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All properties in West Des Moines, Iowa, United States of America

SpringHill Suites Des Moines West

Suburban hotel with indoor pool, near Jordan Creek Town Center

  • Free buffet breakfast, free WiFi in lobby, and free parking
From
ZAR 1,634

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • SpringHill Suites Des Moines West
  • SpringHill Suites Des Moines West
  • Suite, 1 King Bed, Non Smoking - Bathroom
  • Exterior
  • SpringHill Suites Des Moines West
SpringHill Suites Des Moines West. Image 1 of 38.
1 / 38SpringHill Suites Des Moines West
1236 Jordan Creek Pkwy, West Des Moines, 50266, IA, United States of America
8,4.Very good.
  • Probably one of the nicest rooms I’ve stayed in a while.

    May 12, 2022

  • Front desk staff was prompt and courteous upon check-in. Room was spacious and very…

    Apr 11, 2022

See all 966 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Convenient
Easy parking
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchenette

Property highlights

Main amenities

  • 97 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Sofa bed
  • Kitchenette
  • Microwave
  • Refrigerator

What’s around

  • Jordan Creek Town Center - 26 min walk
  • Living History Farms - 6.1 mi / 9.8 km
  • Des Moines Art Center - 8.2 mi / 13.2 km
  • Salisbury House - 8.6 mi / 13.8 km
  • Hoyt Sherman Place - 9.9 mi / 15.9 km
  • Wells Fargo Arena - 10.2 mi / 16.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • Jordan Creek Town Center - 26 min walk
  • Living History Farms - 6.1 mi / 9.8 km
  • Des Moines Art Center - 8.2 mi / 13.2 km
  • Salisbury House - 8.6 mi / 13.8 km
  • Hoyt Sherman Place - 9.9 mi / 15.9 km
  • Wells Fargo Arena - 10.2 mi / 16.4 km
  • Iowa Events Center - 10.3 mi / 16.5 km
  • Des Moines Civic Center - 10.5 mi / 16.9 km
  • Science Center of Iowa - 10.7 mi / 17.2 km
  • Iowa State Capitol Building - 11.2 mi / 18 km

Getting around

  • Des Moines International Airport (DSM) - 19 min drive
map
See on map
1236 Jordan Creek Pkwy, West Des Moines, 50266, IA, United States of America

At a glance

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Number of spa tubs - 1

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1166
  • Conference space size (meters) - 108

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Bosnian
  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 5 per day (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • SpringHill Suites Hotel Moines West
  • SpringHill Suites Moines West
  • Springhill Suites Des Moines West Hotel West Des Moines
  • Springhill Suites West Des Moines
  • SpringHill Suites Moines West Hotel
  • SpringHill Suites Des Moines West Hotel
  • SpringHill Suites Des Moines West West Des Moines
  • SpringHill Suites Des Moines West Hotel West Des Moines

*See fees & policies for additional details or extra charges

FAQs

  • Yes, SpringHill Suites Des Moines West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 3:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • SpringHill Suites Des Moines West has an indoor pool and a 24-hour fitness center, as well as a spa tub.
8,4.Very good.
  • 8,0.Very good

    Pleasant stay

    The room was very clean and comfortable. The only negative was the television would turned off randomly and the Netflix did not work. Good hot breakfast.

    Marvin, 3 night trip, Feb 25, 2022

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Hotel was nice and our room was bigger than we expected as a king suite. Only downfall was getting additional bath towels

    Monica, 2 night family trip, Feb 18, 2022

    Verified Hotels.com guest review

  • 8,0.Very good

    The hot tub didn’t work, the main reason we chose this hotel. The rooms were clean a d the beds were comfy. Very spacious rooms but the hotel seemed dark and dingy and the elevator was very noisy too.

    Shannon, 1 night family trip, Feb 12, 2022

    Verified Expedia guest review

  • 6,0.Good

    A Big Disappointment

    We were in West Des Moines for a basketball tournament and chose this hotel because online, it looked great. The hostess was very nice and at first glance, the hotel looked inviting. Our perception changed as we entered our room. The lighting in the room was horrible. The light in the bathroom didn't work. My husband took it out and went to the front desk, but was told there were no replacements, so we literally had no light in our bathroom. One of the nightstand drawers wouldn't close, making it hard to get out of bed without hitting our leg on the drawer. The food was underwhelming, not at all like the pictures advertised. The final straw was that housekeeping never bothered to stop in our room the entire weekend we were there.

    Lisa, 2 night family trip, Feb 11, 2022

    Verified Hotels.com guest review

  • 4,0.Fair

    Disappointed

    Arrived late at night and was given a handicapped room, which is usually perfectly fine, but this room was a disappointment. The tv, which swivels out, had cords handing down & looked disheveled. There were white marks on the carpet & couch. It simply didn’t feel cleaned or kept up. The heater wasn’t working correctly and took hours (in the middle of the night) to regulate. We’ve been staying here as a stop for years, but it’s time to try a new hotel, sad but true.

    Andrea, 1 night business trip, Jan 23, 2022

    Verified Hotels.com guest review

  • 4,0.Fair

    There were no rooms available when we arrived. The websites and room availability are not kept current. Supposedly there were 5 rooms available when we booked, and yet none when we arrived 15 minutes later.

    Janice, 1 night family trip, Jan 1, 2022

    Verified Expedia guest review

  • 10,0.Exceptional

    Outstanding!

    CheckIn was a breeze, room was spacious and very clean. We got a great night's sleep and enjoyed a delicious breakfast in the morning.

    Mario, 1 night family trip, Dec 30, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great place for families

    Very nice room. Spacious suite, comfortable for two adults and three kids. Would definitely recommend for families

    1 night family trip, Dec 29, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Room was bright and clean, but the tub and bathroom sink drains were very slow and the ceiling light took more than a minute to turn on properly. The pool and hot tub were fun but the pool area was not well cleaned and the jets for the hot tub were not working properly.

    Phillip, 2 night family trip, Dec 26, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    was a great time. very clean. friendly staff.

    Jacob, 1 night family trip, Dec 25, 2021

    Verified Hotels.com guest review

See all 966 reviews