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All properties in Kailua-Kona, Hawaii, United States of America
1 room, 2 adults

Sheraton Kona Resort & Spa at Keauhou Bay

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Free wired Internet
78-128 Ehukai St, Kailua-Kona, HI, 96740, United States of America

4-star resort with 4 restaurants, near Kahalu'u Beach Park
  • Free Internet
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • Free wired Internet
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
  • We enjoyed ourselves while there, however there was a huge birthday party on the pool…Aug 31, 2020
  • Very nice resort! And your check in clerk upgraded us to a nicer room without even…Aug 11, 2020

Sheraton Kona Resort & Spa at Keauhou Bay

from ZAR 3,246
  • Room, 1 King Bed, Balcony, Mountain View (Mountain View)
  • Room, 2 Double Beds, Balcony, Mountain View (Mountain View)
  • Room, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Balcony, Oceanfront
  • Room, 2 Double Beds, Balcony, Oceanfront
  • Room, 1 King Bed, Partial Ocean View
  • Room, 2 Double Beds, Partial Ocean View
  • Club Room, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Oceanfront
  • Club Room, 2 Double Beds, Business Lounge Access, Oceanfront
  • Club Suite, 1 Bedroom, Business Lounge Access (Ohana Suite)
  • Deluxe Suite, Business Lounge Access, Oceanfront

What’s around Sheraton Kona Resort & Spa at Keauhou Bay

Landmarks

  • Kahalu'u Beach Park - 32 min walk
  • Haleo Luau - 2 min walk
  • Keauhou Bay Beach - 6 min walk
  • Kona Country Club - 13 min walk
  • Lekeleke Burial Grounds - 19 min walk
  • Keauhou Shopping Center - 20 min walk
  • Magic Sands Beach - 2.8 mi / 4.5 km
  • Original Hawaiian Chocolate Factory - 2.6 mi / 4.2 km

Getting around

  • Kona, HI (KOA-Kona Intl. Airport (KOA) - 28 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 508 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Restrictions apply *

  • Up to 40 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Valet parking * on site

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
Things to do
  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 5740
  • Conference space size (meters) - 533
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Furnished lanai
Freshen up
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Ho'ola Spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Rays on the Bay - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Holua Poolside Bar and Lo - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Haleo Luau - Overlooking the ocean, this theme restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Kaiulu Sheraton Club Loun - This restaurant overlooks the ocean. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Sheraton Kona Resort & Spa at Keauhou Bay’s small print

Also known as

  • Keauhou Resort
  • Sheraton Kona Keauhou Bay
  • Sheraton Kona Resort Keauhou Bay
  • Sheraton Kona Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort Spa at Keauhou Bay
  • Sheraton Kona Keauhou KailuaK
  • Sheraton Kona & Spa At Keauhou
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort
  • Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona
  • Sheraton Keauhou
  • Sheraton Kona Resort Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
  • Sheraton Resort Keauhou
  • Sheraton Kailua-Kona
  • Sheraton Keauhou Bay Hotel Kailua-Kona
  • Sheraton Keauhou Bay Resort & Spa
  • Sheraton Keauhou Bay Resort And Spa

Policies

State tax ID - 27-4750769

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 34.41 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 20.00 per night

Valet parking costs USD 27.00 per night

Rollaway beds are available for USD 70.0 per night

Breakfast costs between USD 29.95 and USD 29.99 for adults, and USD 12.50 and USD 15.00 for children (approximately)

WiFi is available in guestrooms for USD 15.00 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Kona Resort & Spa at Keauhou Bay

  • Does Sheraton Kona Resort & Spa at Keauhou Bay offer free cancellation for a full refund?
    Yes, Sheraton Kona Resort & Spa at Keauhou Bay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Kona Resort & Spa at Keauhou Bay?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes. Self parking costs USD 20.00 per night. Valet parking costs USD 27.00 per night.
  • Is there a pool at Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes, pets are welcome, with a maximum weight of 40 lbs per pet.
  • What are the check-in and check-out times at Sheraton Kona Resort & Spa at Keauhou Bay?
    You can check in from 3:00 PM to anytime. Check-out time is 11:00 AM.
  • Are there restaurants at or near Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes, there are 4 onsite restaurants. Nearby restaurants include Da Poke Shack (4.3 mi), Green Flash Coffee (5.4 mi), and Keei Cafe (5.7 mi).

Recent reviews

Good 7,6 From 1 152 reviews

Good 6,0
recovery?
Grateful for being one of the few hotels open in these turbulent times. Still, overall conditions are degrading, and having ONE employee tending the only food outlet for breakfast seems an unnecessary harassment to the dozens lining up for coffee and breakfast. We had a great time, because of the location and the kindness of the staff.
Giovanni, us3 night trip
Exceptional 10,0
Always fun and such a beautiful place to stay. Wish there was better rate for the local people who live in the state of Hawaii.
Gary, us1 night trip
Very good 8,0
Fun weekend getaway
We didn't get some of the extras we normally have received in the past; but, overall we enjoyed our stay.
Monica, us1 night trip
Exceptional 10,0
Royal Treatment
My boyfriend & I had the absolute best stay at this resort. We were island hopping and the big island became our favorite due to all of the amazing staff here! The front desk staff gave us a complimentary ocean view room. Housekeeping was awesome, rays on the bay staff went above and beyond, & even the pool staff gave us a complimentary cabana for the day. We got treated like royalty so we ended up staying for 2 days here & we will definitely be back soon! Mahalo for such a great staff! You made our trip so memorable.
Andrea, us1 night trip
Very good 8,0
Staff was very pleasant. After reading some of the reviews we were hesitant but once we got there we realized some people are only happy if they complain. Accommodations were nice. I only wish they had queen beds not full size. It was a little hard to share with another adult. The grounds are gorgeous!
Geri, us4 night family trip
Very good 8,0
Peace in paradise
Beautiful setting, comfortable bed, lovely amenities & services, food at poolside fabulous! Free transport into town.
au3 night family trip
Very good 8,0
Overall experience was very good with the pool areas very good and lobby. Restaurant and bar to watch the manta rays was lovely but very expensive. The area where you have to get to your rooms is very 60’s and like walking through an upmarket council estate...very odd. Bathrooms are poor and paid to upgrade to an ocean view as the mountain view was a tree blocking the view and overlooking the car park also very dark. Once we paid the 100 dollar a night upgrade it was better. Overall very nice and staff attentive, gardens beautiful with lovely seating area In lobby over them 2 pool areas but adult one not as nice
Rachel, gb4 night trip
Exceptional 10,0
Warm Welcome
Outstanding customer service! Very friendly and helpful staff.
Sophia, us1 night trip
Very good 8,0
Family Time
First time staying the the Sheraton Kona Resort & Spa at Keauhou Bay with my family. It was worth a stay-cation for my kids to enjoy.
us2 night family trip
Very good 8,0
The hotel was great. The pool was great. We went to dinner at Ray’s on the Bay as we were highly referred. I let them know that the couple we were with got married that evening so the hostess said they would bring a dessert or some thing. The service was horrible all night long. The ahi poki appetizer was very sticky and obviously not fresh. It took two hours and 10 minutes to get and finish our dinner as the service was sooooo slow. And the waitress wouldn’t come to our table and ask if we wanted more drinks while waiting or even refill our water glasses. We had to chase her down to get refills. It was very disappointing for the $400 price tag.
Sheri, us5 night trip

Sheraton Kona Resort & Spa at Keauhou Bay

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