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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Shangri-La's Rasa Sayang Resort and Spa, Penang

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Batu Ferringhi Beach, George Town, Penang, 11100, Malaysia

5-star beachfront resort with golf course, near Ferringgi Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very good, quality stayed Feb 26, 2021
  • Rasa sayang staff service is impeccable, professional and warm - made all the difference…Dec 26, 2020

Shangri-La's Rasa Sayang Resort and Spa, Penang

from ZAR 1,754
  • Deluxe Room, 2 Twin Beds, Garden View
  • Deluxe Room, 1 King Bed, Garden View
  • Garden Deluxe Sea View King
  • Rasa Wing Deluxe Room King
  • Rasa Wing Rasa Junior Suite King
  • Rasa Wing Rasa Superior King
  • Garden Deluxe Sea View Twin
  • Rasa Wing Rasa Junior Suite Twin
  • Rasa Wing Rasa Superior Twin
  • Garden Deluxe Family
  • Garden Executive Family
  • Garden Superior Family Seaview
  • Garden Wing, Studio Suite
  • Rasa Wing Deluxe Suite King
  • Garden Wing, Suite, Terrace

What’s around Shangri-La's Rasa Sayang Resort and Spa, Penang

Landmarks

  • On the beach
  • Ferringgi Beach - 1 min walk
  • Tropical Spice Garden - 38 min walk
  • ESCAPE Adventureplay - 4.4 mi / 7.1 km
  • Entopia by Penang Butterfly Farm - 4.5 mi / 7.2 km
  • Penang National Park - 4.9 mi / 7.8 km
  • KOMTAR - 9.5 mi / 15.2 km
  • Penang Times Square - 9.5 mi / 15.3 km

Getting around

  • Penang Intl. Airport (PEN) - 50 min drive
  • Penang Sentral - 56 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 304 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
The Rasa Wing pool is closed until further notice.
Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Free onsite extended parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 15.00 km

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Pool sun loungers
  • Tennis on site
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1973
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

CHI, The Spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.

Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby

Shangri-La's Rasa Sayang Resort and Spa, Penang’s small print

Also known as

  • Rasa Sayang
  • Shangri-La`s Rasa Sayang Resort And Spa
  • Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
  • Shangri-La's Rasa Sayang Penang George Town
  • Shangri-La's Rasa Sayang Resort and Spa, Penang Resort
  • Shangri-La’s Rasa Sayang Penang
  • Shangri-La’s Rasa Sayang
  • Shangri-La's Rasa Sayang Resort and Spa, Penang George Town
  • Rasa Sayang Resort
  • Shangri-La's Rasa Sayang
  • Shangri-La's Rasa Sayang Resort
  • Shangri-La's Rasa Sayang Resort Penang George Town
  • Rasa Sayang Penang
  • Shangri Las Rasa Sayang Hotel
  • Shangri Las Rasa Sayang Resort
  • Shangri-La`s Rasa Sayang Hotel Batu Ferringhi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the swimming pool.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 180.0 per night

Continental breakfast is offered for an extra charge of MYR 89 for adults and MYR 45 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La's Rasa Sayang Resort and Spa, Penang

  • Does Shangri-La's Rasa Sayang Resort and Spa, Penang offer free cancellation for a full refund?
    Yes, Shangri-La's Rasa Sayang Resort and Spa, Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shangri-La's Rasa Sayang Resort and Spa, Penang?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Yes, there's free self and extended parking.
  • Is there a pool at Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Yes, there are 2 outdoor pools and a children's pool. The swimming pool will be unavailable from March 8 2021 to December 31 2021 (dates subject to change).
  • Are pets allowed at Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri-La's Rasa Sayang Resort and Spa, Penang?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include Sigi‘s Bar & Grill (8-min walk), Matsu (9-min walk), and Golden River (10-min walk).
  • Is airport shuttle service offered by Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Yes, an airport shuttle is available.
  • What is there to do at Shangri-La's Rasa Sayang Resort and Spa, Penang and nearby?
    Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Shangri-La's Rasa Sayang Resort and Spa, Penang also has 2 bars, a sauna, and a steam room, as well as a picnic area and a garden.

Recent reviews

Superb 9,0 From 533 reviews

Exceptional 10,0
real 5 stars
Luckily the accommodation was upgraded due to COVID19 and we were able to enjoy our stay so much. In any case all of room/restaurant/cafe are fine and enjoyable.
HIRONOBU, my1 night trip
Very good 8,0
Offer late check out during pandemic period. Good!
LOH, ie1 night trip
Exceptional 10,0
Celebrating anniversary
Another top-class resort by Shangri-la. We stayed in Rasa wing. Rasa has an exclusive lounge with complimentary drinks and canapes for the guests. Outside area is spacious and meticulously crafted. Serence ambiance throughout the resort. Staff is amazing. Extremely courteous and helpful concierge, front desk staff and restaurant staff. We had dinner at Ferrenghi Grill. Overall food quality was great. Found snapper a bit bland but the staff was quick to replace it with another choice of dish. They served complimentary appetiser and dessert. As you can tell there were lots of complimentary items for Rasa Wing guests. Rest assured the resort will take good care of you!!
my2 night family trip
Fair 4,0
Nothing special. Have to wait for a long time for the room to be ready for check in. House keeping is also very slow response. Room cleanliness is good.
Susan, my1 night family trip
Exceptional 10,0
Great hotel and amenities
Overall great hotel, professional staff and big variety. It would have even been better if of our requests were accepted.
Mohammed Fahim, my1 night family trip
Exceptional 10,0
Great staycation for me and my family for my birthday celebration. A great free room upgrade to suite at Rasa wing with expedia gold member privilege. Excellent services from front desk until room services. Great in-room dining for breakfast. Good prevention steps taken by the hotel during this covid period.
Steve, my1 night family trip
Exceptional 10,0
Privacy n cosy plce to stay for relaxing.nearby to feringghi
Mahoney, my2 night trip with friends
Exceptional 10,0
Amazing stay, definitely will come back again!!!!
The stay is amazing, free upgrade for the room, allowed to extend the check out time to 2pm and a cake for our anniversary celebration. Although the hotel abit aging, but it is well maintained and clean enough. You can see the details done by shangri la hotel and the people are kind and friendly enough. The beach, garden, the trees and the environment is only for shangri la hotel but cannot found at other hotel in Penang. Due to the outbreak of covid-19, you can see all the SOP been done and feel very safe and relaxing in the hotel. Buffet style breakfast been changed to ala-cart style. Dinner area have safety distance from each table. Definitely the best hotel in Penang.Strongly recommend!!!
Pei Ying, my1 night trip
Exceptional 10,0
Everything was excellent. Staff were friendly and provided tip top service.
us2 night romance trip
Exceptional 10,0
It’s so well maintained, the service is amazing n I am coming back for sure
my3 night romance trip

Shangri-La's Rasa Sayang Resort and Spa, Penang