN THE LAST CUSTOMER LEFT THEM AND THEY DIDNT BROTHER TO CHECK IT.