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Aloft Tulum

4.5 star property
Luxury hotel with 2 restaurants, near Tulum National Park

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Photo gallery for Aloft Tulum

2 restaurants, breakfast served
2 bars/lounges, tapas bar, sports bar
2 bars/lounges, tapas bar, sports bar
2 outdoor pools, free pool cabanas, pool umbrellas
Lobby
On the coast of Mexico, Aloft Tulum is a haven for relaxation and adventure. Unwind at one of two pools with cabanas or indulge in rejuvenating spa treatments like massages and facials. Savor breakfast, lunch, or dinner at the on-site restaurants while staying connected with WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Pet-friendly
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is R1 173
R2 030 total
includes taxes & fees
06 May - 07 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for aloft, Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, View

View from room

aloft, Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View (Terrace)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, View (Terrace)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, View (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, View (Terrace)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking, View (Terrace)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom, View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Suite, 1 Bedroom, View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Naala Tulum

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 525 reviews
The price is R1 229
R1 585 total
includes taxes & fees
27 Apr - 28 Apr
Naala Tulum
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About the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min walk - 0.4 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Tulum Beach - 10 min drive - 4.3 km
  • Playa Paraiso - 12 min drive - 4.5 km
  • Playa Ruinas - 16 min drive - 3.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Boston’s Tulum - ‬10 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Pescaderia Estrada - ‬16 min walk
  • ‪Azul Cafe - ‬11 min walk
  • ‪Escama - ‬5 min walk

About this property

Aloft Tulum

Aloft Tulum features a rooftop terrace and puts you within a 5-minute walk of Tulum National Park. Guests can indulge in deep-tissue massages, facials, or body scrubs, and W XYZ Restaurant, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (up to 18 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (USD 17 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site carport
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (2170 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 25
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 47
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body scrubs.

Dining

W XYZ Restaurant - This restaurant serves breakfast only.
Ático Rooftop Bar & Loung - This tapas bar serves lunch and dinner. Open daily.
WXYZ Bar - This sports bar serves lunch and dinner. Open daily.
Re:fuel by Aloft - This coffee shop serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 20 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 25 to 25 for adults, and USD 20 to 25 for children
  • Airport shuttle service is offered for an extra charge of USD 268 per vehicle (one-way, maximum occupancy 10)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 1 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per stay

Parking

  • Covered self parking costs USD 17 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Frequently asked questions

Does Aloft Tulum offer free cancellation for a full refund?

Yes, Aloft Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Aloft Tulum?

Yes, pets are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Aloft Tulum?

Yes. Self parking costs USD 17 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Aloft Tulum?

Yes, an airport shuttle is available. The charge is USD 268 per vehicle one-way.

What are the check-in and check-out times at Aloft Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Aloft Tulum and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Aloft Tulum also has spa services and a garden.

Are there restaurants at or near Aloft Tulum?

Yes, there are 2 onsite restaurants.

What's the area around Aloft Tulum like?

Aloft Tulum is a short 4-minute walk from Tulum National Park and 2 minutes' walk from Hunab Lifestyle Center.

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Aloft Tulum Reviews

Reviews

9,0

Wonderful

9,6/10

Cleanliness

9,2/10

Staff & service

9,2/10

Amenities

9,4/10

Property conditions & facilities

9,0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Food
Breakfast
Rooftop pool
Beach
Bar
Restaurant
Amenities

What guests liked

  • The rooftop pool was a highlight, offering a great space with cabanas, infinity views, and enjoyable experiences. (15 reviews)
  • Breakfast was excellent with a variety of fresh and tasty options. (8 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Relaxing time

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Maria, 1-night trip

10/10 Exceptional

This hotel was excellent
samanwaya, 2-night trip

10/10 Exceptional

Really good property in Tulum
Keland, 3-night trip

10/10 Exceptional

Loved our stay. Great breakfast 😊
Marianne, 5-night trip

10/10 Exceptional

My stay was great , and it wasn’t too far restaurants or other activities! They let you do early check-in.
Guerdy, 2-night trip

10/10 Exceptional

Nice place,,
David, 1-night trip

10/10 Exceptional

Nearly perfect as far as everything I needed. Staff was wonderful. I do wish at least one of the pools was heated.
Herbert, 9-night trip

10/10 Exceptional

Great stay!
Carlos, 2-night trip

10/10 Exceptional

The entire stay was perfect! The staff, the room, food, location. Perfect for what we were looking for! Horacio, Daniel, Daniel, Emanuel, everyone was so nice and helpful. Amazing. We are going back with friends in February!
Joseph, 3-night trip

10/10 Exceptional

It’s not close to the beach but it’s a very nice hotel Aloft never disappoints:)
Juan, 4-night trip

8/10 Very good

Great stay
courtney, 2-night trip

10/10 Exceptional

Wow what a gem! Thank you to Monica who has been incredible on all 3 trips to the hotel in 2 years! Rafael is a gem and will go out of his way to exceed your expectations Luis at the front desk is also amazing! Going above and beyond!c Clean new and well situated property! Beautiful roof top pool. Fairly priced and about a 25 minute bike ride to Downton Tulum! There is a Super Cheduri which is the equal whole foods in Mexico! This really is a no brainer! Book it You won't be sorry!
Joseph, 9-night trip

10/10 Exceptional

Great place, it’s the second time we stayed at this hotel. I love its perfectly located, the room is nice and comfortable, the staff is friendly and kind. Around the area there’s plenty of options to eat, I felt very safe walking around in the main street. Pool was nice, I like that they have two, one in the first floor and the other one in the roof top. Also if you plan on having trips, its perfectly located. All of our trips that we booked had no problems picking us up at the hotel reception.
Jesus, 5-night trip

10/10 Exceptional

Favorite Place To Stay

My favorite place to stay when visiting Tulum. Love the food, the staff and the property. It’s close to downtown and as well as the hotel zone. Worth the price!
Tamara, 2-night trip

10/10 Exceptional

Great for a quick stay
Chelsea, 1-night trip

10/10 Exceptional

thanks
Juan Jose, 1-night trip

8/10 Very good

The hotel was very clean and nice. There was an odor in the room, but it was very clean. Loved the roof top bar and the food. We only stayed for 1 day. The front desk lady wasnt very friendly when we were asking her aboit the best way to travel and get around in Tulum.
Latorya, 1-night trip

10/10 Exceptional

This hotel exceeded my expectations in every way. The staff was incredibly welcoming and attentive, making sure all our needs were met. The rooms were spacious, clean, and well-maintained, offering a comfortable and relaxing atmosphere. The location was perfect, with easy access to local attractions and restaurants. The breakfast selection was excellent with a variety of fresh and tasty options. Overall, a fantastic experience, and I would highly recommend this hotel to anyone looking for quality accommodation.
Kim, 4-night trip

10/10 Exceptional

Great place to stay
Douglas, 2-night trip

8/10 Very good

Rally nice
Jose, 1-night trip

10/10 Exceptional

Great place to stay at
Kenny, 6-night trip

8/10 Very good

I enjoyed my stay at Aloft Tulum, and would definitely return
Austin, 4-night trip

6/10 Good

There is no quiet place in this hotel. Music is always so loud, even at night. The walls are paper thin, I can hear the conversation in the next room. Check out took too long. The clerk was on the phone for 5 minutes and did not help me. The breakfast is nice and the rooms are big. The gym is too hot. The food is affordable. The facility is nice but the music is very distracting
3-night trip

8/10 Very good

Convenient for business
Monica, 1-night trip

10/10 Exceptional

Have stayed here in the past. All around the Aloft Tulum is a great value hotel for the $. Great rooms, great pool(s),great staff, and very clean. Also convenient location for short cab ride to Ruins, Downtown, Beach. For the budget traveler you can’t go wrong, and will be pleasantly surprised how nice the property is 😉👍 Myself, I look forward to future stays at the Aloft Tulum 😎
Keir, 1-night trip