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Mt Hood Oregon Resort, BW Premier Collection

3.5 star property
Mountain hotel in Welches with 2 restaurants and golf course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mt Hood Oregon Resort, BW Premier Collection

Exterior
Outdoor pool
Outdoor pool
Premium bedding, memory-foam beds, in-room safe, desk
2 restaurants, breakfast served
VIP Access

Reviews

8,0 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • Laundry facilities
  • Ski facilities
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Ski storage
  • 2 outdoor tennis courts
  • Sauna
  • Spa tub
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
The price is R1 524
R2 234 total
includes taxes & fees
04 Dec - 05 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Golf View (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly;with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly;with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, Golf View (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 2 Queen Beds, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Golf view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Villa, Multiple Beds, Non Smoking, Kitchen

Premium bedding, memory-foam beds, in-room safe, desk

Standard Villa, Multiple Beds, Non Smoking, Kitchen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Microwave, Golf View

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Microwave, Golf View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Patio, Golf View

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Patio, Golf View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Memory foam bed
  • Golf view
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Mt. Hood Inn

Free breakfast
Free parking
Free WiFi
Connecting rooms available
8.4 out of 10, Very good, (1045)
The price is R2 694
R2 896 total
includes taxes & fees
01 Dec - 02 Dec
Best Western Mt. Hood Inn
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About the area

Map
68010 E Fairway Ave, Welches, OR, 97067

What's nearby

  • The Courses at Resort at the Mountain - 2 min walk - 0.2 km
  • Salmon River - 7 min walk - 0.7 km
  • Mountain Sports - 17 min walk - 1.4 km
  • Timberline Lodge Ski Area - 28 min drive - 30.6 km
  • Mount Hood Meadows - 35 min drive - 38.5 km

Getting around

  • Portland International Airport (PDX) - 53 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Dragonfly Cafe & Bakery - ‬4 min drive
  • ‪Barlow Trail Roadhouse - ‬3 min drive
  • ‪Brightwood Tavern - ‬6 min drive
  • ‪Zigzag Mountain Store - ‬3 min drive
  • ‪Coffee Brewsters - ‬15 min walk

About this property

Mt Hood Oregon Resort, BW Premier Collection

A great stay at Mt Hood Oregon Resort, BW Premier Collection in Welches can include a round of golf at the 27-hole course. You can visit the spa to be pampered with massages, body wraps, or mani/pedis, and Altitude, one of 2 restaurants, serves breakfast, lunch, and dinner. There are 2 bars/lounges, an outdoor pool, and in-room conveniences like refrigerators and microwaves. The helpful staff and comfortable guestrooms get great marks from fellow travelers.

Languages

English, Korean, Spanish

At a glance

Hotel size

  • 157 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 2 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 1:00 AM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking includes off-street options

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Mini golf
  • Playground
  • Children's menu

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Pro golf lessons
  • Golfing
  • Mini golf
  • Shopping
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (15000 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Golf cart on site
  • Golf clubs on site
  • Ski storage

Facilities

  • 17 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Golf course on site
  • An outdoor pool
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Front entrance ramp
  • Upper floors accessible by stairs only
  • 5 stairs to reach property

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Freezer
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Altitude - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mallards Cafe and Pub - Overlooking the golf course and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 32.42 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business center/computer access
    • Housekeeping
    • In-room coffee
    • In-room safe
    • Laundry facilities
    • Newspaper
    • Parking
    • Phone calls (may be limited)
    • Pool access
    • Self parking
    • Ski storage
    • Spa tub access
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 6.00 to 16.00 per person
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 26:
  • One of the dining venues

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Mountain Welches
Resort Mountain Welches
BW Premier Collection Resort Mountain Welches
BW Premier Collection Resort Mountain
BW Premier Collection Mountain Welches
BW Premier Collection Mountain
BW Premier Collection Mt Hood Oregon Resort Welches
BW Premier Collection Mt Hood Oregon Welches
BW Premier Collection Mt Hood Oregon Resort
Mt Hood Oregon Resort BW Premier Collection
Mt Hood Oregon Resort, BW Premier Collection Hotel
Mt Hood Oregon Resort, BW Premier Collection Welches
Mt Hood Oregon Resort, BW Premier Collection Hotel Welches

Frequently asked questions

Is there a pool at Mt Hood Oregon Resort, BW Premier Collection?
Yes, there's an outdoor pool.
Are pets allowed at Mt Hood Oregon Resort, BW Premier Collection?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 30.00 per accommodation, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Mt Hood Oregon Resort, BW Premier Collection?
Check-in start time: 4 PM; Check-in end time: 2 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Mt Hood Oregon Resort, BW Premier Collection and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mt Hood Oregon Resort, BW Premier Collection also has 2 bars, an outdoor pool, and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Mt Hood Oregon Resort, BW Premier Collection?
Yes, there are 2 onsite restaurants, featuring garden views.
Does Mt Hood Oregon Resort, BW Premier Collection have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mt Hood Oregon Resort, BW Premier Collection like?
Mt Hood Oregon Resort, BW Premier Collection is a short 2-minute walk from The Courses at Resort at the Mountain and 7 minutes' walk from Salmon River.

Mt Hood Oregon Resort, BW Premier Collection Reviews

Reviews

8,0

Very good

8,2/10

Cleanliness

8,2/10

Staff & service

7,6/10

Amenities

7,8/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

8/10 Very good

Justin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Barry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Cory, 1-night trip
Verified Hotels.com guest review

6/10 Good

Fine
Room was dingy and smelled of mildew. Needs better ventilation and carpets to be scrubbed. Pool and hot tub were overcrowded with kids, so we couldn't use them. Enjoyed drinks outdoors at the Mallard restaurant with the beautiful mountain landscape. Breakfast was full, lots to pick from.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Lovely surroundings - premises, less
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Is so good place to relax
Erik, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Best western should pull there name from this
Restaurant closed , pool heater broke and a ring around the hot tub that would make a truck stop proud . Spa and resort no last resort yes great value at 99.00 or less Worn out and needs major repair . Staff is incredible and personable
Jason, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Needs a lot of work!
We were out in a “suite” near the golf course. View was nice, room was large but very outdated. “Suite” was technically two hotel rooms together. One of the AC didn’t work. We called the front desk to have it fixed. We were told someone would come to look ant it and no one ever showed up. Bed mattresses were stained. Gross! Couch mattress was very springy and uncomfortable. And the drawers to the nightstand kept opening and wouldn’t stay closed. The dining was ok. It’s a runner down, old golf course restaurant.
Heather, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Paid a 30 dollar resort fee per day. Gym was closed, bar and restaurant closed, pool was dirty, hand rails on pool were wanky and loose. Keys did not work half the time. Would have been ok if I didn't have to pay resort fee.
Lisa L, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
JOHN JAY, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place in an amazing setting!
Jean-Pierre, 1-night trip
Verified Expedia guest review

6/10 Good

I booked this space for a friend's birthday overnight stay. The staff was great at helping us with our needs but we were not impressed.we stayed in the "suites" near the golf course. The room felt old and stale. The air conditioner was extremely loud. The ceiling had dark brown -red splatter that was difficult to miss. The porch light did not turn on and the furniture drawers kept opening on their own the entire time we were there. For the cost, I don't think I would book again.
Christine, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Check in slow
Charlotte, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jake, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overpriced and run down
Dated and run down. Crazy expensive for what you get. The whole resort was nice about 20 years ago. Pool, hot tub and all the walkways are eroded and falling apart. Main restaurant was close. Rooms are also dated and missing decor on the walls. Clips still on the walls from what ever was hanging. Just utterly overpriced
Fabian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

This hotel is in need of care. There were holes in ceilings, decor worn from the 80’s and the cafe is really minimal, not really a dining spot. Not worth the cost of the stay
Michelle, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nigel, 1-night trip
Verified Expedia guest review

2/10 Poor

Amanda Danielle, 1-night trip
Verified Expedia guest review

6/10 Good

Setting not enough to overcome problems
The setting is beautiful and the resort seems like it was once pretty nice. They “upgraded” us to a suite, but the room was very tired. Beyond being generally dated, the furniture in our room was disintegrating, and we had to pick up pleather pieces constantly so our baby would stop trying to eat them. Our first room had a broken air conditioner so they moved us. The second room also had a broken air conditioner in the bedroom. The pool was nice but freezing. And although we had a patio outside our room, there was a yellow jacket nest in it and my other child was stung. The staff were friendly and helpful and the mountain setting was great. Seems like an owner/management issue. In the end, it was probably not worth the price we paid.
Charles B, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and restful place to stay near Mt. Hood.
Joseph, 1-night trip
Verified Expedia guest review

6/10 Good

What happened?????
A resort stay after camping...oops! There was a time when the Mt. Hood Oregon resort was amazing....so what happened? It might be high time for a complete makeover because the site itself is absolutely stunning! First of all, the only restaurant open is the golf course pub. And lo and behold, on Monday morning with the kids, it wasn't open! Why? because there was a planned electrical service blackout so they determined it would stay closed all day. So when is this blackout...anytime between 8 AM and 3 PM was the answer from reception. Shouldn't we have been told this upon checking in? INEXCUSABLE! Couple that with what can definitely be crowned as the WORST in-room coffee ever to have been served and this stay was doomed. And IF you DO decide to go, don't get a ground floor room unless you like living under heards of animals! Plus, if you go for a swim....you'll need goggles! It was BEYOND dirty and it is high season!
Sam, 1-night trip with friends
Verified Hotels.com guest review