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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Shangri-La's Rasa Sayang Resort and Spa, Penang

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Batu Ferringhi Beach, Batu Ferringhi, George Town, Penang, 11100, Malaysia

5-star beachfront resort with golf course, near Ferringgi Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Overall great hotel, professional staff and big variety. It would have even been better…Jul 27, 2020
  • The stay is amazing, free upgrade for the room, allowed to extend the check out time to…Jun 15, 2020

Shangri-La's Rasa Sayang Resort and Spa, Penang

from ZAR 2,133
  • Deluxe Room, 2 Twin Beds, Garden View
  • Deluxe Room, 1 King Bed, Garden View
  • Garden Deluxe Sea View King
  • Rasa Wing Deluxe Room King
  • Rasa Wing Rasa Junior Suite King
  • Rasa Wing Rasa Superior King
  • Garden Deluxe Sea View Twin
  • Rasa Wing Rasa Junior Suite Twin
  • Rasa Wing Rasa Superior Twin
  • Garden Deluxe Family
  • Garden Superior Family Seaview

What’s around Shangri-La's Rasa Sayang Resort and Spa, Penang

Landmarks

  • On the beach
  • Ferringgi Beach - 1 min walk
  • Tropical Spice Garden - 35 min walk
  • ESCAPE Adventureplay - 4.2 mi / 6.8 km
  • Entopia by Penang Butterfly Farm - 4.3 mi / 6.9 km
  • Penang National Park - 4.7 mi / 7.5 km
  • Gurney Drive - 6.6 mi / 10.6 km
  • Gurney Plaza - 7.5 mi / 12.1 km

Getting around

  • Penang Intl. Airport (PEN) - 28 min drive
  • Penang Sentral - 53 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 304 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free extended parking

  • Discounted offsite parking

Offsite

  • Free area shuttle within 15.00 km

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 3 coffee shops/cafés
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Tennis on site
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1973
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

CHI, The Spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby

Shangri-La's Rasa Sayang Resort and Spa, Penang’s small print

Also known as

  • Rasa Sayang
  • Shangri-La`s Rasa Sayang Resort And Spa
  • Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
  • Shangri-La's Rasa Sayang Penang George Town
  • Shangri-La's Rasa Sayang Resort and Spa, Penang Resort
  • Shangri-La’s Rasa Sayang Penang
  • Shangri-La’s Rasa Sayang
  • Shangri-La's Rasa Sayang Resort and Spa, Penang George Town
  • Rasa Sayang Resort
  • Shangri-La's Rasa Sayang
  • Shangri-La's Rasa Sayang Resort
  • Shangri-La's Rasa Sayang Resort Penang George Town
  • Rasa Sayang Penang
  • Shangri Las Rasa Sayang Hotel
  • Shangri Las Rasa Sayang Resort
  • Shangri-La`s Rasa Sayang Hotel Batu Ferringhi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 180.0 per night

Continental breakfast is offered for an extra charge of MYR 89 for adults and MYR 45 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La's Rasa Sayang Resort and Spa, Penang

  • Does Shangri-La's Rasa Sayang Resort and Spa, Penang offer free cancellation for a full refund?
    Yes, Shangri-La's Rasa Sayang Resort and Spa, Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Yes, there's free self and extended parking.
  • Is there a pool at Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri-La's Rasa Sayang Resort and Spa, Penang?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is noon.
  • Are there restaurants at or near Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Yes, there are 5 onsite restaurants. Nearby restaurants include Gurney Drive (6.6 mi).
  • Is airport shuttle service offered by Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Yes, an airport shuttle is available.
  • What is there to do near Shangri-La's Rasa Sayang Resort and Spa, Penang?
    Recommended spots to visit include Ferringgi Beach (1-min walk) and Tropical Spice Garden (1.8 mi), along with ESCAPE Adventureplay (4.2 mi) and Entopia by Penang Butterfly Farm (4.3 mi).

Recent reviews

Superb 9,0 From 651 reviews

Exceptional 10,0
Wonderful beachfront resort on Penang Island
Gorgeous property. Great service and amenities. Property is well maintained, rooms are large and most (all?) have a balcony facing the pool/beach/sunning area. Plenty of lounge chairs to accommodate all guests. I visited during the busy lunar new year holiday and I had no problem finding a lounge chair in a sunny spot. Direct beach access from the property - north/east end of Batu Ferringhi Beach. Absolutely gorgeous sunsets, so do go down to the beach and walk or watch from there. Breakfast was a nice buffet with lots of options, but try to go early to avoid crowds and lines. I waited about 10 minutes to be seated because I went around 9:00am. Staff was attentive and made me feel welcome and at ease.
Nicole, us1 night trip
Exceptional 10,0
Breakfast was excellent, something that we all look forward to in the morning. A well maintained hotel. And good hospitality.
Irma Wati, my2 night family trip
Exceptional 10,0
Great hotel if you have to go to Penang
My only beef was that the cigar bar was too pricey. Everything else was awesome. Since I stay at Shangri-La often, they have me a great room with ocean views. The resort is so nice that you don’t want to leave. The staff is so accommodating and when you press 0, you get someone right away. I’m not crazy about Penang but this resort shines.
MIng, us2 night family trip
Exceptional 10,0
An oasis
This place is a balm to the soul. The staff are helpful and anticipate your needs. The food is great and the grounds superb
Katherine, gb6 night trip with friends
Exceptional 10,0
Weekend break
Good facilities & nice landscape
Bin Syed Ali, my1 night family trip
Very good 8,0
😞Beach nice, but we coudn't go into the sea because of jellyfish!
Rolf, us3 night trip
Exceptional 10,0
nice hotel, good service
Very nice resort. Rooms in Rasa wing are worth the extra money. 4 shuttles daily to Georgetown for free. f the beds are a bit too hard.
Hansruedi, us4 night family trip
Very good 8,0
Garden is very nice. Bed also very comfortable however got moulds in the rims of the bathroom sink, that was a big minus.
Xing, sg1 night family trip
Exceptional 10,0
It’s friendly,well trained staffs & very satisfied best hotel !
Boon Tiek, sg1 night family trip
Exceptional 10,0
wonderful hotel and service
Mak, in4 night trip with friends

Shangri-La's Rasa Sayang Resort and Spa, Penang

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