10/10 Exceptional
26 January 2025
Best Hotel Staff
Jaiker and Jesus at the front desk have great hospitality skills. Jaiker Greeted us with a welcoming hospitality comment And made sure that the hotel exceeded our expectations. Omar at Andrea’s Was a great waiter and made sure that we were well taken care of. Omar, the manager was also very hospitable and came to check that we were happy with the service, which we were. Miriam, the housekeeper for our room 3121 Is definitely an asset to the hotel. She Did an amazing job and making sure that we had everything we needed. The female manager at the Ribero restaurant has been there for years and years and she is always so gracious and kind to everyone. I see her going to all the tables to make sure everyone’s happy. I cannot remember her name, but I know that I’ve seen her there for many many years, she has light brown hair.
Dennis
Dennis, 6-night trip with friends
Verified Hotels.com guest review