Hotel Equatorial Shanghai

Compared to previous stays at the hotel I was very disappointed. The staff were not at the front door to take my bags out of the taxi. Asked at the desk to get a taxi but person was reluctant to get wet and used an app instead. Two people managed to get ahead of me. On previous stays they were very vigilant. The breakfast was cold. Had difficulty in getting some eggs fried. Wanted me to take eggs that were cooked at least an hour previous.

i booked the king bed end up offering twin bed. Quite disappointed.

Enjoyed my stay. Hotel has everything required for a comfortable stay. Leisure centre was large and elegant with a great pool. Location was great.

I stayed in a recently renovated room, and it was clean and modern - although they went crazy with the light switches, and it took me a while to figure out how to toggle certain lights such as the night light (only possible from the right side of the right-most bed). I ended up asking to change rooms, because in the original room I was given, the AC did not function (the fan ran but air was not cooled) and the buttons for toggling the "do not disturb" and "please make up room" lights did not work either. The replacement room did not have these issues, though, and the staff were very accommodating. Room was nice and quiet. Would have been nice if the motorized drapes could have been stopped halfway open, rather than only "completely open" or "completely closed", but that's a nitpick. Probably would stay here again if I had business in the area.

Excellent hotel in downtown Shanghai, near major tourist attraction and fabulous shopping area. Breakfast very good, variety of meals available.

Overall is good , only one matter was the broken shower head holder

Great location , room was clean and tidy . Apparently I was upgraded but the room was the basically the same as what I had booked . The bathroom is very small and the plug sockets really take some time to put plugs in.The beds are very comfortable and they have good black out curtains it was also very quiet . The receptionist when I arrived was very arrogant and made assumptions about my legality in China after misreading my passport which was both offensive and embarrassing .This gave for a sour start as did the amount of Deposit she required which changed throughout the conversation . Aside from that very good location . Hotel could do with more amenities . Pool is good aside from the spitting maybe a sign of no spitting poolside could be introduced . Gym was ok but limited in equipment . Positives great location , quiet , clean bedroom with comfortable beds . Very nice concierge who will help you with taxis .

Hotel staff was excellent, and friendly. The hotel is still very nice but is aging slightly. Jing'an is an excellent location to base a vacation, close to Bund and Shopping street but out of the mobs of people. Easy access to clean and inexpensive subway. Cannot go wrong staying here but other hotels in the area are just as good, (Hilton, Yan An) so decide on price.

Good location near transportation and I always find a great price for a room. Breakfast charge is a bit high but generally pass as I am in a hurry to leave in the mornings. Sometimes a bit of a wait at front desk during peak hours but always a pleasure to stay here.

This hotel provides great service, such as receiving/keeping packages even before we checked in. We were also able to leave a suitcase to them while we were traveling to other cities.