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Protea Hotel by Marriott Knysna Quays

3.5 star property
Knysna hotel with outdoor pool and restaurant

Choose dates to view prices

Nestled in the heart of Knysna Central, Protea Hotel by Marriott Knysna Quays is an idyllic retreat. Enjoy a leisurely breakfast on the restaurant’s poolside patio or relax by the outdoor pool surrounded by sun loungers and umbrellas. With free in-room WiFi, an 18-hole golf course nearby and beautiful garden views from your room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Free grocery shopping service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
$106 nightly
The total price is $122
Jun 17 - Jun 18
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | Lake view

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(11 reviews)
  • Lagoon view
  • 207 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 2 Double Beds, Lagoon View

  • Garden view
  • 207 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Room, 1 King Bed, Balcony, Lagoon View (Poolside) | Pool | Outdoor pool, pool umbrellas, sun loungers

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Room, 2 Twin Beds, City View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Exterior
Pezula Nature Retreat
Knysna
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.0 out of 10, Wonderful, 205 reviews
$197 nightly
The price is $227
May 22 - May 23
Total with taxes and fees
Pezula Nature Retreat
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About the neighborhood

Map
Waterfront Drive, Knysna, Western Cape, 6570

What's nearby

  • Knysna Lagoon - 2 min walk - 0.2 km
  • Pezula Championship Course - 3 min walk - 0.3 km
  • Knysna Waterfront - 6 min walk - 0.6 km
  • Knysna Quays - 6 min walk - 0.6 km
  • Garden Route National Park - 2 min drive - 1.8 km

Getting around

  • Plettenberg Bay (PBZ) - 37 min drive
  • George (GRJ) - 65 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪Seattle Coffee Company - ‬8 min walk
  • ‪Chatters - ‬6 min walk
  • ‪34 South - ‬7 min walk
  • ‪The Drydock Food Co - ‬8 min walk

About this property

Protea Hotel by Marriott Knysna Quays

  • Protea Hotel by Marriott Knysna Quays is a great choice for a stay in Knysna. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (ZAR 30 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private picnics
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's games

What to do

  • Discount at nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby
  • Whale-watching nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 18 holes of golf
  • An outdoor pool
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 68
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Lowered electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Dining

Onsite venue - Overlooking the pool, this restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property will be renovating from February 17 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Parking

  • Self parking costs ZAR 30 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Knysna Protea Hotel

Knysna Protea Hotel Quays

Knysna Quays Protea Hotel

Protea Hotel Knysna

Protea Hotel Marriott Knysna Quays

Protea Hotel Quays

Protea Hotel Quays Knysna

Protea Knysna Quays

Protea Quays

Quays Knysna

Protea Hotel Marriott Quays

Protea Marriott Knysna Quays

Protea Marriott Quays

Protea Hotel by Marriott Knysna Quays Hotel

Protea Hotel by Marriott Knysna Quays Knysna

Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Does Protea Hotel by Marriott Knysna Quays offer free cancellation for a full refund?

Yes, Protea Hotel by Marriott Knysna Quays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protea Hotel by Marriott Knysna Quays?

Yes, there's an outdoor pool.

Are pets allowed at Protea Hotel by Marriott Knysna Quays?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Protea Hotel by Marriott Knysna Quays?

Yes. Self parking costs ZAR 30 per day.

Is airport shuttle service offered by Protea Hotel by Marriott Knysna Quays?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Protea Hotel by Marriott Knysna Quays?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Protea Hotel by Marriott Knysna Quays and nearby?

Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Protea Hotel by Marriott Knysna Quays?

Yes, there's an onsite restaurant that offers pool views.

What's the area around Protea Hotel by Marriott Knysna Quays like?

Protea Hotel by Marriott Knysna Quays is a short 4-minute walk from Knysna Lagoon and 7 minutes' walk from Knysna Quays.

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Reviews

Protea Hotel by Marriott Knysna Quays Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a lovely selection and freshly cooked egg dishes. (9 reviews)
  • The pool area was a lovely spot to relax. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Room
Location
Bed
Waterfront
Value
View
Towns
Restaurant

Reviews

Verified

10/10 Exceptional

Great location and great staff
Grant, 2-night trip
Verified

10/10 Exceptional

The breakfast was really awesome! It is buffet style so you can choose what you want to eat. Everything about this hotel was great except for the elevator which was not working while we stayed there. The staff are friendly and professional.
Janet, 1-night trip
Verified

6/10 Good

Air conditioning - Not at all not sure there was any out put got more from the open door wind to be honest. Staff were all lovely Room was clean but needs a tidy. Shower head was broken.
Nicole, 2-night trip
Verified

10/10 Exceptional

Great friendly check in, pool area was lovely, apart from both lifts being out of order cannot fault this property and would recommend
Tracy, 4-night trip
Verified

10/10 Exceptional

Staff is extremely lovely and helpful. Super fast checking. First room was a little bit noisy but the manage the transition to a new one super easily.
Guillaume, 3-night trip
Verified

10/10 Exceptional

Excellent breakfast and very good location
Alida, 3-night trip
Verified

10/10 Exceptional

Great location, easy walking, close to great dining options.
Deidre, 2-night trip
Verified

10/10 Exceptional

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Pierre, 2-night trip
Verified

10/10 Exceptional

Great value for money. Convenient location.
Sonia, 2-night trip
Verified

8/10 Very good

return visit

nice return visit--well worth it--staff very good
Geoffrey, 5-night trip
Verified

10/10 Exceptional

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Donald, 5-night trip
Verified

8/10 Very good

Great location, very convenient
Alice, 1-night trip
Verified

10/10 Exceptional

Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Lorraine, 4-night trip
Verified

10/10 Exceptional

For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Gine, 1-night trip
Verified

10/10 Exceptional

We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Aidriaan, 10-night trip
Verified

8/10 Very good

2 night stay

Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
ann, 2-night trip
Verified

8/10 Very good

We stayed for two nights in a room with a view over the harbour. The room felt a bit dated and the walls quite thin (so much so we got a call from reception asking us to turn our tv volume down as next door found it too loud - this was before 10pm). Reasonable breakfast options. We ate dinner at two local restaurants, as the hotel restaurant is only for breakfast, but getting a table could be a challenge on busy days.
David, 2-night trip
Verified

6/10 Good

Well positioned hotel

The positioning of this hotel is great; it’s right by the Waterfront. Parking is available at an additional charge. The reception staff were extremely friendly and welcoming, the room required a little maintenance – silly things like the fridge door screeched on opening, and the aircon remote wasn’t working but the shower was awesome. I don’t like a combined bodywash/conditioning shampoo which was provided, but that is a personal quirk. The Wi-Fi password (which didn’t require a separate password, linked to your room, once you had logged in), was hidden on a blue slip of paper in the keycard holder, not sure why as it was on the board, right by reception! Breakfast on Sunday was a disaster, the hotel was full (it was the oyster festival) and there weren’t enough tables, or when you found a table, it hadn’t had the cutlery replaced, coffee took for-ever to arrive (in a cup with no teaspoon….). The next day the hotel was a lot quieter, but service at breakfast was no better! The food, however, was standard breakfast food, enough variety to keep me happy (and I love breakfast!)
Sarah, 2-night trip
Verified

10/10 Exceptional

Great position and on site parking
Michelle, 2-night trip
Verified

8/10 Very good

Good
Hans Petter, 1-night trip
Verified

8/10 Very good

Good
MUKHTAR AHMED, 3-night trip
Verified

6/10 Good

On our first day everything was good from the potters to the reception and so forth. On the second day it’s almost like our rooms were not serviced at all with towels missing , complementary waters not being replenished. It felt like a disaster.
Maphefo, 2-night trip
Verified

10/10 Exceptional

Beautiful setting.
Jan, 1-night trip
Verified

8/10 Very good

Very well located and clean, room were lacking some maintenance.
4-night trip
Verified

8/10 Very good

Superb place by waterfront
Dheeraj, 1-night trip