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Urban

Luxury hotel with 3 restaurants, near Puerta del Sol

  • Free WiFi
From
ZAR 2,920

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Duplex, 1 Queen Bed - Bathroom
  • Suite - Bathroom
  • Rooftop Pool
Rooftop Pool. Image 1 of 78.
1 / 78Rooftop Pool
Carrera San Jeronimo 34, Madrid, 28014, Madrid, Spain
9,2.Superb.
  • Modern hotel in the heart of the Congressional area of Madrid. Welcome glass of cava upon…

    Feb 8, 2021

  • Great all round stay. Room not the biggest, but well designed. Great bed, great shower.…

    Dec 4, 2020

See all 344 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 96 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Seasonal outdoor pool

What’s around

  • In Literary Quarter
  • Puerta del Sol - 4 min walk
  • Prado Museum - 10 min walk
  • Plaza Mayor - 10 min walk
  • El Retiro Park - 12 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 15 min walk

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Superior Room
  • Duplex, 1 Queen Bed
  • Junior Suite
  • Suite

What’s around

Landmarks

  • In Literary Quarter
  • Puerta del Sol - 4 min walk
  • Prado Museum - 10 min walk
  • Plaza Mayor - 10 min walk
  • El Retiro Park - 12 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 15 min walk
  • Royal Palace of Madrid - 16 min walk
  • Plaza de Cibeles - 10 min walk
  • Puerta de Alcala - 14 min walk
  • Santiago Bernabeu Stadium - 2.8 mi / 4.5 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Madrid Recoletos Station - 15 min walk
  • Madrid Atocha Station - 18 min walk
  • Atocha Cercanías Station - 19 min walk
  • Sevilla Station - 3 min walk
  • Sol Station - 5 min walk
  • Anton Martin Station - 6 min walk
  • Airport shuttle (surcharge)
map
See on map
Carrera San Jeronimo 34, Madrid, 28014, Madrid, Spain

At a glance

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Up to 33 lbs
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 27.50 per day)
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor seasonal pool
  • Pool sun loungers
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 3240
  • Conference space size (meters) - 301
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LCD TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

CEBO - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Glass Mar - This tapas bar specializes in Mediterranean cuisine. Open select days.

Small print

Also known as

  • Urban Hotel
  • Urban Hotel Madrid
  • Urban Madrid
  • Madrid Urban Hotel
  • Hotel Urban Madrid
  • Urban Hotel
  • Urban Madrid
  • Urban Hotel Madrid

Optional extras

Self parking costs EUR 27.50 per day

Buffet breakfast is offered for an extra charge of EUR 26 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 33 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The seasonal pool is open from June to September.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Urban does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 27.50 per day.
  • Yes, there's a seasonal outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 33 lbs per pet. There's a charge of EUR 33 per pet, per night. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Starbucks (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 90 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino de Madrid (4-min walk) and Casino Gran Via (7-min walk) are both nearby.
  • Urban has a seasonal outdoor pool and a fitness center.
9,2.Superb.
  • 10,0.Exceptional

    This hotel is walking distance from many Madrid’s attractions, like Plaza Mayor, Puerto del Sol, Royal Palace, Prado Museum and many others. Hotel is great, rooms are very clean and have all amenities any one needs for comfortable stay. Metro station Sol is in less than 5 minutes walk from the hotel. Staff is friendly and always ready to help. I liked the breakfast at the hotel’s restaurant. My taste buds are still in awe from incredible food served in the Michelin star Cebo restaurant.

    5 night trip, Mar 10, 2020

    Verified Expedia guest review

  • 2,0.Poor

    That's not what you can expect from a 5* Hotel THe management is terrible with customers. Rooms is oldy, they need a renovation.

    2 night romance trip, Mar 4, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    excellent - the only place I stay when in Madrid 5

    excellent service and accommodation. Its the only place I now stay when I visit Madrid

    Howard, 1 night business trip, Mar 3, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very nice hotel. Great people, great location, great hotel.

    Tim, 3 night business trip, Mar 3, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The doorman, Javier(?) older full-bodied gentleman made our stay at the urban hotel AMAZING! He was so attentive, caring, and had excellent customer service. There was a minor delay in checking in as our Expedia reservation wasn’t in their system yet, but all went well. The room was small, but perfect for our stay. Blackout curtains were just what we needed for our jet lag. Amazing shower and amenities on site. Cons - the walls are thin so every morning we would hear the full conversations of the cleaners and other guests in the hallway. The door key failed on us twice but the front desk staff handled seamlessly. Overall, we’d stay here again in the future. Centrally located to everything we wanted to do/see.

    4 night trip with friends, Feb 27, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The Hotel is very good located, closed to everything. The service and the staff is excellent. It's beautiful, modern and clean. I will recommend to everyone.

    5 night romance trip, Feb 26, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The museum was brilliant, very unique. The overall design of the hotel was very impressive much better than the average hotel of the same standard. The welcome glass of Cava was a nice touch.

    5 night romance trip, Feb 22, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    We enjoyed our stay at Urban. The service was friendly and helpful. The gym was small, but that was an incentive to go explore Madrid. Overall, we would strongly recommend Urban.

    3 night trip with friends, Feb 15, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Good location

    Very welcoming. Doormen particularly friendly and helpful. Good choice at breakfast. Convenient location with easy walking to the centre and Huertas. There was just the problem with the bar. My daughter and I wanted a drink before we went out for dinner. It was 7:30pm. We were told by the barman we couldn’t sit down because they were keeping tables for diners. There were others just drinking. We felt unwanted and wondered where guests at this hotel get a pre dinner drink. It was a shame as this one barman could have spoiled our stay.

    Joy, 4 night family trip, Feb 15, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Staff was excellent . Hotel was clean. Perfect location in the city to walk to see things

    2 night romance trip, Feb 8, 2020

    Verified Expedia guest review

See all 344 reviews