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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel with restaurant, connected to a rail/subway station, near Puerta del Sol

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Madrid

Down duvets, minibar, in-room safe, desk
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Shower, rainfall showerhead, free toiletries, hair dryer
Down duvets, minibar, in-room safe, desk
Terrace/patio
VIP Access

Reviews

9,4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Gym
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Garden
  • Communal living room
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is R3 280
R3 608 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Down duvets, minibar, in-room safe, desk

Rock Star Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Down duvets, minibar, in-room safe, desk

Superior Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

City view

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Down duvets, minibar, in-room safe, desk

Deluxe Room (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Gold)

Down duvets, minibar, in-room safe, desk

Suite, Terrace (Gold)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Pet-friendly
Parking available
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (311)
The price is R2 626
R2 889 total
includes taxes & fees
05 Jan - 06 January 2025
Crowne Plaza Madrid - Centre Retiro an IHG Hotel
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About the area

Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk
  • Prado Museum - 12 min walk
  • Puerta del Sol - 19 min walk
  • Plaza Mayor - 20 min walk
  • Gran Via - 4 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Madrid Atocha Station - 9 min walk
  • Atocha Cercanías Station - 9 min walk
  • Estación del Arte - 5 min walk
  • Lavapies Station - 7 min walk
  • Palos de la Frontera Station - 9 min walk

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Arzabal - ‬4 min walk

About this property

Hard Rock Hotel Madrid

When you stay at Hard Rock Hotel Madrid, you'll be within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Prado Museum. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool, and a terrace. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 161 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Designer stores on site
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 13.5 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Does Hard Rock Hotel Madrid offer free cancellation for a full refund?
Yes, Hard Rock Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Madrid?
Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.
Are pets allowed at Hard Rock Hotel Madrid?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 24 lbs per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hard Rock Hotel Madrid?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hard Rock Hotel Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at Hard Rock Hotel Madrid and nearby?
Hard Rock Hotel Madrid has a seasonal outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hard Rock Hotel Madrid?
Yes, Sessions offers alfresco dining and garden views.
What's the area around Hard Rock Hotel Madrid like?
Hard Rock Hotel Madrid is a short 5-minute walk from Estación del Arte and 19 minutes' walk from Puerta del Sol. Travelers give top marks for the hotel's prime location.

Hard Rock Hotel Madrid Reviews

Reviews

9,4

Exceptional

9,8/10

Cleanliness

9,4/10

Staff & service

9,2/10

Amenities

9,4/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Vale cada centavo
Tuvimos una estadía corta, solo una noche, pero estoy impresionada con lo baby friendly que fueron, hace una semana estuve en Disney paris y fue terrible la experiencia, nunca imaginé que en hard rock sería tan buena, nos dieron incluso un kit de bienvenida para el bebé. Nos trataron espectacularmente y en general todo en la habitación estaba impecable! La comida rica y el desayuno ni hablar
Daniela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the hotel, staff was great, good amenities
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable
Excellent service by staff. Room was clean and comfortable.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A MUSICAL STAY IN MADRID
Great place to stay in Madrid. Conveniently located two minutes away from Atocha Station by walking and 20 minutes away from the Airport. Very close to El Prado Museum. Well decorated, very good buffet breakfast, beautiful Guitar lamp at the Lobby. Nice room and friendly people attending. I have stayed at many Madrid Hotels. This one is a good one. Music everywere and at all times. Not a luxury Hotel but a great experience. Not in front of a main street but very close to them.
JUAN DAVID, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jean-Marc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Great location! Great service! Great restaurant with great food and drinks! Great room, comfy bed with assorted pillows. Great vibes!
Cheryl, 1-night trip
Verified Hotels.com guest review

6/10 Good

Needs updating
Manuel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nayvelin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My short stay
Stayed for two nights .. hotel was clean location was good, friendly and welcoming staff, decent breakfast.
abdelrahman taiseer, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Perfect comfy room
The bed was super soft and comfy, the shower was amazing, huge and just the perfect pressure and temperature. It was lovely having a separate toilet. The room overlooked the lounge and bar area but wasn’t noisy (level2), but there was no natural light. Having to haul your luggage up a flight of stairs to check in was not ideal, it wasn’t obvious if there was a different entrance to use to avoid this.
Sharon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mixed Review
Room and bed were excellent, convenient. Big negative noisy!! They had live music until 11:30pm got to enjoy base all evening long. Only one night but that was too much. We complained but music went on to 11:30. Hotel policy is this ok until midnight! Not acceptable. Breakfast was very nice and staff very good. Manager was very apologetic.
Kyle, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anton, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Near Atocha station
This was a four night stay in Madrid, for easy access to the train station. Being a Hard Rock Hotel, the staff were young, hip and helpful. The room was not large as it had a pillar in the middle of the room! There was no desk per se and due to the small room, the chair could not be accessed readily without hitting your head on the tv. However the bed was comfortable and the bathroom was a walk-in shower. Breakfast was not cheap but this is Madrid… overall a good stay but considering the room rates, one would have expected a larger room.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and comfortable rooms
We were really happy with this hotel on a recent two night stay. It is in a very central, walkable location - but not on an overly crowded street, so there was no street noise at night. The room was very clean and comfortable, the bathroom spacious and the shower was excellent. The lobby had a great vibe as well.
Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Everything was perfect! Thanks for a lovely stay
Louisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANA Y, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

María G., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos Manuel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

dolores, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, we walked around the town it was very convenient
james, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Only issue was lack of lights over sink, made it difficult to put contacts in.
Patrick, 2-night trip
Verified Hotels.com guest review