In the heart of New Orleans, Hilton New Orleans/St. Charles Avenue offers a blend of Southern charm and upscale comfort. Savor Cajun/Creole cuisine at Luke, relax by the lobby fireplace, or grab a coffee from the on-site coffee shop/cafe.
Reviews
8,48,4 out of 10
Very good
Popular amenities
Bar
Connecting rooms available
Pet-friendly
Parking available
24/7 front desk
Gym
Main amenities
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Valet parking
Room service
Coffee shop/cafe
24-hour business center
Business center
Meeting rooms
Limo/town car service
24-hour front desk
For families
Children stay free
Rollaway/extra beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is R2 250
R2 250
R2 663 total
includes taxes & fees
24 Feb - 25 Feb
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
19 sq m
Sleeps 4
1 King Bed
View all photos for Room, 2 Double Beds, Bathtub (Accesible)
Room, 2 Double Beds, Bathtub (Accesible)
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Sleeps 4
2 Double Beds
Room, 1 King Bed
Highlights
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Designer toiletries
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
17 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Double Beds
Room, 2 Double Beds
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
17 sq m
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
23 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Double Beds, Corner
Room, 2 Double Beds, Corner
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
23 sq m
Sleeps 4
2 Double Beds
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Designer toiletries
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible (Hearing)
Room, 1 King Bed, Accessible (Hearing)
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
23 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 Double Bed
Room, 1 Double Bed
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Sleeps 2
1 Double Bed
View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)
Room, 1 King Bed (Accesible, Roll-in Shower)
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Sleeps 2
1 King Bed
View all photos for Room, 2 Double Beds, Accessible (Hearing)
Room, 2 Double Beds, Accessible (Hearing)
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
23 sq m
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed, Corner
Room, 1 King Bed, Corner
Highlights
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
37 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 Bedroom, Accessible, Bathtub
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 16 min walk
St. Charles at Union Streetcar Stop - 1 min walk
St. Charles at Poydras Stop - 1 min walk
St. Charles at Common Stop - 2 min walk
Restaurants
Lüke - 1 min walk
Trenasse - 1 min walk
Starbucks - 2 min walk
French Truck Coffee - 3 min walk
Fourth Wall - 2 min walk
About this property
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue offers a great location, putting you within just a 10-minute walk of Canal Street and Bourbon Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Luke, which serves Cajun/Creole cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers love the helpful staff. The property is just a short walk from public transportation: St. Charles at Union Streetcar Stop and St. Charles at Poydras Stop are steps away.
Languages
English, Spanish
At a glance
Hotel size
252 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms*
Parking
On-site valet parking (USD 52 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Conference space (10000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1926
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
47-inch Smart TV
Premium satellite channels
First-run movies
Pay movies
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet (surcharge)
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Luke - This restaurant specializes in Cajun/Creole cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 12.95 per night (rates may vary)
Wired internet access is available in guestrooms for USD 12.95 per night (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 20 to 30 per person
Late check-out can be arranged for an extra charge of USD 100 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Parking
Valet parking costs USD 52 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans
Frequently asked questions
Does Hilton New Orleans/St. Charles Avenue offer free cancellation for a full refund?
Yes, Hilton New Orleans/St. Charles Avenue does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton New Orleans/St. Charles Avenue?
Yes, cats and dogs are welcome. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton New Orleans/St. Charles Avenue?
Yes. Valet parking costs USD 52 per night.
What are the check-in and check-out times at Hilton New Orleans/St. Charles Avenue?
Check-in start time: 4:00 PM; Check-in end time: 5 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton New Orleans/St. Charles Avenue?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (10-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at Hilton New Orleans/St. Charles Avenue and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton New Orleans/St. Charles Avenue?
Yes, Luke offers Cajun/Creole cuisine.
What's the area around Hilton New Orleans/St. Charles Avenue like?
Hilton New Orleans/St. Charles Avenue is in New Orleans Central Business District, a short 1-minute walk from St. Charles at Union Streetcar Stop and 4 minutes' walk from Canal Street.
Hilton New Orleans/St. Charles Avenue Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,8/10
Cleanliness
8,6/10
Staff & service
8,2/10
Amenities
8,4/10
Property conditions & facilities
8,6/10
Eco-friendliness
Reviews
10/10 Exceptional
05 February 2025
Liang
Liang, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
02 February 2025
Mandrell
Mandrell, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2025
jason
jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 January 2025
It was a really pleasant experience
Ebony
Ebony, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
05 January 2025
paula
paula, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Gene
Gene, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 December 2024
Would not stay at this location ever again.
My stay did not go as planned. I planned on valet parking only to pull up and the valet is no where to be found. My spouse drop me off so I could go in to see to find the valet. I finally find someone in valet he explain they are extremely short hand , he told me to find somewhere on the side to park and they would get to me. So we did we went checked in and bought our things to the room. We came back to valet only to not be able to find them again. We walked to our vehicle and to our surprise it was a tow zone. So we rode around a hour trying to find parking and when we did it was a 10 minute walk back to the room. We get back to the room get dressed to go relax by the pool, only to find out we were misinformed my the Hilton rep that this location had not only one pool but they had two indoor and outdoor. Only to find out there was none!! Tried to bath hot water was down even after waiting 20 minutes for it to kick in and the pressure was very low it was coming down in dribbles. Heat was broken . Tv wasn't working. I just went to sleep with hopes nothing else went wrong.
Reba
Reba, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Amanda
Amanda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Cedric
Cedric, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 November 2024
Linda
Linda, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Deborah
Deborah, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Very nice. Friendly, helpful staff.
Everything was very efficient and the room seemed very clean. The building is very old, though, which has its charms for those who prefer old buildings.
I didn't see a recycle bin in the room, so I used a paper bag for recycleables and hoped they'd be recycled.
Susan
Susan, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
front staff were very hopefull and lovely
Dora
Dora, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
10 November 2024
My
My, 1-night trip
Verified Expedia guest review
6/10 Good
08 November 2024
Windows were filthy, tub faucet leaked
Thomas
Thomas, 5-night trip
Verified Expedia guest review
10/10 Exceptional
05 November 2024
Central to city
Jerry
Jerry, 1-night trip
Verified Expedia guest review
2/10 Poor
29 October 2024
Reception was a disaster, bad attitude and we had to check in twice since the system went down. They never cleaned our room and when we call about it they just limited to send us clean towels only.
Nicolás Aldo
Nicolás Aldo, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 October 2024
Readez
Readez, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 October 2024
Adaire
Adaire, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2024
John
John, 1-night trip
Verified Expedia guest review
8/10 Very good
23 October 2024
Business trip : Great location
I went there to attend a conference. I liked the breakfast which was included in my stay. I would highly recommend anyone booking this hotel to pay for the breakfast. They have great options.