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All properties in Shenzhen, Guangdong, China

Grand Mercure Shenzhen Oriental Ginza

4-star hotel with indoor pool, connected to a shopping center, near Happy Coast

  • Free WiFi and free parking
From
ZAR 1,516

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Indoor Pool
  • Deluxe Room, 1 King Bed, Business Lounge Access (Executive) - Shared kitchen facilities
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 120.
1 / 120Lobby Sitting Area
8,0.Very good.
  • The furniture in the room is super dated but it is clean, extremely spacious, has a…

    Aug 7, 2020

  • The English speaking staff, didnt understand English. Example: no one could give us…

    Jan 14, 2020

See all 221 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Quiet
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 461 guestrooms
  • Housekeeping (on request)
  • 3 restaurants and 4 bars/lounges
  • Indoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom

What’s around

  • In Futian
  • Window of the World - 42 min walk
  • Shenzhen International Garden and Flower Expo Park - 11 min walk
  • St. Anthony's Catholic Church - 18 min walk
  • Splendid China Folk Village - 26 min walk
  • Chinese Overseas City - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Room, 1 King Bed, Business Lounge Access (Executive)
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Twin Beds, City View
  • Deluxe Room, 2 Twin Beds, Sea View
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Deluxe Room, 2 Twin Beds, Business Lounge Access (Executive)
  • Superior Room, 2 Twin Beds, City View

What’s around

Landmarks

  • In Futian
  • Window of the World - 42 min walk
  • Shenzhen International Garden and Flower Expo Park - 11 min walk
  • St. Anthony's Catholic Church - 18 min walk
  • Splendid China Folk Village - 26 min walk
  • Chinese Overseas City - 34 min walk
  • Mangrove Seashore Ecological Park - 38 min walk
  • He Xiangning Art Museum - 39 min walk
  • Yitian Holiday Plaza - 41 min walk
  • Xiasha Library - 45 min walk
  • Happy Coast - 2.6 mi / 4.1 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 19 min drive
  • Hong Kong International Airport (HKG) - 35 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen North Railway Station - 10 min drive
  • Shenzhen Station - 10 min drive
  • Zhuzilin Station - 14 min walk
  • Chegongmiao Station - 17 min walk
  • Qiaocheng East Station - 21 min walk
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 461 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Sauna

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • French
  • Hungarian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include massages.

Dining

Coffee Shop - This coffee shop serves breakfast, lunch, and dinner.

Chinese Restaurant - This restaurant serves lunch and dinner.

Kenzo Teppanyaki - This restaurant specializes in sushi and serves lunch and dinner.

Garden BBQ - This diner serves dinner only.

Sports Bar - Onsite pub.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Grand Mercure Oriental Ginza Shenzhen
  • Grand Mercure Oriental Ginza
  • Grand Accor Oriental Ginza Shenzhen
  • Accor Oriental Ginza Shenzhen
  • Grand Accor Oriental Ginza Shenzhen
  • Grand Mercure Shenzhen Oriental Ginza Hotel
  • Grand Mercure Shenzhen Oriental Ginza Shenzhen
  • Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
  • Grand Mercure Shenzhen Oriental Ginza Hotel Shenzhen
  • Grand Mercure Oriental Ginza Shenzhen Hotel
  • Mercure Oriental Ginza
  • Shenzhen Grand Mercure
  • Grand Accor Oriental Ginza Shenzhen
  • Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
  • Grand Mercure Shenzhen Oriental Ginza Hotel
  • Grand Mercure Oriental Ginza Hotel
  • Grand Mercure Shenzhen Oriental Ginza

Optional extras

Rollaway beds are available for CNY 288.0 per night

Breakfast costs between CNY 100 and CNY 160 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (one way)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Mercure Shenzhen Oriental Ginza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring sushi. Nearby restaurants include 10 Gong Guan (2.1 mi), 10 Gong Guan (2.1 mi), and Chegongmiao Eat Street (2.2 mi).
  • Yes, an airport shuttle is available. The charge is CNY 400 per vehicle one way.
  • Grand Mercure Shenzhen Oriental Ginza has 4 bars, an indoor pool, and a sauna, as well as a fitness center and a garden.
8,0.Very good.
  • 4,0.Fair

    I cannot believe the water pressure is so bad, no cold water at shower, only super hot water during shower.

    1 night romance trip, Dec 24, 2019

    Verified Expedia guest review

  • 8,0.Very good

    It was in a convenient location, right next to the metro station. Nearby can find some local restaurants.

    1 night trip, Dec 13, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    short stay in Shenzhen

    This hotel was very comfortable to stay at and it was only 1 block walk to the nearest MTR station...very convenient for traveling to different parts of Shengzhen.

    Otto, 1 night family trip, Dec 5, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    All the staff really help ful.

    1 night family trip, Oct 16, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Shenzhen October 19

    Great experience stayed here many times and always a good service. Assistant manager LI Fan (Serena) very attentive and always on hand to make it a Pleasureable stay

    Chris, 2 night business trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Convenient. Helpful staff, helped me on speed post, safe keeping of food. But after 2 days from checking out, I am still waiting for the reroof ¥2000 deposit

    2 night business trip, Jul 31, 2019

    Verified Expedia guest review

  • 8,0.Very good

    LT

    Close to the subway

    Lai Ting, 4 night business trip, Jul 29, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Quiet & comfortable

    Siu Sam, 1 night trip, Jul 27, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Well managed property, nice restaurant, good service.

    Walt, 9 night trip, Jul 21, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    the services are great and the staff is helpful, it is a pleasure stay

    1 night trip, Jun 29, 2019

    Verified Expedia guest review

See all 221 reviews