Located in the quiet and safe neighbourhood of Zamalek, overlooking the river Nile. It was a clean and safe hotel. Although the property is in need of repairs, and although it was not necessarily one of the best Hiltons we have stayed in, the staff nonetheless did their best to address whatever issue came up during our stay.
The assistant front desk manager (Ibrahim Ahmed Shaltoot) was particularly helpful and caring when we complained about a maintenance issue with the room and the slight injury my wife suffered.
The only issue that might ne worth looking into, is the smell of smoke coming in through the air conditioning in a non smoking room, which was acute when the AC is above a certain temperature.
Thank you to the following people for their hospitality: The checkin staff (Hazim), The restaurant staff (Mahmood, Hanen, Abanoud) and Hassan the room service manager. Will definitely consider staying here again.